of TripAdvisor Travelers recommend this hotel
Room was a good size (401). Areas for improvement: - there was no staff to help unload the car - the air conditioning was very receptive - sound proofing from the street can be better - the pillows are quite synthetic - be good for the toilet room and the sink room to each have a light so you can have one on and not the other
While there was some construction going on, the hotel service was great and staff was very friendly and helpful. Room was nice and updated. Conveniently located in Union Square, near cable cars. Always stay here when in San Francisco.
"Great older San Francisco Hotel"
Extremely nice and helpful staff, liked the text interface for any issues. The only issue I had was the 7th floor had a weird smell to it. Most noticeable in the hallway, but a small bit in my room as well. Kind of like sewage, but I'm not sure. Made me check the toilet when I first walked into the room. Otherwise an overall great experience.
It was very hard to find the person at the front desk did not seam to want to be there and did not care about the customer he was just going with the motions. The room was ok it was set up for females more then anything all the flowers on the wall. Very old hotel very dated. When I got my car back from valet it smelled like a homeless person was sleeping in it. I was not very happy with this place at all and will not be going back
Guess for San Francisco it's a great place, because everything is so packed there and expensive... Venice style room, tiny bathroom, lacking somewhere to hang or put your cosmetics. Narrow bed. Even with windows not overlooking the street -quite noisy.
Credit cards accepted by the hotel: American Express - Visa - MasterCard - Diners Club - Japan Credit Bureau (JCB) - Discover
Check-in: 3:00 PM , Check-out: 12:00 PM