"Expensive Parking Rates"
The hotel and location were nice over all but the parking rate the hotel charged for over night parking were way beyond what I would consider reasonable. The rates for this hotel were cheaper because parking was not included in the rate like some of the other locations, once the parking was factored in this hotel shot to the top of the expensive list. Hidden fees are a big problem with this hotel.
"Room with a view"
Great hotel, comfortable beds,great amenities and very helpful staff. Right by the river perfect location with easy access to shopping , Resturant's and bars. The Steak House Restaurant in the hotel is a must.
"First time in Chicago"
A very nice hotel located on the riverfront, good location to downtown and easily walkable to many fine establishments for a bite to eat as well as tourism spots. It is possible to eat in the hotel and their food and drink selection is excellent. I would definitely stay again.
"Great Location and View"
The hotel is in a great location. It is within walking distance to almost anything you want to do in Downtown Chicago. The riverfront view is amazing. Staff is excellent. Rooms are large and a great stay will be had by all.
This hotel is located in the riverfront area in downtown Chicago. I did book through my timeshare so if you want to have daily housekeeping pls. verify that they will do it. Also double check that you will be getting a room with a view..I loved waking up knowing i had a fantastic view of the riverfront and watching the boats go by. i even enjoyed the circular hotel across the way with the circular garage..There is one more view to be aware of --The Trump hotel-- also featured on the riverfront side--just saying in case that is a problem: Hotel was clean and modern. the lobby small but there is some seating. __RM: Studio with kitchen w/dishes full fridge no stove, microwave t.v queen size bed with sm. couch and center table. couple of bar-stools.. huge bathroom.I would have preferred less bath rm for more living quaters...there are 1bd and 3bd also __Hospitality: everyone was helpful..gave suggestion of where to eat. __Eats: restaurant on site... a bit pricey for me but good..7-eleven across the way..Roti..Mediterranean food short walking distance..won't break the bank..good options for dining within walking distance __Target within walking distance maybe 15 mins. away.. __couple of theaters all within walking distance..Great if you are hoping to see "Hamilton"-prices were better than in other cities __walk to lake Michigan--can't beat that. granted a bit of a walk but doable.. __Taxis outside hotel and of course you can uber What I Did Not Like: they asked for you to pre load the diswasher..I'm leaving a tip so staff can take care of that..while am there i will be washing the dishes but on check out day--no thank you __ck-out is at ten.. __since this hotel is open to timeshare holders they MAY ask you to a presentation.. I will definitely stay here again
Credit cards accepted by the hotel: Visa - MasterCard - American Express - Diners Club - Japan Credit Bureau (JCB) - Discover
Check-in: 3:00 PM , Check-out: 12:00 PM