of TripAdvisor Travelers recommend this hotel
"Elegant interior "
The outside of the Viceroy is quite unattractive, with its concrete grey facade - but don't be put off by this, once you go inside you will be impressed by the attractive interior. We received a very warm welcome which was very much appreciated after what had been a stressful journey. Our room was on the back, with a view of the pool which was fine. If you go for a room on the front unless you have a higher level room, you won't have a sea view and you will also have the noise from the fairly busy road. The room was nicely furnished with a very comfortable bed. Outside the pool area is quite small and we couldn't get into one of the cabanas as they all seemed to be reserved (but it was the weekend before 4th July.). We did find the music that was played by the pool rather intrusive but it probably suited others (all the clientele seemed much younger!). We didn't eat at the hotel, feeling that drinks and food were quite expensive- but everything in the area seemed much more expensive than we remembered from a previous visit which was probably about 10 years ago. The location is convenient for the airport, provides easy access to walk/cycle along the beach towards Venice Beach and also near to downtown.
"Saved our trip"
The Viceroy is a modern light airy hotel with some funky wallpaper. We had 5 nights at the Viceroy having moved from another hotel further down the road. The Viceroy saved our holiday. The staff are all very polite, friendly, attentive and happy. The pool waiters were excellent and after the first day recognised us and that made us feel very welcome. The pool area offers free chilled water infused with either citrus fruits or berries. There is also free factor 50 sunscreen available by the pool of you want to use it. In the morning there is free tea and coffee until 10:30 I think. All very nice touches. The wifi is free for the standard speed. The rooms are spacious and the showers enormous. The beds are big and comfy and the hotel and the rooms are very clean. Our room looked out onto the road, we didn't mind this and preferred it to the poolside. The hotel is busy especially at weekends and they do like most hotels rent out their cabanas for parties. We saw a baby shower party and a 30th. But because they are nice people attending the hotel they were not loud. They do however have a DJ attend the pool at the weekends. We were a little shocked when it started but it was ok. Glad it wasn't everyday though. They do not allow you to sit in the restaurant area (outside) without a t-shirt or shirt on, which is also good. They loan you bikes to go cycling, which is great to go along the coast. The breakfasts are huge and could easily be shared. Thank Viceroy, we certainly recommend you.
"A true gem in Santa Monica!"
I recently stayed at this Viceroy and absolutely loved it! I stay in Santa Monica regularly and typically have stayed at the Fairmont. With it being the busy season and all hotel rates being higher, I looked at other options in the area. The Viceroy's rates were also higher but still reasonable. And they far exceeded my expectations! The service among all the staff was 5-star, from the valet, to registration desk, bellman and room service staff. Everyone was very friendly and courteous. Being a Discover Loyalty member I was pleasantly surprised to be upgraded to one of the larger suites. The suites are beautiful and spacious, with large sitting areas, bedroom and over-sized luxurious bathroom.The suite was on the top floor with gorgeous views of the beach and hills of Malibu. The room and hotel both were very clean and elegant. The vibe is fun and relaxing. I had such a great experience here and probably my new favorite for Santa Monica. I will definitely be back!
"Nice Stay, watch for billing"
Viceroy has a friendly, cool vibe. Staff welcoming and professional. Beautiful pool area, great location. Rooms really well done. Over-priced and VERY slow food and beverage service, however. Also, watch your bill carefully, there were two major billing errors upon check out which is unfortunate sicne that is the last taste you have of a property.
We recently visited the Viceroy Santa Monica for an afternoon lunch at CAST. From the moment we entered the property, the staff was courteous and attentive. The retro feel of the outside patio combined with some newer touches and DJ music was a perfect balance. The food was amazing and the cocktails were done just right. This was a great first experience at the Viceroy. We will be back for certain!
Credit cards accepted by the hotel: Visa - MasterCard - American Express - Diners Club - Japan Credit Bureau (JCB) - Discover
Check-in: 3:00 PM , Check-out: 11:00 AM