of TripAdvisor Travelers recommend this hotel
"Any Reviews of this hotel before January 15th are irrelevant "
Stayed at the Gaylord over the MLK weekend. Driving up to the resort, one is very impressed, a nice little town, clean and empty, with a huge resort at the end of the street, waterside, Ferris wheel, what could go wrong' Unless you want to valet park your car for $40/day, if you want to check in, you need to exit the driveway, make 2 rights, then park in the self parking lot, take a couple of escalators, then finally make your way to the lobby. The convention center is pretty standard, not as finished as some facilities, but it was fine. The convention hall was very convenient to the lobby area, elevators, and the atrium, which was nice. Too bad the selection of food and drink places in the atrium was not very varied. There was a take-out place with snacks and microwaveable food, good enough for a quick bite: bananas, Gatorade, red bull, and fruit cups. No selection of breakfast stuff though except one Danish, and coffee. And the cashiers were verrrry slow. But after a long day, sometimes you just want to go back to your room, order room service, relax in your bed, and watch tv. Well, at the Gaylord, you can do everything except the room service part. Yes, this hotel no longer provides room service. It took me about 1/2 hour, and 3 conversations with the room service person, the front desk, and the concierge, and 3 copies of the snack menu sent up to my room, before I finally realized that this is a hotel that does not serve room service. They will microwave those foods from the take-out place that you ate breakfast and lunch at, and bring it up to your room in a shopping bag, but that's your only option. And it's not like there is a large selection of other restaurants at the hotel, only the Sports Bar, and the steakhouse. Very disappointing. Everything else in the room is fine, it was clean, check in and check out were simple, it was quiet even though we were right near the elevator, the ice machine and soda machine were convenient, and there are lots of TV channels. There was a nice looking indoor pool, gym and a short walk to the water, with a nice walkway along the shore. Our room had a lovely view of the hotel roof, but there's not a lot to look out at night, so no loss there. So overall, this is a nice hotel if you are attending a convention, but I have a sneaking suspicion that the hotel's decision to end room service will be a source of a lot of criticism. Just my opinion.
"Day trip to National Harbor (ICE)"
Visited ICE: Christmas around the World at the Gaylord. wow!! Could not believe how cold it was. 9 Degrees. The sculptures were amazing. Loved the ice sculptures but it was cold...very cold. Wear the thickest coat you have AND the parka given to you onsite b/c it is cold. It is pricey, but a really cool experience. Or should I say COLD experience. As you may have noticed, it was a cold. LOL!!
"Biz Conference & FUN"
a mini version of their other property in Nashville ( Opryland ) and it steps up to the plate. with the inclusive restaurants & bars you really dont have to go anywhere else if you dont want to, the sports bar was very nice as it has seating outside of the main bar area and you sit in the atrium and able to people watch or possibly see someone you know!The bar that is on the top floor is great, outside seating to enjoy the night air, overlooking the harbor , doesnt get much better. Granted I didn't have to pay for the room, I would definitely go back and enjoy a weekend stay, I'd say it would be worth it!
"No class No service "
I have been staying at the Gaylord ever since I can remember and now I will never stay there again! Today my mom and I arrived at the gaylord and we were shunned by the bellmen. We come to D.C. Every month and last time a bellman who will go unnamed was extremely rude. He whistled for our attention and said quote "ladies you get me on this end." Which he was referring to a tip that we weren't going to give him, due to he wasn't the one who was taking them to our room. I have never in my life have been treating so poorly nor have I been in such a patronizing situation. Though this time we found out that due to budget cuts, there is NO LONGER ROOM SERVICE AT ANY GAYLORD HOTEL! When we ordered food from the market place we received it in a Mc Donald's style service except there were no utensils nor did they get the order even close to right. After I had a phone call for about 30 minutes with customer service it was time to leave. Only 2 hours after we arrived, once again I have been coming to the Gaylord hotels for 10 years and I am disappointed and astonished at the lack of service. Please consider that I am not the kind of person to ever hate on the Gaylord and writing this review is something I thought I'd never do. My kids have practically grown up here and I had to cancel our future reservations. I am now going to the Ritz Carlton, I hope they will not disappoint like the Gaylord has.
I was staying at this hotel because of a conference I was attending. The place is huge! I stayed five night and enjoyed my stay at the hotel a great deal. I thought my room was well appointed and had everything that I needed for my stay. The room was clean and the room service was excellent. I also had my clothes dry cleaned and they came back pristine and much more quickly than I had anticipated. The place was super busy but eating at the restaurants, getting coffee and so forth was super easy and I found everyone to be super helpful. It is excellently located to walk to everything you would need and some great bars and restaurants. I would totally recommend anyone to stay here - especially for a conference!
Credit cards accepted by the hotel: Visa - MasterCard - American Express - Diners Club - Japan Credit Bureau (JCB) - Discover
Check-in: 3:00 PM , Check-out: 11:00 AM