of TripAdvisor Travelers recommend this hotel
"Professional with old school charm"
Had an excellent short stay. The staff were more than helpful and assisted promptly with every query we had. Centrally located, the hotel has access to shopping centres etc. Food is awesome. Would highly recommend to business ( and other) travellers.
"Consistently wonderful experience"
From getting out of the taxi on arrival to getting in the taxi on departure, I am and always have been treated as a VIP guest at this hotel. After one or two visits the staff knew me by name, knew my preferences...and even my business guests now prefer that we meet at the JKT Grand Hyatt instead of their own respective offices.
"well a Grand Hyatt next to a mall. heaven is on earth"
The Hotel is truely a Grand Hyatt - very nice decoration the water springs in the Hotel are nicely perfumed (wont Forget the citrus smell) and the staff is just amazingly friendly and helpful... Little bit pricely but worth every Rupie/Euro...
"The Grand Hyatt Jakarta: The best"
The service is exceptional. The food is top quality. The room was clean and serviced twice each day. Fresh fruit, and laundry are most convenient. All items are Excellent. This is a very popular hotel for rooms and special events. At least two weddings each weekend. Attached to a wonderful mall.
Stayed two nights here and the facilities were excellent with more than adequate room size and excellent security. The location is central not that it really matters with the way Jakarta traffic is anyway. Ate a C steakhouse restaurant within the hotel and the meal was sensational in the private room with superb service.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 3:00 PM , Check-out: 12:00 PM