of TripAdvisor Travelers recommend this hotel
"Hotel Pulitzer review"
Hotel Pulitzer is an absolutely charming hotel in a fantastic location. The entire staff was wonderful and could not have been more accommodating. The hotel is very well run. I would highly recommend staying here!
"Unfortunately, not a good experience. :-( I was so looking forward to staying here."
My family and I stayed at the Hotel Pulitzer Amsterdam for 2 nights. First of all, the hotel is beautiful! It's also in a great location in Amsterdam. Unfortunately we did not have a good experience staying here. I've stayed at other Preferred Hotel & Resorts locations and loved it. Although the workers were polite, the service was TERRIBLE! They were messing up on EVERYTHING. I've never had this many bad experiences with one hotel. My stay here added stress to my Amsterdam stay. I'm still so surprised being that they have such good reviews. I don't know why we had such bad luck with them. Here are a few examples. -When we arrived at the hotel at 1PM, they said our rooms would be ready in about an hour. To make a long story short, the rooms became available at 5PM. My disabled father had to sit in the lobby waiting. -The service during breakfast was terrible. We had to repeatedly ask for things and our food ordered from the menu took 45 minutes to arrive. At that point we were already trying to cancel since we were full from the breakfast buffet. We ended up leaving the table with 5 untouched meals that were just delivered as we were leaving. -We tried calling the concierge for dinner recommendations. The operator replied "The concierge is busy." She made no attempt to assist us any further. - The hotel called a taxi to take us to the airport. The taxi ended up being very shady and attempted to rip us off. - The hotel tried to charge us for a bar tab when checking out. We never went to the bar. -After leaving the hotel, we found out that the hotel gives a free canal boat ride. We wish the staff at the hotel informed us about this. Unfortunately they didn't. After my experience staying here, I would not stay here again. I was so looking forward to staying here.
Our stay at the Pulitzer AMS, was comfortable and relaxing. We took the canal tour in their 100 yr. old boat, most enjoyable. The restaurant and courtyard bar was terrific, service was outstanding. The front desk and concierge were most helpful in selecting dinner restaurant and walking tour. Our room was a loft view over the canal. Highly recommend this warm hotel to experience excellent Dutch hospitality.
"Amazing hotel "
From the moment we stepped into the hotel the staff couldn't be any more helpful. From the grand art on the walls leading us to our room to the piano hanging above the entrance there is always something new to see. The rooms were extremely well maintained, we had a canal facing room where the quaint boat is moored. We highly recommend the boat trip it was fantastic.
"Art Collector's Suite for a 40th"
We stayed in the Art Collector's Suite for a 40th weekend. The staff were so friendly and the concierge found us a last minute supper on the Chef's Table at an incredible restaurant/ bar. It was so special and made our night. We loved the street entrance to the hotel. Room service was quick and delicious; the barman was very knowledgeable and made delicious cocktails. I would definitely recommend this hotel and we will be back.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 3:00 PM , Check-out: 3:00 PM