of TripAdvisor Travelers recommend this hotel
"Amazing service and reasonable price"
We stayed here last year mainly because of the hotel supplies a mobile phone which we wanted to use as a guide as our phones wouldn't work in Asia. As soon as we walked in the staff went out of their way to help us. I was feeling unwell and at first we couldn't check in because our room wasn't ready but the receptionist saw how ilI looked and within 10 minutes we were settled in our lovely room. Each time we went past reception the staff were friendly and offered good advice and were helpful. Oh my god - the breakfast! What can I say! We didn't think we had booked breakfast but there was an amazing selection of food and then we were offered cooked food. It was one of the best feasts I've had. We even ate on the terrace overlooking Singapore one morning and the staff came and took photos for us. Friendly staff, great location and with all mod cons. Stay here if you can!
Great location close to Outram MRT. Close to lots of small restaurants and cafes. Super friendly and helpfull staff. Rooms are a food size, we stayed in a canopy room with a full bath. Free water and sift drinks from the in room mini bar. Breakfast was excellent and a great way to start the day. We had dinner at the restaurant one night and food could not be faulted. Would definitely stay here again.
"One-Night Weekend Stay"
We avail the package "WONDERFUL WEEKEND WITH WANGZ" for 1 Night weekend stay which includes: 1. complimentary continental breakfast for two. - If you love bacon then this breakfast is for you. Not so much option but suprisingly i enjoyed my breakfast with bacon and pastry only. 2. Complimentary mini-bar snacks and drinks - 2 canned juice drinks, 2 bottled water and coffee/teas 3. Complimentary afternoon high tea for 2 persons at Nectar Lobby Lounge or can be served in your room. You can see on my photo 4. Complimentary late check-out at 3 pm 5. Took their Complimentary shuttle service to Vivocity Our room is on 3rd floor and not much view, better take the higher floors if you want a nice view. If you want to watch TV not so much channel to choose from. But we manage to borrow DVDs on the hotel front desk. Room and is spacious as well as their Toilet/Washroom. We love the scent of their toiletries Not bad for 256SGD for a one night stay package (tax incl.) Kudos to all the staff we've met in our stay, they were polite, always smiling and not snobbish :)
"Nice hotel with super service."
Our room was a nice spacious room (canopy room) at the highest floor. It was clean and comfortable. The bathroom was like a long aisle, not too wide, but wide enough even for a fat guy. It had a big glass window facing the city, so remember to close it before you use the bathroom. The best part was the hotel staffs. They were very polite, friendly and helpful, especially the duty staffs in the front desk. Once we arrived at the hotel, we were served with 2 glass of fresh welcome drink. We also got complimentary soft drink and juice in our room. Breakfast was nice, the food was fresh and delicious although not too many choices we got. The bacon was not dry, and the hash brown was not too hot, but still crunchy. There was a free shuttle bus from hotel to nearest MRT station (Outram), or we could take the public bus just across the hotel to the MRT station. But the way to the hotel from the MRT station was a bit more complicated.
"Worst hotel ever"
Having stayed in hotels for past 2 years, this is the worst we have ever encountered. The moment we went into the room, we were greeted by an army of ants at the fridge area, writing table and also bedside table. The next day, we saw ants on our bed too! When we told the reception about the ants, they accused us of bringing food into the hotel. We checked in late at about 10.30pm and the reception told us the hotel were full. Obviously they gave us the worse room available. There's a hanging mirror at the toilet, you could see that it's cracking from the ceiling. This is accident waiting to happen. They have the worst mattress too! The moment I sleep on it, the whole mattress sank in.. and I am a 42kg lady. Also, they use a pillow protector, and you can see the white pillow protectors have turned grayish color. Their towels were old, yellowish and stained too. The whole structure of the room is worse than any motel, you could see wall and floor crack lines everywhere. They do not have sound proof, you could hear Neighbors banging their doors every now and then. We have an infant who was just 3 months old. On the day of check out, my baby fell sick and he got cranky and that delayed our packing and check out. We tried to tell the reception our situation to ask for an hour of extension but they disallow and show no compassion. In the end we were late for half an hour of check out and they charged us half the price of per night rate. That is ridiculous. Being a platinum with Accor and Marriott group. They didn't charge us for late checkout. When necessary, they allow our late check out until 7pm with no charges. We told a reception guy who check us out, his name was Kelvin (or Calvin) , a middle age Chinese guy that we will write our encounter at the TripAdvisor. He told us that, no point writing because the hotel will remove it! He claimed that he is the general manager of the hotel. Now we know why we always see mostly good reviews of Wangz hotel at TripAdvisor because the hotel can remove the bad ones as we were told by the General manager name Kelvin.. I would suggest any travelers to avoid using this local establishment hotels like Wangz. If you looking for cheaper or mid range hotels, try bigger establishments like, Accor, SPG, MARRIOTT. This is definitely not the hotel that worth the time to even consider.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 2:00 PM , Check-out: 12:00 PM