of TripAdvisor Travelers recommend this hotel
"It is always good to stay in Grand HYATT Jakarta, , the best business hotel in Indonesia ."
Excellent for business travel, convenient to go conference or shopping . Excellent club lounge. The service level is high, and staff are friendly. Comparing to nearby 5 star hotel, it facilitates are older, need some continuous renovation.
"My fav in jakarta"
While Jakarta is my home, every now and then I always go back to this hotel. Yes it is a bit old but still luxurious. Things I like: 1. Pool; it reminds me very much of Bali, my fav destination for holiday 2. Room is large enough. Tips: always ask for pool view! 717, 719, 817 or 819! 3. Very convenient location either for work or for leisure. Morning I went to pool for some swimming and then took out my laptop to work there (wifi is good!). In late afternoon I like to stroll to some cafe in adjacent mall. 4. Staff are happy to help. Recently when I was having breakfast, the manager (mr. Mayko) asked for feedback. I told him I usually have some beef bacon. To my surprise the next day he recognised me when I walked in and said he have prepared some bacon in the kichen for me. Really nice personal touch there mr. Mayko. Things to be improved' Well if they could add variety of food. I'm thinking Ritz or Marriott in Mega Kuningan...
"Very Average, disappointed given the cost"
First time staying at the Hyatt in Jakarta away from my regular choice of hotels given advice of my company. Relative to the Mandarin Oriental, Shangri La and Ritz Carlton that I usually stay at, despite costing the most, the Hyatt pales in comparison. Here is how I rank the hotel relative to the ones I've stayed at so far Room 1. MO 2. Ritz 3. Hyatt - Room shows age, poor quality amenities, though better kept than the Shangri La 4. Shangri la Breakfast 1. Shangri La 2. MO 3. Ritz 4. Hyatt - The worst buffet breakfast. Poor selection of quality offerings, mostly local deep friend dishes available. Location however is excellent. While I'd rather not stay here again, it is unfortunate that I will most likely have to due to the company's current security policy.
"A classic Jakarta's luxury "
Writing this review while sitting in the olympus just enjoying complimentary coffee instead of working out. My expectation of staying in this hotel still reminds me the classic of jakarta with sign of aging. Not the furniture, but the ambience i get here. Now, let us talk about room. The king size bed room, with tanah abang view instead of bundaran HI. The only issue with the room is the old tv. Yes the tv is flat, but it was produced long time ago. Bed is comfy, and the room is spacious. The bathroom is inviting with separate walk in closet. The bath tub is standard and the shower is standard too, not a wow factor. The amenities is fine, and yes, you can kindly ask the staffs here for "to keep" and "to borrow" stuffs if you forget to bring. Now let me talk about check in. The front office staff was not that friendly but not lousy either. Just a flat greeting, well ok, but not a huge issue. Now let us talk about the dinner buffet at grand cafe. Last night snow crab was served, OW YEAH. But the other highligjt was the fried wonton in the asian section i guess and the VANILLA ICE CREAM. What i am really impressed is the complimentary access to club olympus. What a nice and spacious health club. Planning on becoming a member of this gym.
"Excellent hotel with great service"
Been to many 5 stars hotel but none has ever come close to Grand Hyatt in terms of service. The moment I walked in to the hotel was greeted and escorted to check in at the 22nd floor. (booked a club floor room) Checking in was a breeze. The friendly concierge escorted me to my room and explain the where the plugs and facilities are. Went to club Lounge for drinks and snacks. Waitresses were very friendly and even brought the drinks to my table without me ordering. They are very tentative to your needs. Great service. Room is clean and nice.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 3:00 PM , Check-out: 12:00 PM