Located on the beachfront, in Nueva Andalucía, Gran Hotel Guadalpin Banus enjoys a privileged situation 15 minutes away from the centre of Puerto Banus, 6km from Marbella and a few kilometres from the historical and commercial centre of Marbella.
"Must stay if in Marbella!"
I have stayed in this hotel on business and also personal visits. It is located in an excellent hidden away area facing the ocean. Walking distance to Puerto Banus. Plenty of taxi's available outside the hotel. Rooms are very good, stocked up and very clean. Also the restaurants are good! The massage centre down stairs is a must try. Ask for "Tarifa" - she is an excellent massage therapist (professional).
"Good but not exceptional!"
I was expecting more from a five star hotel. Did not get the same welcoming and service level as at other hotels at the same level in Spain and France. The room I had definately need refurbishment and the reception area was not very impressive. The outside terass looked nice but visiting late in November it was too cold to have lunch outside. The location was perfect just by the sea, with sea view from the balcony and walking distance to Puerto Banus. They should be able to do more with this place. Might go back in the summer to enjoy the closeness to the sea.
"5 day stay."
All staff very friendly and helpful although the waiters seemed to favour those who obviously had mega-dosh!! Room was nice but not 5*. Noticeable thick dust on table base in a newly cleaned room and bath was looking tatty. Meals were nice but no-one explained that we could use the Italian restaurant which would have been more to our taste. One thing I really loved was the Pierre Cardin blanket we had and it's now my ambition to own one! The terrace was fabulous and we spent a lot of time there. All in all a good and enjoyable 5 day stay. Thank you to the staff who all work extremely hard.
"Great service, excellent food wonderful facilities"
We have spent a week at this hotel and we can only say its been one of the best stays. The service from beginning to end in all department we would say was impeccable. We had half board and the breakfast buffet was all you could wish for with a fantastic choice. Dinner at night in the choice of two restaurant was excellent and its has been the best half board meals we have experienced, akin to fine dining. The facilities throughout the hotel were marvellous We will be visiting this hotel again at some time in the future
Short break for my birthday. Lovely hotel with helpful staff in a fantastic beach front location. We booked a junior suite with hot tub which was perfect for a relaxing weekend. 15 minute walk into Puerto Banus mariner and lots of shops, restaurants and bars. The hotel was quiet as out of season which suited us fine but this also meant there wasn't any evening entertainment and the hotel shop and spa was closed. Minor niggles would be the lack of a kettle in the room despite booking a suite and having a small kitchenette and lack of any complimentary tea or coffee in the room. Was also disappointed to have 2 single beds pushed together rather than a double. The room was only made up once over the weekend for us which is disappointing for a 5* hotel but not a deal breaker. Overall it was a lovely hotel in a good location for us and would certainly book the suite with hot tub again.
Credit cards accepted by the hotel: Visa - MasterCard - American Express
Check-in: 4:00 PM , Check-out: 12:00 PM