The Market Manager will be responsible of developing and maintaining a high quality relationship with the hotels.

Market Managers will continuously work with their hotel partners to maximize the production potential by using marketing, distribution and revenue management tools.

The core focus for this position is to drive revenue and room night volume for an assigned area through managing a portfolio of hotels.

Mission :

• Develop and maintain strong relationships with Hotel partners in his assigned area
• Provide revenue management advices, marketing opportunities to Improve productivity and sales
• Optimize revenue in his assigned area
• Negotiate favourable inventories and rates from hotel partners.
• Negotiate exclusive promotions and added values making Prestigia.com the most competitive OTA
• Ensure that Prestigia’s customers always find the most competitive offers.
• Optimize the quality of information provided to customers (content, rates and availability) to maximize the conversion rate
• through consulting
• Analyze DATA like number of clicks, ROI, Conversion Rate…
• Provide support to the contracting departement in the acquisition of new hotels
• Daily & monthly reporting.

Skills & competencies required :

• Bachelor's Degree, major in tourism or hospitality a plus
• 1-2 years' experience in e-tourism or hospitality sector
• Excellent communication and negociation skills
• Organisational skills
• Highly motivated
• Proficiency in spoken and written english and….
• Advanced Excel skills
• Mathematical skills

If you believe that you are the right person for this job, please send us your CV with your cover letter to mtazi@prestigia.com

The Market Coordinator plays a pivotal role in collaborating with the Market Manager to enhance partner hotels' performance. This role is responsible for optimizing existing hotel content and maintaining consistent communication with hotel partners. The primary objective is to ensure that hotel profiles are up-to-date and accurately represent essential information, such as room categories, room features, and cancellation policies.

Mission :

• Validation of New Hotels: Assist in the validation process for newly added hotels.
• Content Maintenance: Regularly update and maintain hotel information to ensure its accuracy.
• Content Optimization: Process content updates and optimization requests from market managers, contributing to the continuous improvement of hotel profiles.
• Parity Check: Conduct weekly parity checks and maintain relevant report files to monitor and ensure competitive pricing.
• Hotel Partner Liaison: Handle content update requests from hotel partners, maintaining open and productive communication.
• Actively participate in ongoing process improvement initiatives within the department.

Skills & competencies required :

• Bachelor's Degree (with a preference for a major in tourism or hospitality).
• Speaks English (mandatory) and French and/or Spanish fluently.
• Interpersonal and Teamwork Skills: Ability to collaborate effectively with colleagues, demonstrating autonomy, taking on responsibilities, and accepting supervision when necessary.
• Organizational Skills: Strong attention to detail, excellent task coordination, punctuality, productivity, and a proven ability to meet deadlines. Skill in goal setting and multitasking.
• Computer and Technical Proficiency: Proficient in MS Office applications, including word processing, and spreadsheets.
• Mathematical skills.

If you believe that you are the right person for this job, please send us your CV with your cover letter to mtazi@prestigia.com and include the job title in the subject

Support Prestigia.com acquisition of new hotels in a specific area to contribute to the growth and sustainability of our destinations.

Mission :

• Search and select hotels and hotel chains in a specific area
• Prospection of hotels and chains
• Promote Prestigia.com brand name to hotels, explain how we work, our conditions, business model... 
• Negociation (contract, conditions...)
• Follow up from prospection to contract signature (mails, phone…)
• Implementation of growth strategies
• Contribute to the improvement of the tools used in the department

Skills & competencies required :

• Bachelor's Degree, major in tourism or hospitality a plus
• Experience in Contracting / International Business
• Excellent negociation skills
• Excellent communication skills (both written and spoken) in native language and in English.
• Organised and methodical
• Computer skills
• Pro-active and enthusiastic
• Familiarity with hotel / travel industry is a plus

The Contracting Manager will be in contact with hotels on a daily basis (phone, mails).

If you believe that you are the right person for this job, please send us your CV with your cover letter to mtazi@prestigia.com and include the job title in the subject.

The Content Manager will be responsible of publishing new hotels, content optimization for existing hotels and coordination. The Content Manager will be in contact with hotels on a daily basis in order to validate information and obtain essential content information (room categories, photos, room features, etc.) for the hotels’ pages.

Mission

• Creation of new hotels’ pages
• Collaboration with new hotels for the creation of the hotel page
• Assistance to new hotels for the Extranet update, Extranet Training for new hotels
• Writing descriptions of hotels in your languages
• Improvement of hotel descriptions
• Maintenance of up-to-date information and quality of content
• Processing of requests from hotels for content updates
• Processing of requests from market managers for content updates
• Coordination of translations with the translators
• Maintenance of report files tracking content status
• Processing of improvements for the department
• Improvement of relationships with channel managers

Skills & competencies required :

• Linguistic skills: speaks English (mandatory) and French and/or Italian and/or Portuguese and/or spanish fluently and correctly.
• Communication: writes clearly, speaks effectively, listens attentively
• Negociation skills
• Interpersonal and teamwork skills: able to get along well with co-workers, self-confident, accept responsibility and supervision
• Organizational skills: Attentive to detail, coordinates tasks, punctual, manages projects effectively, productive, meets deadlines, sets goals, multi-tasks
• Computer and technical literacy: familiar with MS Office, word processing, e-mail, spreadsheets, and Internet navigation
• Diversity sensitivity: culturally sensitive, able to build a relationship with others in a multicultural environment and communicates with different nationalities with ease

If you believe that you are the right person for this job, please send us your CV with your cover letter to mtazi@prestigia.com and include the job title in the subject.

