"3 day City Break"
I stayed here with my daughter and having read previous reviews had high expectations. I had e mailed and phoned prior to our visit to ask for a room facing the front of the hotel so I wasn't happy to find we were allocated room 518 which was at the back and facing a brick wall! I asked if we could be moved but as the hotel was full we were unable to move until the following day. We were then allocated another room which was at the front and very nice. It also had a separate shower which 518 did not have. The breakfasts were lovely with plenty of choice, a lovely dining room. Overall this is a very nice hotel however we did not find the staff particularly friendly, we booked the private taxi to the airport but when it didn't turn up on time we asked where it was and it transpired it had not been booked albeit we had already been charged, best to book the taxi as soon as you arrive as the driver said if it is done the night before it is not guaranteed for some reason. Overall a very nice hotel in an excellent location. Would I stay here again' Not sure, maybe we were a bit unlucky.
"Spring City Break"
Perfectly placed for getting around Prague, especially the Old Town. Staff friendly and efficient. Rooms comfortable and very clean. We even had a bottle of wine in our room on arrival as it was our Wedding Anniversary, nice touch. If your light sleeper I would request a room facing the court yard on a higher floor as the trams start early in the morning. Bar area pleasant for a night cap. Breakfast in Imperial Cafe can be busy at times but food good. We used the hotel limousine to get back to airport and it was competitively priced and a very good service. If I had to come back to Prague I would definitely use this hotel. Have a look on BA holidays as we got a good price with flight and hotel combined.
"Beautiful and centrally located on a very nice street near many trams"
We enjoyed our stay at this hotel tho it is not quite as beautiful as pictured It is a great value and terrific location. Tub is dangerous to get out of. It is near trams and metro. I need ore letters to complete this section.
"Very good city hotel"
Had 3 nights in hotel. Easy and pleasant check in. Rooms were comfortable and cleaned each day. Breakfast was good and bar was open when needed. The hotel is well situated for the old town, with the Old Town square a 10 minute walk and Wenceslas a similar 10 minutes. The Hilton Cloud 9 bar is a 5 minute walk in the opposite direction for a great view of the city whilst having a cocktail or G&T... All in all a great city hotel that we would use again...
What can I say here goes. Sent so many emails to this hotel with requests and every one I ask for was done, also had booked the ice bar and paid over the internet and got no confirmation tried calling ECT no luck, so sent a email to David at the hotel and he sorted it all, contacted the ice bar and got them to send a new email to me WAY ABOVE AND BEYOND FAB SERVICE. booked a hotel mini van to pick us up from the airport again amazing service and George the driver was lovely even meet us with umbrellas because it had rained. Got to hotel early so one room was ready the other was later chocolates in one room and bubbles and strawberry in the other as it was a birthday how lovely was that. Rooms were lovely and very clean. Coffee and drinks in the bar never a problem, we had booked before arriving dinner in the Cafe Imperial it was truly lovely best steak we have had, chocolate bomb amazing. If you do go to Prague go to The Black Angel Bar adults only this is a great experience and the hotel called a cab for us well worth a visit. The cocktails are very good very different and fun. Prague square, clock and Charles bridge very busy but beautiful restaurants are very expensive there so try and go of the square for good food at a great cost. Prague Zoo was the best ever cost £18 for a family of 4 quite hilly but beautiful. Pullandum shopping centre is full of shops just like home but is just a 2 min walk so nice to do some shopping on a girls weekend. Again Libya who works on the service desk helped me on the last day to print of boarding passes thanks again. And David hope you got your gift of chocolates from us. CAN NOT RECOMMENDED THIS HOTEL ENOUGH FAB FAB FAB .
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 3:00 PM , Check-out: 12:00 PM