of TripAdvisor Travelers recommend this hotel
The location, Dupont Circle, was terrific! We loved it- Our room was very spacious and the bed was extremely comfortable and we are quite picky when it comes to mattresses! We walked around and found nice coffee shops and a great bead shop nearby. We felt safe and met a few very helpful people ~ really nice and friendly. I never went to the pool so I can't report on that- the front desk was helpful and the doormen, one in particular, was so, so friendly and nice! (I wish I could remember his name!) Anyway, I would definitely return to this hotel, The decor was fun, the lighting in the bathroom was surprisingly good, and even though the colors and decoration choices weren't exactly my taste, it was wonderful and fun~ and cheerful and different. We loved our experience there.
"Home away from home - Great location; beautiful hotel; great service"
The Palomar is my favorite hotel in Washington, DC. It is located right by Dupont Circle (5 minute walk to the Metro). The Phillips Collection is right around the corner. The hotel is beautiful and modern. The service is incredible. Rick and his team at the front desk were so warm and welcoming. The doormen are helpful with everything from bags to directions. The housekeepers keep everything incredibly neat and clean. The room was spacious and comfortable with all the amenities I love at the Kimpton Hotels. Thank you for an amazing stay.
"An incredible property!"
From the door attendants to front desk, I felt as if I were the only guest they had - I was very impressed with the friendly and professional personnel. Had a wonderful time at the wine hour and nice dinner in Urbana. Thank you Kimpton!
"Modern design with the touch of excellent service"
Stayed here for three nights, attending a conference at the hotel. The staff were extremely helpful and friendly in this modern design appointed hotel. Check out the Q*bert friendly carpet in the hallway in the meeting space area:) The hotel sits conveniently close to the embassies in the neighborhood, the rock creek trail for running, the DuPont Metro stop is just a few blocks away. There are also some tasty quick, cheap bites nearby (cheap Chinese in the basement level (New Dynasty) take out place, and pizza (Pizzeria Paridiso-no AMX cards) just up the street.
"Customer Service that exceeded expectations"
My wife and I stayed at the Palomar for 3 nights. We really enjoy the vibe at Kimpton hotels but what made this stay so memorable was an experience that set the bar quite high for service excellence. I had requested a fan in our room. Not a big deal - just find the sound relaxing. Max, the manager on duty, said that would be no problem. By early evening there was no fan so I stopped by the front desk. Max told us that all fans were in use but that he would go out and buy one at the local CVS. I said that really was not necessary. At 11:00 Max stopped by our room to inform us that he never had the chance to buy the fan but hoped that free breakfasts would make up for the inconvenience. He promised to take care of the situation by the next day and sure enough a brand new fan arrived in our room the next afternoon. IMHO, just the fact that he was willing to go so far out of his way to satisfy the request of a guest speaks volumes about Max's commitment to service excellence. I stopped by the front desk again to tell Max how impressed I was. Standing there, I could not help overhearing another guest telling a member of the hotel's staff how grateful they were for the staff's efforts to successfully recover a lost item left on an airplane at Dulles. Both of these encounters suggest that Kimpton is hiring for attitude - I love it!
Credit cards accepted by the hotel: Visa - MasterCard - American Express - Diners Club - Japan Credit Bureau (JCB) - Discover
Check-in: 3:00 PM , Check-out: 12:00 PM