of TripAdvisor Travelers recommend this hotel
"A first for me"
I've never stayed at Grand Hyatt before. Truly to what some people say, the taste of a pudding is in the eating. After much hesitation and resistance, i finally made it to GH. And i like it eventhough the location is sometimes a nuisances to some, like me!
"Amazing service, great location for shoppers"
Stayed at the hotel for a meeting and I extended for the weekend for some shopping. The room is large and has very comfortable bed. Although it is located near a very busy roundabout, the room was sound proof. The breakfast buffet spread is excellent, with a nice combination of local delicacies and western dishes... both were great but I would really encourage you to try the local dishes. They're really tasty! The hotel is located above a luxury shopping mall, with lots of restaurant choices. Just across the street is another large upscale shopping mall. However, for bargain hunters like me, I really appreciated that the hotel was within walking distance to Thamrin City where you can find locally produced clothes, textile etc at very good prices (I personally find that the prices here are cheaper than the famous Tanah Abang, and the vendors are friendlier too). Highly recommended for anyone heading to Jakarta, and don't mind paying top dollars for a luxurious hotel room.
"Location & Service"
It has been about 4 years since I stayed at this hotel last. Not much has changed and that's a good thing! Service is excellent, from the minute you enter the driveway until you check out. Rooms are all very spacious, sound proofed and with all the amenities one would expect. The location is awesome, both for business guests as well as tourists, one of the best locations to stay in Jakarta. The Japanese restaurant is one of the best in Jakarta, especially the sushi and sashimi are top notch! Unfortunately breakfast in the main cafe is only okay. The quality of the bakery items are not as tasty as those found in other hotels, also the variety is rather limited for such a big hotel. I am always impressed with the Hyatt hotels as they make a genuine effort to find a room if one is checking in early. My only other negative comment is on the blanket on the bed. Unfortunately it feels like the hotel wants to safe money as there is no longer a duvet available but just a very light blanket stuffed in between the sheets. Not sure why the room temperature is programmed at 18 to 20 degrees with such a high blanket only. With a proper duvet I will give this hotel a 5 out of 5 again! In any case, I will be back!
Amazing place, and more importantly, AMAZING people! The food was incredible, the location was fantastic (great district for both commercial and exploratory activities, and our preparations were top quality.
Great hotel in a strategic location. Huge room, nice swimming pool area, nice spa, super friendly staff and efficient reservation and check in process. Thank you Dennis who helped me with the reservation, and Suzanna who provided a quick and friendly check in. Will surely come back!
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 3:00 PM , Check-out: 12:00 PM