"That amazing view......"
We had booked the Wyndham Grand as part of our 30th wedding anniversary trip and we were attracted by the Riverfront name and location. We were there for four nights and when we first checked in we were assigned room 808. The room itself was fabulous. it looked recently refurbished to a very high standard and the fixtures and fittings were top quality. Our initial positive impressions were seriously dented the moment we saw the view from the window however. It was at the rear of the hotel and there was no riverfront view. The predominant feature was a large flat roof immediately below the room and the landscape thereafter consisted mainly of back entries, fires escapes and air conditioning units. I should explain that the view from the room was particularly important to us, as my wife has recently been ill and would be spending more time than usual in the room. We immediately visited reception and explained that we were on our wedding anniversary trip and why the view was particularly important. The staff couldn't have been more helpful. They explained that the hotel was fully booked that night so we couldn't move immediately, but that they would sort it the following day. Sure enough the following morning our bags were stored and when we returned from exploring later in the day, we were assigned room 3103, on the 31st floor at the front of the hotel. The views over the Chicago River from that room were truly spectacular! The room itself was much larger than the previous room and although it wasn't quite as well appointed, that didn't matter one bit, the view was all we needed to make for a very special trip and provide memories to last a lifetime. The hotel is highly recommended, clean and comfortable, in a prime location, with helpful staff and with all the amenities we needed for a very enjoyable stay. Thank you Wyndham Grand!
"Perfect location for a great stay in Chicago"
Stayed here for a couple nights recently.Service was great and staff were excellent at every point of contact. We had a large, lovely riverview room on the 14th floor. I could lie in bed and look at the Marina City Towers The location was fantastic.The valet parked our car in the hotel lot (we did not book thru the hotel but thru a parking site for half the price) and we walked everywhere until the day we left. The riverwalk was steps away. The Magnificent Mile was a half block, Millenium Park was a short walk and the Hop On & off bus stop was across the street. One nice feature at the hotel was the little cards they offer with walking directions, distances and times to many tourist attractions and on the reverse of the card was the directions back to the hotel. I thought these were such a great idea and so useful! We had breakfast included in our rate and they were consistently delicious. For a $2 upgrade we had smoked salmon Eggs Benedict one day and another day they let us substitute from the traditional American breakfast to another menu item of the same value. I would stay here again in a minute if I go back to Chicago. PS: this hotel had been recommended to us by a friend who recently stayed here and had a great experience as well.
The Wyndham Hotel is conveniently located in downtown/North River. The staff was very friendly and accommodating. Only complaint is there was no vent in our bathroom so the bathroom remained very steamy after showering. I would definitely stay at the Wyndham again!
"Good hotel in the center of Chcago, at an excellent locaiton"
Great location in the very center of Chicago and at the Riverfront, facing Trum tower ( I do not know whether this is a poisitive factor..) Some issues wtth resolcing a really dramatic situation with a fellow traveller which was resolved in the end after having another discussion with the manager
"Great weekend getaway"
Excellent location, accommodations, attentive and helpful staff. Would be nice if the included breakfast had more variety. Same thing every day is not very interesting. Only reason I gave a 3 for value. I've stayed at less expensive places that offer much more for the "included" breakfast.
Credit cards accepted by the hotel: Visa - MasterCard - American Express - Diners Club - Japan Credit Bureau (JCB) - Discover
Check-in: 3:00 PM , Check-out: 12:00 PM