GAYLORD NATIONAL RESORT & CONVENTION CENTER

201, Waterfront Street, 20745, Washington, United States - Oxon Hill
Average rating of the Hotel

2448 reviews

Description

Location:

Located in Oxon Hill, Gaylord National Resort and Spa is near the airport and close to Fort Foote Park, Alexandria City Hall, and George Washington Masonic National Memorial. Nearby points of interest also include Oxon Cove and Oxon Hill Farm National Park and Old Presbyterian Meeting House.

Features:

Dining options at Gaylord National Resort and Spa include a restaurant and a bar/lounge. Room service is available 24 hours a day. Recreational amenities include an indoor pool, a health club, a spa tub, a sauna, and a fitness facility. The property's full-service health spa has body treatments, massage/treatment rooms, facials, and beauty services. This 4-star property has a business center and offers small meeting rooms, secretarial services, and a technology helpdesk. High-speed Internet access is available in public areas. This Oxon Hill property has event space consisting of banquet facilities, conference/meeting rooms, a ballroom, and exhibit space. For a surcharge, shuttle services include an area shuttle which runs to destinations within 10 mi, an airport shuttle, and a shopping center shuttle. ;Business services, wedding services, limo/town car service, and translation services are available. Guest parking is available for a surcharge. Additional property amenities include a marina, a poolside bar, and a coffee shop/café. This is a smoke-free property.

Guestrooms:

There are 2000 guestrooms at Gaylord National Resort and Spa. Beds come with premium bedding. Refrigerators and coffee/tea makers are offered. Bathrooms feature separate bathtubs and showers, makeup/shaving mirrors, bathrobes, and complimentary toiletries. In addition to CD players, guestrooms offer phones with voice mail. Televisions have pay movies. Air-conditioned rooms also include desks, blackout drapes/curtains, electronic check-out, and electronic/magnetic keys. Guests may request a turndown service, hypo-allergenic bedding, and wake-up calls. Housekeeping is available. Cribs (infant beds) and rollaway beds are available on request. Guestrooms are all non-smoking.

  • General services
  • Wedding planner
  • Valet parking
  • Complimentary tea & coffee
  • Laundry facilities
  • Currency exchange
  • Secretarial
  • Interpreting
  • Shuttle service
  • Reception
  • Concierge
  • Luggage storage
  • Airport transfer
  • Limousine service
  • Wi-Fi
  • Computer hire
  • Multilingual staff
  • Daily newspaper
  • Room adapted to disabled people
  • General amenities
  • Disabled access
  • Private marina
  • Private parking
  • Air conditioning
  • Elevator
  • Wellness facilities
  • Spa
  • Massage
  • Indoor jacuzzi
  • Beauty salon
  • Sauna
  • Hammam
  • Fitness centre
  • Indoor pool
  • Outdoor swimming pool
  • Dining
  • Disco
  • Bar
  • Pool bar
  • Breakfast
  • Business facilities
  • Conference facilities
  • Business centre
  • Leisure amenities
  • Bike rental
  • Horse riding club
  • Golf course
  • Tennis court
  • Jet ski centre
  • Skiing
  • Children's playground
Average rating of the Hotel
64%

of TripAdvisor Travelers recommend this hotel


This average is based on 2448 reviews
Sleep quality
Value
Service
Rooms
Cleanliness
Location
Hartford, Connecticut
October 14

"Not a bad choice in National Harbor"

Was here for a convention over several days. A few on site restaurants and MANY off site choices walking distance to the hotel. There is on site parking, but bring your sneakers it is a long walk from parking to the hotel front desk or restaurants. Due to its size it may be confusing to find your room, just look at the map (provided by front desk). The H shape is easy to understand after one day. It is a Gaylord, so food and drink on site are a little pricey - or it may be because they are now managed by Marriott corp.

 
New York
October 14

"Huge Disney like hotel with all the amenities"

The Gaylord is a massive hotel with a central atrium that contains shops and restaurants. Music plays at various times and there are fountains amongst the shops, and altogether it reminds me of Disney. I was here for a business conference so didn't eat at the hotel restaurants, but can vouch for several good restaurants in the area. The area surrounding the hotel appears to have been built to support the travel industry solely, and is quite touristy. Cabs are plentiful take you to DC or other parts of Maryland. The hallways are like a maze, but the rooms are nicely appointed with all the amenities. The Internet is absolutely horrible, even if you upgrade to the premium service.

 
New Jersey
October 14

"Garish, huge and noisy"

There is definitely a wow factor when you first see the place and walk in the door - if you like that overwhelmingly garish feel. On the plus side, the front desk staff were courteous and efficient, as were the wait staff in the catered meeting rooms. The property is right on the Potomac River, with a nice view of the water. Our room was comfortable, but nothing special. We did notice that there were several used room service carts and other housekeeping items in the halls that seemed to sit for a long time before being cleared. And speaking of room service, we were awakened one night by a loud knock on our door at 11:30PM for room service that we definitely did not order. Please get the room number right before you knock on the door at that hour! We were there for a small conference, requiring a quiet meeting room for fewer than 30 people. Should be a no-brainer for a hotel of this size, but our meetings were fraught with interruptions resulting from paper-thin walls, poor to non-existent sound insulation, poorly trained staff and technical glitches. For instance, there was a loud band practicing in the room below ours, staff were laughing and talking loudly in the adjacent service corridor, voices and conversations were coming over the loudspeakers in the ceiling, and so on. Note that this meeting took place during a slow weekend, so one can only imagine what it might be like when the hotel/convention center is filled to capacity. This hotel is the anchor property for a large, touristy resort that is not particularly conveniently located for those who want to explore the DC area. If you like noise and chaos, and don't mind being captive in an area full of over-priced, touristy restaurants and shops (and a casino on the way), then this is the place for you! Otherwise, I would stick closer to town.

 
Scottsdale, Arizona
October 14

"Nice Hotel but has some issues"

I have been staying at the Gaylord National the last couple of days. Although it is a clean hotel and located on the water with great views, my room had several problems. I will start by saying that the housekeeping staff was very friendly and always said hello. However, trying to watch Sunday night football in my room was a problem. The signal kept going out. I called Engineer who came up and looked at it. He said he would have to replace the TV and be right back. I got a call 30 minutes later by someone else saying my TV was fine and it was the TV signal. I asked how that allows me to watch the game. He said it doesn't. That was all. No apology or anything. I then went to the hotel sports bar to watch the game where the service was terrible. The bartenders were slow and didn't smile. They seemed to take their time. I walked around the bar and found another bartender just standing there not helping anyone but not looking around either. After waving my hands he noticed me and brought me a beer $11.45 plus I left a $2 tip. The internet to the hotel is terrible. I am a network engineer so I know something about networks. The speed was really slow with high latency. I called the front desk Monday night and they said they didn't know what it was. They said they would create a ticket. I then got a call a few minutes ago just before I am about to check out asking if the internet was better. I explained that it was still bad but I was checking out soon. He asked if I paid the extra for the upgraded internet. I said no that for $18 a day resort fee, I expect the internet to allow me to surf the web. It is a nice property but I think all these things could be fixed. This is my first negative hotel review.

 
Wake Forest, North Carolina, United States
October 14

"Really Nice Hotel!"

We enjoyed our stay at the Gaylord Resort at National Harbor. The whole area of National Harbor is nice with plenty of Restaurants & Shopping. Hotel is HUGE. We were there on a pretty slow weekend so it was nice. Atrium Room is a must if possible. Steak House was good but expensive. Sports Pub was terrible.

 
Booking conditions

Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 3:00 PM , Check-out: 11:00 AM

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