of TripAdvisor Travelers recommend this hotel
Ever since I can remember it was my dream to stay in this hotel, as child I imagined how happy I'd be to check in and walk through the hallways admiring the beauty of this hotel. So I finally stayed and man was I disappointed. Echeckin prior arrival, stood by the desk for more than 10 mins. The clerk was too busy chewing gum. I asked her questions about the hotel & she was bothered by my questions as if I was supposed to know everything about the hotel. As a Hilton employee we make sure to treat our peers just as great as we treat our guest. we understand what is like to be behind that desk, so we make sure to make them feel welcome and appreciated. She looked at me and my family up & down with a weird look in her face. I hope that now that you are going under renovations some of the employees have some renovations in their customer service as well. The hotel itself is as beautiful as I imagined, I was speechless such an amazing structure and decor.
"Located a bit of a walk"
We were very excited to get a room at a 'deal' on hotels . Com. It was really tiny- like most rooms in NYC. Of course it is an older hotel so be prepared for old plumbing in the bathroom and the shower didn't drain well; which was kinda gross. We didn't eat at the hotel - we opted to try more local venues. The hotel is convenient to public transportation and a bit of a walk to Central Park. You'll need to have the proper shoe attire- I didn't and a few blisters later regretted it.
I brought my Mom to New York as her first trip out of state. Talk about a culture shock being from a small town. The Waldorf Towers were amazing. One of the mornings there were "too many" people in the restaurant (there was actually a famous person dining and I think they wanted privacy to be honest) so they upgraded us to the full breakfast buffet for our entire stay. It was amazing! Beautiful hotel. Can't wait to do it all over again.
"I visited New York City for the first time back in 1963, invited by Eastern Airline."
I can't complain for being my first time to New York City, the Big Apple, and having the great opportunity of staying at Waldorf Astoria Hotel, in 1963, invited by the former great Airline Eastern, at that time we were a group of PAN AMERS, from different parts of the World, I came from Maracaibo, Venezuela, working for Pan Am Airways, like a Rate Desk and Reservations Agent. Incredible to stay in a huge Hotel like Waldorf Astoria, incredible dream, great attention food superb, service inpecabble and visited all the areas, including the Suite that used to be assigned to General McArthur, but we weren't authorized to visit the Presidential Suite assigned to the President of the United States of America, due to security terms. Unforgettable visit, after while in New York City for training at Pan Am Building, I always went there for lunch or to the bar for a few drinks. Finally traveled back with my wife in Noveber 2016 .
"So iconic "
Over the past few visits to New York I've always wanted to stay here at this iconic hotel. I'm so glad I have done it's a spectacular hotel. The rooms are really nice with very big comfortable bed and pillows. Some fixtures and fittings a bit dated but didn't cause to much interference with our stay. Ice machine close to room which was very useful. Check in was smooth and very swift we were actually taken in to the Hilton honour diamond lounge. Luggage arrived to room swiftly after being taken off us when we arrived at the hotel and got out of the taxi. We didn't eat at the hotel as we were out and about very early to late at night so can't comment on food although the Sunday brunch looked really nice as we were checking out. We did get given a few hours complimentary use of our room on check out that really helped. This hotel has some hidden gems so take a look about or even more go on the hotel guided tour they offer. I'm glad I said at this hotel was a lovely stay thank you.
Credit cards accepted by the hotel: Visa - MasterCard - American Express - Diners Club - Japan Credit Bureau (JCB) - Discover
Check-in: 3:00 PM , Check-out: 12:00 PM