Hotel Palomar San Francisco - a Kimpton Hotel is located in central San Francisco, close to Westfield San Francisco Center Shopping Mall, Union Square, and San Francisco Museum of Modern Art. Nearby points of interest also include TransAmerica Pyramid and Asian Art Museum of San Francisco.
Hotel Palomar San Francisco - a Kimpton Hotel features a restaurant and a bar/lounge. Room service is available during limited hours. Recreational amenities include a fitness facility. This 4-star property offers small meeting rooms, a technology helpdesk, and limo/town car service. Complimentary wireless Internet access is available in public areas. This San Francisco property has event space consisting of banquet facilities and conference/meeting rooms. Business services, concierge services, and tour assistance are available. Guest parking is available for a surcharge. Additional property amenities include valet parking, multilingual staff, and express check-in. This is a smoke-free property.
There are 195 guestrooms at Hotel Palomar San Francisco - a Kimpton Hotel. Beds come with premium bedding. Bathrooms feature shower/tub combinations, phones, makeup/shaving mirrors, and designer toiletries. Wired high-speed and wireless Internet access is complimentary. In addition to desks and complimentary newspapers, guestrooms offer multi-line phones with voice mail. Televisions have video-game consoles and pay movies. Air-conditioned rooms also include CD players, minibars, blackout drapes/curtains, and irons/ironing boards. A turndown service is available nightly, housekeeping is offered daily, and guests may request wake-up calls. Cribs (infant beds) and rollaway beds are available on request. Guestrooms are all non-smoking.
of TripAdvisor Travelers recommend this hotel
"8:30 am WAKE UP from Housekeeping on a Sunday morning"
Stayed here with the intent on sleeping in on Sunday morning during a visit to downtown San Francisco. It is now 9:03 am and I was woken up by housekeeping twice. I can now hear them knocking on all the doors around my room. Absolutely ridiculous! This is a terrible policy. Won't stay here again.
"Excellent stay, thanks to Britney particularly"
Stayed 9th - 13th September 15. After a long flight and some hassle before arriving at the Hotel Zelos (Palomino when we booked), the experience we received from Britney on checking in was nothing short of amazing. We immediately felt lifted by her concern and assistance. She recommended a room on the 9th floor which was spacious and very quiet. She made a point of speaking to us the next day to check as we walked past reception and I thought that other staff there were also friendly/helpful. Beds were lovely and comfortable and bathroom area was spotless. Lovely hot shower at a good pressure was great when getting back to the room considering the hot sunny weather than San Francisco was experiencing whilst we were there. Great that excellent free wi-fi worked without any hassle as well. Added bonus was that the safe box was large enough to store a laptop when we went out in the evening. Hotel is situated centrally - very close to Union Square and Westfield Shopping Mall. Stop for streetcar/bus is no more than a couple of minutes walk and easy to use transport to get down to Wharf/Piers. Also about 5 minutes walk to cable car as well. Complementary coffee in the reception area in the morning was a bonus. I would have rated a 5 based on Britney's service to us and the room. However a slightly disappointing experience in the "Dirty Habit" on the evening of 9th September caused me to drop the rating. We told the hostess that we wanted to eat as well as have a drink on our first night and were shown to a table and given menus. When I went to speak to the barstaff, she said that she was the only one working that night and we would have to sit at the bar if we wanted to eat. There were no empty seats at the bar which I pointed out, to which she replied that the hostess would only seat us where we could have food. I pointed out that we had been seated by the hostess after stating we wanted to eat, to which the bar person shrugged her shoulders and said food was only being served at the bar that night. I was too tired to wait around so we left. Shame that the bar staff do not strive for delivering the same level of customer service excellence that Britney did. Despite that niggle, I would still stay at this hotel again.if I were fortunate enough to return to San Francisco
"Good Location, Good stay"
Chose this Hotel as it is only 5 minutes walk from Powell St BART station as we did not want to drive into San Francisco before our 'road trip' This prove a success and it is also so well located in the busy shopping district, near cable car terminus and all transport. Hotel lobby is small and we never found the Bar!!. limited amenities but the rooms were good with everything required. Staff at reception were friendly.
"Location, Staff and Chilaquiles Top the Experience"
Hotel Zelos is located in the heart of the city, close to fine dining, trendy spots and great shopping. We stayed in a delux suite and were greeted with a lovely complimentary floral arrangement, cocktail vouchers and a bottle of Pinot noir. The staff, especially Matt, were enormously helpful and pleasant. The room was quiet and spacious, the sheets soft and the bed very comfy. I had an exceptional breakfast dish at the Dirty Habit (5th floor of the hotel) called Chilaquiles that I highly recommend. The only reason I did not rate this hotel a 5 was because the room appointments were average and there was no view. Neither of these impacted my stay nor was I disappointed. I just appreciate beautiful or super cool decor and a room with a view.
"Pleasant stay, special thanks to Richie the bellman"
Overall, a great stay. The staff, in general, is very friendly and helpful. From the kind housekeeping staff to the front desk, to in-room dining. Nice facility. Special thanks to Richie, one of the bellman. He really goes above and beyond to ensure guests are happy and have what they need. I had a last minute request for a ride to the airport and Richie saved the day, quickly locating a car and didn't for a second make me feel bad for failing to plan ahead. I'd definitely stay here again.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 3:00 PM , Check-out: 12:00 PM