The room was comfortable and clean. Nothing dried well in the humid tropical beach climate, so the floors were hard surface (not carpeted) and this was a good thing. (Took my cotton sheeting nightgown two days to dry when I washed out by hand). A little mold in the shower. Excellent air conditioning. Roomy bathroom with shower (no tub). Beautiful rooftop pool. Hotel staff spoke enough English to get by but fluency in English was rare at this hotel or anywhere else in Rio (suggest doing the Pimsleur 4 disc intro to Brazilian Portugese before going to Rio). I didn't find a gift shop to buy water/pop, etc in the hotel, but the minibar prices were very reasonable by US standards (like equivalent of 2 us dollars for a can of coke), and there were small groceries within a few blocks. The property is across the street from the beach (the closest you can get in Rio), and the beach was lovely and spotlessly clean. I was chastened by all the stories of theft, and thus did not travel alone at night or carry large sums of money. But with these precautions I did not feel unsafe - the area around the hotel was well lit and always crowded. I stayed here for a conference and this hotel connects to the conference center. But Barra da Tijuca is not in the touristy part of Rio, and its about a 30 USD taxiride to Ipanema or Copacabana (or a 25 minute walk to the metro, which is said to be quite safe, and safer than the buses) The hotel also had the best exchange of USD to Brazilian Real - way way way better than the airport, and almost as good as the credit card company, and no change fee. I was advised not to use ATM at the airport as they can be "cloned" easily. There was an ATM in the hotel across the street (Windsor Barra).
The Windsor Oceanico is a rational and reasonable hotel. It's one of three hotels of the same brand in Barra da Tijuca and its main focus are clients going to events at the Windsor Convention Center. Don't expect much: it's clean and organized but it isn't fancy or fluffy. My room was OK and I paid a reasonable price for it. The location is good if you are going to the convention center or want to stay at Barra da Tijuca. However, if you aim to visit the main touristic attractions of Rio I would advise you to stay closer to Ipanema or Copacabana. Breakfast and good overall is good but it's not exquisite.
"This is a bad hotel."
This is a bad hotel. The building is fine. The rooms are of a good size. The location is perfect if you’re attending a conference in the conference center attached. There’s a nice beach two-minutes’ walk away. Otherwise, you’re in the middle of nowhere, an hour or more from anything of any interest in Rio. There is nothing you can walk to, except for two mediocre and hideously expensive restaurants. The hotel has no ATM machine, so you have to walk to a pharmacy down the street. The service is truly terrible. The floor of our room was never properly cleaned. If I walked across it barefoot, the souls of my feet got dirty and gritty. We had to fight to get towels every day. In theory, they provide one bath towel, one face cloth, and one wash cloth per person per day, but every day they “forgot” one, two, or three of those. On one occasion, I was told, “The hotel has no more towels today.” They don’t provide tissues. It took multiple phone calls for my wife to get an iron delivered to the room. Wi-Fi is a sometime thing. If you stop typing for 10 seconds, you get cut off the network and have to go back and re-enter your network setting. It didn’t work at all for several hours on one day. Breakfast is – at best – mediocre. They have a good espresso machine, but for a couple of days it was broken. The food was truly boring, with tasteless, spongy bread, soggy bacon, and uninteresting scrambled eggs. I had lunch in the restaurant once. I got the worst “club sandwich” ever – a stingy concoction of runny chicken salad with hard boiled eggs and a plate of soggy French fries – for more than 50 reals. One thing that really got my goat: A block from the hotel, there is a small square, frequently clogged with taxicabs. One evening, we asked the doorman to hail a taxi to take us to the Copacabana Palace. He suggested we take a hotel car. We said we weren’t interested. He said the hotel car would cost us only 100 real, while a taxi would cost us 80. I have always been offended by this kind of thing and insisted he call a taxi. He said it would take 10 minutes for one to come. I asked him about all the taxis a block away. He said no. Eventually a tiny taxi arrived with a driver who must have weighed 450 pounds. The driver paid the doorman some cash – I couldn’t see the denomination of the bill – and we got it. My wife had to sit on her knees, because the driver had to have the seat so far back from the steering wheel to fit in. In fact, it cost 50 real to get to the Copacabana Palace. I object to the fact that this petty corruption cost us time. Why should we have to wait so the doorman can collect a bribe' The same thing happened two nights later, so obviously it’s the standard way of doing business. There are only two possibilities: Either the hotel management is not aware of what’s happening, and should; of they are aware of it and don’t care if their customers are being taken advantage of so the doorman can make a bit more money. Either way, I never want to do business with Windsor ever again. If you have any alternative, don’t even think about staying here.
"Unprofessional and incompetent"
A disaster. Incompetent (or dishonest) staff who charges you twice (both pre-authorization and the actual bill) - happened both to ne and my colleague. Unprofessional and unresponsive customer service who takes weeks (!!!) to answer your messages,showing neither willingness nor ability to solve the problems. Disaster. If you can stay somewhere else, do that!
"Great place if you're at a conference!"
We stayed here for over a week while at a conference next door. (It is a one minute walk across a side street to Windsor Barra). Our room was large, clean and nice (though drab and grey-brown, unlike the rest of Brazil which is delightfully colorful) and the staff were all nice. The pool is small but the view from the roof is great! The hotel is right near a long beautiful beach which is not crowded. The buffets we had at the hotel at breakfast, lunch and dinner during the conference were delicious and good value, but the a la carte menu was not. If there isn't a buffet on, I'd recommend taking a short walk (facing the water, turn right) to Picanha or a 15 min. walk past that to Da Praia. If you want to visit downtown Rio, it's quite far, so this location is best for conference goers or beach-only people.
Credit cards accepted by the hotel: American Express - Visa - MasterCard - Diners Club - Maestro
Check-in: 2:00 PM , Check-out: 12:00 PM