of TripAdvisor Travelers recommend this hotel
"Great hotel, centrally located with wonderful service"
Starting with checking with Maria Jose (who promptly gave me the TipAdvisor card...) all was good. The restaurant serves a a great Mahi-Mahi and a decent house wine. Hotel is centrally located and overall service is ++
Got there before check in time. Accomodating staff. Kept my bag, even changed my big notes to I could pay for the public bus. I wouldn't say location is the best, but it's close to a bus stop. Couldn't use the pool. Lack of time. Was that or downtown San Jose. But I was satisfied with my big, comfortable king bed and cool AC. Very good breakfast. although I'm not very parcial of Gallo Pinto, but there were nice fruits. Pastry is not really a costarrican thing. Hot milk, that they don't have everywhere.
"Good location, nice place"
Diligent and friendly staff, all the place is clean and ordered, I liked the pool area and the breakfast location, close to nice places for buying and enjoy a drink, my room was My room was very comfortable.
"Beware Not as rated"
We checked in and the first room smelled both like someone had been and like strong chemical cleaner. We asked for a different room which was tolerable. It was disturbing the hotel put us in a ground floor clearly problem room at all. I have no idea why this hotel gets such high reviews as it is not even 3. Poor service poor facilities cleanliness 0.
"Very clean and neat!"
Located in Escazu just west of the capital. Loved the room, clean and complete. Amazing night sleep, even though it's in front of the highway you'd never noticed. Felt very safe too! Not really in walking distance to anything so if you move around go by taxi if you don't have your own car. I say that because of the hotel is on the north side of the Freeway and Walmart, for example, on the south side. There is an underpass close but at night I didn't take the walk. In the day I would no problem. I gave 4 stars for the food. Breakfast great! Very Costa Rican breakfast for sure, heads up there but I love the rice and bean "Gallo Pinto" breakfast so all good for me. There are pancakes and plenty of fresh fruit so no worries. Lunch chicken strips and fries, 100%! Dinner no thanks. I'd recommend eating at one of a 100 places close. Just not dinner there. Might have just been a bad night too.... but must be honest. Priority for me in a hotel' 1. Cleanliness. Here, 100% 2. Beds and good nights rest! Here, 100% 3. Shower pressure and hot water. Here, 100%. 4. Food. Breakfast, 100%. Lunch, 100%. Dinner, bust for me. Hope 4 starts is not harsh but need a fantastic experience all the way around for the 5. Most importantly would be this, I would stay there again and again and again. Hope this helps!!!
Credit cards accepted by the hotel: American Express - Visa - MasterCard - Diners Club - Discover
Check-in: 3:00 PM , Check-out: 12:00 PM