"Amazing amazing experience!!"
I had recently visisted this place for my honeymoon, and had an amazing experience! Staff was very very helpful!! Especially pavlos.. he ensured tht our every query was answered and on top of it he ensured we had beautiful experience everywhere!! Our no request was ever denied and every effort was taken to make our experience even more wonderful!! Kudos to team vedema!! Would strongly recommend u guys to everyone i knw visiting santorini!!
"Not worth it!"
We stayed at the Vedema for two nights shortly after it had opened for the season. Lets start with the good: Really friendly and engaging check in staff. They were careful to go over the property, its features, and how to get a ride on the bus into local Thira. We are platinum SPG, and as such were upgraded to a suite with a jacuzzi and was given free breakfast. After having come from other SPG properties in Greece, it was nice to see that they honoured these perks (however read on for why other SPG allowances were not provided). The suite was a great size, offering different rooms and a real Grecian feel. The hotel is away from the madness of Santorini so if you're looking for something away from it all, this is your place. That being said, rent a car, or an ATV, or a scooter because you will need it to get anywhere. The bad - the flip side of being away from it all is that you are away from it all. Its not realistic to get around on foot from here, and the hotel didn't do a great job of selling Megalochori (where its located) as a must see. It wasn't until 2 hours before we left that I learnt you could do a wine tasting at a nearby winery. I wouldn't have spent a half day trying to navigate the bus system if I had known that. Breakfast was fine, but compared to the SPG hotels in Athens and Mykonos (at a lot less $/night), it was just 'ok'. There was no omelette or crepe station, champagne was only sometimes there, and it took about 20 minutes to get a latte which was more just foamed milk than anything else. Food was average tasting, nothing exciting was on offer. My main gripe is with housekeeping,which in the interest of full disclosure - it never is against hotels because I firmly believe they without a doubt, are the most hardworking staff if the industry. This hotel was different though. When we arrived in the room, the fridge hadn't been cleaned of the previous guests' takeout, so we had to remove a few dishes ourselves of somebody else's old meal. Housekeeping wasn't particularly apologetic about it, I'm not sure they understood what was happening, but at over 300 euros a night, this should have been done. They also didn't refill the coffee pods, so we had to call down for more. On the second night, they failed to replace any of the towels. We searched the entire suite, not a single towel to be found. We called reception to have them delivered, at which point they showed up 20 minutes later (it was after midnight so you can understand our frustration at just wanting to get to bed). The next morning, housekeeping entered our suite when we asked for more toiletries, and advised us that the towels were under the sink cabinet the whole time. I'm fairly certain they were put there that morning because we searched high and dry the night before, and the morning after to no avail. After traveling the world, to 1* hotels to the finest 5* hotels, I can honestly say this was a first. When we chatted with reception about the issue again the next morning, they sided with housekeeping and said the towels were always there. I was surprised to hear this belligerent attitude towards platinum guests from a Luxury Collection hotel - we have come to expect so much more from this brand. At over $500 USD/night, to have to call reception for towels is ridiculous - to then be berated for it the next day because we just didn't look in the right spot is ludicrous. The safe did not work either, and I noted that the guests checking out before us had the same complaint. Overall, its a beautiful unique property with much to offer wine lovers, however at this price point, I would go elsewhere to the cliff side properties of Oia or Thira - the gems of Santorini. Its just not worth it to deal with small issues. Also, a week later and we have not been credited SPG points or stays, a main reason why we went with them in the first place. There is so much to offer in Santorini, save your euros and go elsewhere.
"Great place to stay in Santorini"
We had a lovely time @ Vedema resort in Santorini. We spent 4 nights here and Pavlos/Erie were both very helpful at the reception to help recommend places to explore everyday including making reservations for places to eat. The entire staff was efficient and very friendly. The room was also very clean and had all basic needs. The wifi was slow mostly but managed to do with it as didn't need to use the internet much while on vacation. The resort is away from the busy towns of Fira/Oia so it was very peaceful (highly recommend renting a car if you plan on exploring the entire island). The restaurants with the hotel were nice too. Would definitely recommend this resort to others!
I stayed at Vedema for two nights in the Dorian Suite. First information you need to know is that it's located away from Fira and Oia, and it turned out to be a good thing - once you visit Fira and Oia, you get exhausted from many tourists and crowd, and you come back to the calm and quite Vedema. We came very early (9am) and they offered us a complimentary breakfast - wow! The breakfast is maybe the best thing in the hotel, everything is so tasty and fresh (the salmon sandwich is perfect). The suite was beautiful and spacious, cleaned every day and with nice ammenities. Especially liked Korres cosmetics in the bathroom! The environment of the hotel is a pure paradise, with such a beautiful nature and architecture. Staff is extremely helpful but one person I need to mention - Dimitris from the bar: he is so kind, helpful, professional and smiling. He will assist you with anything you need and he really cares about the guests' needs. The only thing that it should be improved is the shuttle service. It is organized a few times per day and free of charge, to Fira and beach and back to hotel, but once they were late half an hour, which was very unprofessional. Anyway I would definitely recommend Vedema and hopefully come back!
"Excellent in so many ways....shame about the pool"
We visited the property last week, a almost four years since our previous visit and had a great week in Santorini. Yes, the hotel had just opened for the season and things were settling down with new staff learning the ropes. This caused no problems and all the staff were extremely friendly and helpful. We were the first to use our room this year and it was immaculate. We visited the restaurant and with few guests there we received plenty of attention from the staff and enjoyed a great meal. Once again our main gripe was the main swimming pool. This is unheated and was uncomfortably cold as evidenced by how little it was used and the grimacing faces of the few guests who did use it. It had been the same on our last visit at the end of the 2013 season, so it is not just a question of waiting for the sun to warm it up. We mentioned it to staff who suggested using the jacuzzi pool, but this was small, shallow, has poorer sun beds and the bar was unmanned. I think that a luxury hotel should have a pool that it comfortable to use - every other quality hotel I know of has one and all are well used by guests. So if you want to laze in a pool, maybe Vedema is not your ideal choice, but for everything else it is great.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 3:00 PM , Check-out: 12:00 PM