Prestigia.com is looking for a Digital communications specialist to manage and optimize Prestigia’s digital campaigns and presence, create engaging content to publish on various media outlets and work on the brand’s online reputation.

Mission:

• Managing and maintaining the company's website and social media presence.
• Analysing data and metrics to evaluate the success of digital marketing campaigns and make recommendations for improvement.
• Staying up-to-date with emerging trends and technologies in digital marketing and communications, and identifying opportunities for the company to stay ahead of the curve.
• Creating contents for mail diffusion (newsletter).
• Writing content for the company’s blog (travel magazine).

Skills & competencies required:

• 2+ years of experience in digital marketing and communications, a focus on luxury brands or the travel industry is a plus.
• Strong written and verbal communication skills.
• Experience with website content management systems and digital marketing tools such as Google Analytics, Google AdWords, and social media management platforms.
• Excellent project management and organizational skills.
• Ability to analyse data and use insights to inform strategic decisions.
• Bachelor's degree in Marketing, Communications, or a related field.

If you have a passion for travel and a track record of delivering results through successful digital marketing campaigns, please send us your CV to mtazi@prestigia.com and include the job title in the subject.

Prestigia.com is looking for an affiliation coordinator to help the affiliate marketing channels grow at a rapid rate.

The affiliation coordinator will be responsible for analysing and evaluating the full picture of the current affiliates, suggest and implement optimization actions as well as search for new affiliate partnerships. It's essential to be comfortable working with complex data and be able to effectively communicate actionable findings.

Mission:

• Growing and maintaining relationships with existing and potential affiliate partners to secure and renew contracts and maximize revenue opportunities.
• Developing and executing strategies to increase revenue from affiliate partnerships through cost optimization, commission negotiation, and other initiatives.
• Resolving any issues related to affiliate partnerships and ensuring the smooth operation of affiliate revenue streams.
• Regularly analyse data and metrics to identify key opportunities to improve KPIs.
• Elaboration of weekly and monthly KPI reports.
• Staying current with industry trends and identifying new opportunities for affiliate partnerships and revenue growth.

Skills & competencies required:

• Advanced level of English (writing and speaking).
• Excellent Excel and PowerPoint skills.
• Strong analytical skills and ability to use data to inform decisions.
• Strong interpersonal and negotiation skills.
• Bachelor's degree in Business Administration, Marketing or a related field.

If you believe that you are the right person for this job, please send us your CV with your cover letter to mtazi@prestigia.com and include the job title in the subject.

Mission :

Définition et pilotage de la stratégie et de la politique RH

• Recueillir auprès des directions de l'entreprise leurs besoins et attentes en terme de recrutement.
• Gestion du recrutement.
• Conseiller et assister les responsables de l'entreprise en matière de gestion des ressources humaines.
• Accueillir les nouveaux salariés et veiller à leur intégration.

Superviser la gestion administrative du personnel

• Superviser l'organisation de la paie et les versements de salaires.
• Superviser la tenue à jour des dossiers individuels administratifs pour chaque salarié.
• Superviser la tenue à jour de l'ensemble des tableaux de bord sociaux permettant de suivre l'activité du personnel (absentéisme, rémunération, congés...).

Tenir le rôle de Chief Happiness Officer

• Créer des conditions dans lesquelles les salariés vont trouver du bien-être et du bonheur au sein de l’entreprise.
• Veiller à l'entretien et à la convivialité des espaces de travail.
• Organiser des événements dans l'entreprise ou en extérieur, pour garantir la cohésion et le bien-être des salariés.
• Assurer une communication interne claire et transparente pour que les salariés puissent s'exprimer sur leur fonction ou sur les relations au sein de l'entreprise.
• Véhiculer une culture positive au sein de l'entreprise.
• Motiver les salariés, les impliquer et chercher à augmenter leurs performances.

Compétences attendues :

• Master en RH ou équivalences
• Ecole de commerce (avec de préférence une spécialisation RH)
• Expérience de 3 ans minimum en RH
• Parfaitement bilingue en français et anglais (Equipe internationale, anglais courant obligatoire)
• "Leadership" et esprit d'entreprise : créant une dynamique autour de la stratégie d’entreprise.
• Créativité, sens de l'innovation.
• Avoir un esprit positif, une bonne humeur naturelle et montrer un enthousiasme à toute épreuve. Humour, amabilité, empathie et surtout une grande énergie, sont nécessaires.

Si vous pensez être la bonne personne pour ce poste, veuillez envoyer votre CV ainsi qu’une lettre de motivation à mtazi@prestigia.com

The Customer Service Agent will be working 40 hours per week in different shifts, with an international team.

The Customer Service Agent will be responsible for handling pre and post hotel reservations inquiries through high use of emails and calls.

Mission :

As an intermediary between customers and hotels, the Customer Service Agent will be in charge of: 

• Pre and post reservation inquiries by phone and email
• Modification, confirmation and cancellation of reservations
• Arranging special requests
• Complaints solving between customers and hotels
• Providing informations, solutions and recommendations to customers on hotels search
• Assisting customers for their booking

Skills & competencies required:

• Be experienced ideally within a Hotel/Travel environment
• Have excellent communication skills and problem solving
• Have excellent customer service skills
• Have sense of responsibility
• Be customer friendly
• Love helping customers
• Excellent communication skills (both written and spoken) in native language and in English (written and spoken)

If you believe that you are the right person for this job, please send us your CV with your cover letter to mtazi@prestigia.com