HOTEL BRISTOL, A LUXURY COLLECTION HOTEL, WARSAW

"Very good"

The location of the hotel is ideal if you want to be close to the old city or parts of the city centre. Beautifully appointed rooms with stylish furniture; bed and sheets very comfortable. The rooms overlooking the inner courtyard are very quiet. Personnel extremely helpful and friendly everywhere, breakfast buffet outstanding. One small issue was that on the 6th floor, where my room was, it is apparently not possible to switch off the base ventilation even if you switch off the aircon, and I found it a bit noisy. Reception promplty offered to move me to another floor, but that was not necessary in the end, as the noise was bearable for sleeping with earplugs and a closed bedroom door.

"Excellent hotel in prime location"

This is a superb hotel situated in the old town of Warsaw, the rooms are nice and spacious with a lovely classic decor. The hotel was kept extremely clean during our entire stay and the staff were very receptive. I would absolutely recommend this hotel and wouldn't think twice about staying here again if I went back to Warsaw. One criticism is the lack of free wifi in the rooms.

"excellent experience"

The hotel building itself is a tourist attraction. Located at the central Warsaw, it is decorated luxuriously both inside and outside. I arrived at 11 am and the room was already ready. The dinner was of high quality and so was the breakfast. The bed and the pillows were really comfortable and the room was spacious. There is a swimming pool at the basement floor though very small. The concierge helped me book a train ticket which was complex for a non-Polish. Though it was a short stay, I would say it was of the top quality and I will recommend it to all.

"Grand old hotel beautifully restored - shame about the nickel and diming"

This beautiful hotel is both historic and luxuriously restored. Rooms are large and elegantly decorated. Bathrooms are also relatively large with modern fittings except for the shower nozzle which is outdated and not very functional. Hot water supply was also slow on the higher floors. The public areas are similarly spacious with a super high-ceilinged bar reminiscent of the King David Hotel in Jerusalem. Sunday Brunch selection is exceptionally impressive, even if the price (and that for breakfast as well) is definitely on the high side. Similarly prices in the bar are very expensive, especially for Poland. It was annoying to find on asking for the bar bill that my guest who had simply ordered 'a glass of wine' was given the most expensive wine on the list - without being told. Similarly reception policy seems to be one of grabbing as much in the form of 'non-refundable pre-payment' (as well as blocking a largish sum for extras) soon as possible, and always at the highest rate. The concierge was highly personable and efficient and offered to buy a train ticket for me (tickets are not yet available on-line in Poland) but failed to mention that there would be a 60 zloty taxi charge for the service. As a one-way taxi fare is 20 zloty, this nickel and diming was very irritating. To be fair, senior staff were very eager to smooth over such complaints and problems when brought to their attention. The cost of 60 zloty per 24 hours for internet use in the rooms is totally indefensible.

"great staff, perfect location, but..."

For me Bristol hotel is an institution - a place must visit on the list. I was therefore very excited to be able to stay there three nights in the mid-January this year. The room I got was very spacious, well appointed and clean. It is truly luxury collection hotel - from towels, to bed linen, from spa to very professional and helpful staff. I asked for a toothbrush - it was delivered in less than two minutes. Very efficient, very good. But - well, frankly, there are couple of "but" because of which I decided to rank it very good only. First is noise - the room I stayed in had a door into another adjoining room, and unfortunately my neighbor had almost an hour loud business conversation. At 11 p.m., and I could hear almost all of it. I guess he heard me watching TV too. Noise was coming from the street too, and a building site that is just in front of the hotel. Second is bed - it was way too soft for me. I must admit that the staff has offered to give me some additional layer, but I doubted that it would help. I am sure there are travelers who like soft beds, but unfortunately I am not among them. Third is lack of water kettle - fortunately, I have inquired about it and it appeared that guests can request it. It was delivered, of course, in no time. Overall - the hotel is great, rooms and spa, and food too. Staff is excellent, location cannot be better in Warsaw. But if you know that sleeping on very soft bed would make your night a nightmare, don't stay there. I will most probably not.