12, 4th St, 94103, San Francisco, United States - South of Market
Average rating of the Hotel

1429 reviews



Hotel Palomar San Francisco - a Kimpton Hotel is located in central San Francisco, close to Westfield San Francisco Center Shopping Mall, Union Square, and San Francisco Museum of Modern Art. Nearby points of interest also include TransAmerica Pyramid and Asian Art Museum of San Francisco.

Hotel Features:

Hotel Palomar San Francisco - a Kimpton Hotel features a restaurant and a bar/lounge. Room service is available during limited hours. Recreational amenities include a fitness facility. This 4-star property offers small meeting rooms, a technology helpdesk, and limo/town car service. Complimentary wireless Internet access is available in public areas. This San Francisco property has event space consisting of banquet facilities and conference/meeting rooms. Business services, concierge services, and tour assistance are available. Guest parking is available for a surcharge. Additional property amenities include valet parking, multilingual staff, and express check-in. This is a smoke-free property.


There are 195 guestrooms at Hotel Palomar San Francisco - a Kimpton Hotel. Beds come with premium bedding. Bathrooms feature shower/tub combinations, phones, makeup/shaving mirrors, and designer toiletries. Wired high-speed and wireless Internet access is complimentary. In addition to desks and complimentary newspapers, guestrooms offer multi-line phones with voice mail. Televisions have video-game consoles and pay movies. Air-conditioned rooms also include CD players, minibars, blackout drapes/curtains, and irons/ironing boards. A turndown service is available nightly, housekeeping is offered daily, and guests may request wake-up calls. Cribs (infant beds) and rollaway beds are available on request. Guestrooms are all non-smoking.

  • General services
  • Valet parking
  • Complimentary tea & coffee
  • Laundry facilities
  • Doctor on call
  • Reception
  • Concierge
  • Luggage storage
  • Limousine service
  • Multilingual staff
  • Free WIFI Internet
  • Daily newspaper
  • Room adapted to disabled people
  • General amenities
  • Disabled access
  • Private parking
  • Air conditioning
  • Elevator
  • Wellness facilities
  • Spa
  • Yoga studio
  • Fitness centre
  • Dining
  • Bar
  • Breakfast
  • Business facilities
  • Conference facilities
  • Business centre
  • Leisure amenities
  • Bike rental
  • Golf course
  • Children's playground
Average rating of the Hotel

of TripAdvisor Travelers recommend this hotel

This average is based on 1429 reviews
Sleep quality
Charlotte, North Carolina
December 14

"Fantastic stay combining business and pleasure"

I am a devoted Kimpton fan, especially of the Palomar brand. While my stay started of on a rocky note, upon tweeting my concerns, management was all over the problems and resolved them. In very generous and satisfying ways. And this is why I love Kimpton. I like communicating with social media and they get it. We reserved a corner room and loved it for our four night stay. We love street noise and we got it here at Market and 4th. I like to stay in a well located hotel so that I don't have to travel much during my stay. This hotel fit the bill perfectly. I got to my conference hotel in Union Square easily, despite encountering the "storm of the decade" and power outages across the street. Easy to get to The Ferry Terminal and Blue Bottle. We even took BART to and from the airport because it was so darn convenient, with a stop right out front. While I love street noise, I DON'T like rowdy crowds in the hallways. Unfortunately, we were placed on the 5th floor, just down the hall from the very popular (and awesome) bar. I was NOT happy. Kimpton should have known better. We got moved the next day and Chris and his team made me happy again. Ask to stay on a floor other than 5 unless you want to easily stumble to your room with no elevator help after a fun time at The Dirty Habit. While there, I unexpectedly saw friends and colleagues from my hometown, which I thought was crazy. Goes to show you that Kimpton is popular with hip business travelers. Great bed, awesome yoga mat, great work desk, luxurious curtains and shades. I am very happy. Will stay loyal to the brand and return, I hope, one day.

Chico, CA
December 14

"Probably should of spoke with the Manager!"

