of TripAdvisor Travelers recommend this hotel
"great location, funky hotel"
Upper East Side hotel, great location. Hotel doing its best to be cool and funky, attracts a nice crowd of clientele. I though the motorbikes on display in the lobby were a bit over the top (an appeal to Easy Rider chic') but what the hell. My room was on the small side, care needed to navigate around the bed, but that's been true of many Manhattan hotel rooms I have stayed in, so it's normal for this part of the world. Felt as safe as houses. Would definitely go back.
"Fantastic stay in a fantastic suite"
Hey everyone, I stayed at the W New York earlier this month for 1 night. The reason of my stay was to celebrate my birthday and to see both "Sleep no more" and "Anastasia the musical". I'm a platinum SPG member from Europe. I arrived in NYC on the 10th around 12:55 after a 7h30 flight. I then took a taxi to the hotel where I was completely ignored by the doormen and thus had to drag my suitcases through the heat. Over the course of the weekend the doormen's attitude didn't improve at all... Was this because I am still quite young or just because they were too busy with the smalltalk in between them it's not the level of professionalism I expect when staying at a W hotel... I can't see his happening at W Amsterdam or Barcelona for example... Check in was quick and I got the good news that I was upgraded from a wonderful room to a fantastic suite due to my platinum status with SPG. Always a nice surprise! The room was spacious and had a separate living room and a great view from the bedroom! The only downside was the really small bathroom... But considering the size of the rest of the room this was a minor detail... Especially knowing how tiny and cramped rooms in NYC tend to be! I went out for dinner and when I returned the W insider had put a happy bday banner in my room and left me some presents with a personal note as well! Always nice! Thanks! Check out also went quickly the day after so I could go to the W Times Square well on time! I would definitely stay here again on my next trip to New York but I would expect better service from the doormen... They are the only bad thing at this otherwise spotless hotel! Can't wait to be back! Love, peace and chocolate, Kenneth
"Great location...but otherwise, meh! TINY rooms."
This was very disappointing for what I expect from a W brand hotel. The room was so small, there was no way two of us could comfortably walk around the room. We had a view of a WALL. Elevators were slow. Front desk staff was nice and the location was wonderful, but other than that--look for a different hotel.
"WOW Suite was a true WOW"
Booked the wow duplex suite for my local wedding, and it was just what a bride needed! The space was perfect for me and my 9 bridesmaids to get ready in and a great retreat to come back to wedding night. The minibar is stocked full with weight sensors to boot, but the hotel staff was more than accommodating by bringing up not one but two mini fridges for us to store our champagne and morning snacks. The security was great - calling the room for each person who wanted access to the floor. The bell staff was fantastic - didn't worry about my dress and other bridal wear for a moment. They also made sure our drivers had room right out front to wait for us to come down and head to the ceremony. The suite itself was a great layout and the jacuzzi-jet tub was just what I needed to relax the morning of the wedding. A perfect stay for a perfect occasion!
"Excellent hotel at a great value"
I had a wonderful stay here with my family - we were welcomed warmly at the front desk before being upgraded to the top floor, which were modern and comfortable by any standards, and superb compared to many Manhattan hotels. Decent bar, great location - couldn't have asked for more.
Credit cards accepted by the hotel: Visa - MasterCard - American Express - Diners Club - Japan Credit Bureau (JCB) - Discover
Check-in: 3:00 PM , Check-out: 12:00 PM