"Service makes the difference"
The hard product is a little bit under my expectations for a 4 stars in Germany. Several annoying technical problems. But the staff was helpful beyond normal.
"Excellent hotel. Needs airport signage"
Really liked this hotel. Nice staff. Excellent food. Clean rooms. The only negative is that we never saw any signs in airport regarding the hotel or how to walk to it. Had to ask several people; many we asked never heard of the hotel.
"Great hotel, no issues"
I was very worried about staying here after reading some of the very negative reviews. However, I just couldn't bring myself to pay the $400 the other airport hotel wanted to stay one quick overnight before a flight. This hotel was exactly as promised - a 4 star. The room was actually nicer than some 5 star we stayed in during this trip, however, there's no bellman, turn down service, etc that would make it a 5 star. Check-in was easy and we were upgraded. Room was modern and very clean. Nice bathroom. The bed was firm, but so is every other bed we have had in Europe. Internet was in and out. We had no problem with room temperature. Restaurant was actually very good. Short walk in a safe tunnel to airport in the morning. Would definitely stay here again.
The crew did an excellent job! I've asked to deliver a couple of packages at the hotel recepction and they store them until my arrival.
"Uncomfortable room - not worth the money!"
Spent just one night at the Wyndham before flying out....very convenient to the airport....an easy walk for sure. Room size was small but quite adequate, but we knew that before booking, so no surprise (and no reduction of points for that). Our complaint, however, is quite serious: these are supposed to be air conditioned rooms, but ours was not! Arrived to a very stuffy, overheated room. Attempted to engage the AC system to cool it down (with the window closed as required). It absolutely did not work!! So, we had to open the window wide for the entire stay, which only helped a little. Therefore, this is NOT a room worth 229 euros. As such, had to knock of some severe points for this major shortcoming. On the other hand, the food in the on-site restaurant was absolutely superb! Had a dinner and a breakfast there and could not have expected anything better. Top quality food for sure!
Credit cards accepted by the hotel: Visa - MasterCard - American Express - Maestro - Diners Club
Check-in: 3:00 PM , Check-out: 11:00 AM