We chose the hotel for a three night stay in San Diego because we like the Kimpton name and its location was perfect. We arrived early and perhaps that is why we were not able to get our requested upgrade but we were happy with our ability to get to a room so... The front desk service was very friendly and offered a wonderful breakfast spot. Kimpton always seems to be strong in that area. The hotel has a perfect location in the Gas Lamp district with every restaurant you could ask for within walking distance. Libations are abundant as well. It's a trendy hotel space with a nice little restaurant on the ground floor. Now our was rather small located on the 5th floor directly over the pool. Since it was raining the first night we did not notice any noise [that night]. When we got into bed the first thing noticed was that the bottom sheet was a foot too short. It did not cover the icky mattress cover at the bottom of the bed from our shins down! I was exhausted and dealt with it...leaving the covers pulled all the way back that next morning I expected the housekeeper to fix it...that did not happen. I should of contacted the manager but was exhausted each night and didn't. The fan in our bathroom did not work and our TV remote had a mind of its own. It only worked some of the time. Small things but they do add up. The water pressure was very low in the shower and the water never heated up. Nothing like taking a cold shower on a cool morning! The weather was very rainy the first night so we did not hear much from the pool one floor down directly out our window but the following night it was extremely loud from the bar area and the bar next door. I mean can't sleep kind of loud! The third night at around 3am it seems a couple of drunk buddies had made their way to the pool and they were screaming at the top of their lungs. One even jumping into the pool. This was very inconvenient to one's sleep!! I wanted to like the hotel more since everyone was so nice, the wine hour was fun and friendly and its location so central but...a few things need working on!

Boston, Massachusetts
December 14

"Disappointing stay for a Kimpton"

We were pretty happy to try another Kimpton Hotel on our most recent visit to San Francisco. Our favorite hotels that we have stayed at are generally trendy, little boutique hotels,and Kimpton does that well. We've previously stayed at Hotel Monaco, but we thought we'd give another Kimpton a try. The location is very central--perhaps a little too central. The street it overlooks is pretty busy and if you wander down it far enough, get into some "less than nice" areas. The lobby is pretty small, and didn't feel that inviting. Kind of looks like what it is--an old hotel which was renovated into a boutique hotel. Our room was on the same floor as the bar (which is not the lobby floor) and all the way in the corner right next to a service stairwell, and kitchen and banquet equipment was stored right outside. The room itself was not huge, but clean, and nicely styled in the Kimpton way. The bathroom was pretty small--like "toilet touching the tub" small, and you could again see the touches of a re-model from a prior hotel. We asked for a fish, because we never had before. Our fish was delivered, but we were told that the tank was broken and could not be plugged in, "but our fish would be okay for a couple of days." Internet is free if you are a kimpton member and is pretty fast. Our stay was "fine" until we returned to our room one day after being out the whole day and our room smelled terribly of pot. Like really, really bad. Windows in the room could not be opened, so we don't know why it smelled that way--the service stairwell' Coming through the vents' No idea. I was pregnant, so I really didn't want to stay in that room. We went down to the front desk to tell them, and they offered to have it cleaned but it would take a few hours or they could move us to another room. Since we had a wedding to get ready for, we opted to switch rooms. This one didn't smell like pot, but was otherwise pretty similar to the first room. I would give the staff props because after this whole issue, I asked if they could loan me a "salon hairdryer" as is on their list, they had run out, BUT, they went out and got me one (from Walgreens, I think, but it was better than nothing). I would otherwise note that although the bar area is pretty cool, but when we went to go to the bar (cool name "Dirty Habit") before the wedding for a drink, we were told we couldn't sit in the outdoor space because it was reserved, and when we went for a late drink (not that late, like 11:15 PM) we were told that the bar was closed...Overall, I think this was the most disappointing Kimpton we've stayed at. We'll probably try a new hotel next time in SF.

Brooklyn, New York
December 14

"One Night Stay"

I have stayed at this hotel several times and find the very location convenient and the rooms comfortable and generally reliable. This last visit leaves me to believe that the services and decor should be updated. My room, although a non- smoking room, smelled of long term cigarette smoking. Two lights in the bathroom appeared to be burnt out, the carpet in entry to bath was coming undone. For one night I can deal with this- but the prices in SF are steep and I will reconsider where I stay the next time I am in town. The staff is always kind and welcoming- this seems to be a maintenance issue.

Belmont, CA
December 14

"Great location, Warm and Friendly"

This feels like a boutique hotel though it's a bit bigger than one. It's warm and stylish without being fussy. The staff was wonderful and friendly and helpful when I needed a cab or to borrow an umbrella. I love the location! Just a few steps from BART, and easily accessible from SOMA, the Financial District, Union Square or the Embarcadero. I much prefer this location to hotels in Union Square. The room wasn't huge, but completely fine for me. I'm a fan of Kimpton Hotels, because they do a good job of taking on the flavor of the city you're visiting while maintaining a level of consistency in your travel expectations. I peeked at the restaurant, but didn't have a chance to partake. It looked really lovely, but with the whole of San Francisco outside your door, it has steep competition!

Booking conditions

Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 3:00 PM , Check-out: 12:00 PM

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