"Doesn't allow guests"
Rude staff wouldn't allow my guest into my room for a short period. I booked separate hotels from my friend and wanted to hang out in my hotel and relax unfortunately paying for a room in this hotel gives you no rights and you have to spend the time outside. I travel a lot and have never experienced this problem ridiculous!
"Very pleasant stay"
We are 2 friends and a 6yr old. We had a very pleasant stay here. The staff were always friendly, welcoming and happy to help. The room was clean, good bathroom and plenty of wardrobe space with a safe. The rooms were made up daily with fresh toiletries and towels provided. Breakfast was included and was a good buffet mix of hot, cold, cereals, fruits and pastries. The waiting staff were very attentive and friendly. They provided beach towels and umbrellas and even on the day of check out allowed us to use them and then a shower room near the pool area and clean towels. Our only complaint was that the guest in the room next to ours decided to smoke in the room despite it being illegal in Brazil! We told the staff on reception but the guest continued to smoke 3 days in a row and each time we reported it. I guess there wasn't too much they could do about it. But it was rather annoying for non smokers with a 6yr old to wake up smelling cigarette smoke. Would definitely stay again.
"Great place to stay"
We stayed here for 3 nights at the end of a tour of Peru and Brazil and felt that this was the best hotel that we had stayed in. It is on a quiet road, one block in from Copacabana, but you can see the beach from the top floor roof terrace. From either end of the terrace you can also see Sugar Loaf mountain and the statue of Christ the redeemer. There is also a bar and a tiny pool up there. Our room was huge (it would easily have taken a third bed), the beds were comfortable, the bathroom was lovely and the air conditioning efficient. They do a very nice buffet breakfast. All the staff were really helpful. We booked a one day tour through reception, which was very good. When we enquired about trying a kilo restaurant they gave us a voucher to get a free drink with our meal and one of the team even came down the road to show us where it was. Overall it was a great place to stay.
"Well located hotel one short block off Copocabana"
Stayed at this hotel for 3 days R&R after hard going ours of the Pantanal and the Amazon. Rooms are fine - the air co is amazing. The staff can't do enough or you. The restaurant is OK - buffet breakfast is excellent. Miniscule swimming pool on the roof 19 floors up which we didn't bother to use. Great view over Rio. Rooftop bar that serves excellent cocktails. That's what the roof is for - chilling out Excellent location in what is mostly a residential area. Local eateries that the locals use are very good and not expensive. Area feels safe and friendly A good place to tour the city. Thousands of yellow cabs with the charge shown on the meter. Rio is beautifully situated and this hotel is at the centre of things.
"what a snobby place, much ado about very little"
Visited guests staying here two nights in a row - the behaviour of the front desk staff on both occasions of this huge monstrosity was so haughty, officious, cold, explicitly suspicious and blatantly punitive that I would never stay here. On both occasions I was meeting academic colleagues, I am an older woman, dressed respectably though casually, and thinking back I think I was treated as one might someone suspected of being a prostitute. I had to fill out forms, I was told where to sit in a cold and unattractive huge foyer, and when I requested access to the bar on the roof since I was nearly half hour early, I was deterred. The second night I was allowed to go upstairs to the open bar but I was told I must check with the front desk before leaving the building to sign out. What nonsense is this' There was an attitude nearly spoken that I was not good enough to enter the front door Meanwhile the place is plain, huge, and not on the waterfront but in the middle of a busy city street, you might as well be booked in a huge Hilton in Detroit. Yech. I will say that once upstairs the barman was very kind. With my single glass of chablis I was trying to work on written material, and he helped me set a table under a corner where there was lighting. But it was decidedly shabby as a small, unremarkable and plain set up outside the fitness room which was also small. I have to say this is the quintessence of over-rated and overpriced, overconfident and unwelcoming hotel. Perhaps they've been recently robbed or victimized by gangsters. There are really cheerful, inviting and welcoming, beautiful places at half the price on the waterfront round the corner. I'd never stay here.
Credit cards accepted by the hotel: Visa - MasterCard - American Express - Maestro - Diners Club
Check-in: 2:00 PM , Check-out: 12:00 PM