HOTEL PULITZER, A LUXURY COLLECTION HOTEL

315-331, Prinsengracht, 1016 GZ, Amsterdam, Netherlands - Jordaan
Average rating of the Hotel

1869 reviews

Description

Location:

Near the airport, Hotel Pulitzer, a Luxury Collection Hotel is located in Amsterdam's Canal Loop neighborhood and close to Westerkerk, Royal Palace, and Openbare Bibliotheek Amsterdam. Nearby points of interest also include Anne Frank House and Amsterdam Historical Museum.

Hotel Features:

Dining options at Hotel Pulitzer, a Luxury Collection Hotel include a restaurant and a bar/lounge. Room service is available 24 hours a day. This 5-star property has a business center and offers small meeting rooms, limo/town car service, and business services. High-speed Internet access is available in public areas. This Amsterdam property has event space consisting of banquet facilities, conference/meeting rooms, a ballroom, and exhibit space. ;Wedding services and translation services are available. Additional property amenities include a marina, a coffee shop/café, and valet parking. This is a smoke-free property.

Guestrooms:

There are 230 guestrooms at Hotel Pulitzer, a Luxury Collection Hotel. Refrigerators and minibars are offered. Bathrooms feature handheld showerheads. They also offer bathrobes, slippers, and complimentary toiletries. Guestrooms offer desks and in-room safes. Televisions have premium cable channels, pay movies, and VCRs. Rooms also include blackout drapes/curtains, electronic check-out, electronic/magnetic keys, and trouser presses. Guests may request irons/ironing boards, hypo-allergenic bedding, and wake-up calls. A nightly turndown service and housekeeping are available. Cribs (infant beds) and rollaway beds are available on request. Guestrooms are all non-smoking.

  • General services
  • Wedding planner
  • Valet parking
  • Complimentary tea & coffee
  • Laundry facilities
  • Currency exchange
  • Interpreting
  • Doctor on call
  • Butler
  • Reception
  • Concierge
  • Luggage storage
  • Babysitting
  • Limousine service
  • Car hire
  • Wi-Fi
  • Multilingual staff
  • Daily newspaper
  • Room adapted to disabled people
  • Express Check-in / Check-out
  • General amenities
  • Private parking
  • Air conditioning
  • Safety deposit box
  • Elevator
  • Disabled access
  • Wellness facilities
  • Yoga studio
  • Fitness centre
  • Dining
  • Bar
  • Restaurant
  • Breakfast
  • Business facilities
  • Conference facilities
  • Business centre
  • Leisure amenities
  • Bike rental
  • Roof terrace
  • Golf course
  • Tennis court
  • Garden
  • Children's playground
  • Terrace
  • Boat rental
  • Room service
  • 100% non-smoking
  • Room service
Average rating of the Hotel
81%

of TripAdvisor Travelers recommend this hotel


This average is based on 1869 reviews
Sleep quality
Value
Service
Rooms
Cleanliness
Location
New Port Richey, Florida
October 14

"Unique property in an incredible part of Amsterdam!"

As a Starwood Platinum member, we stayed five (5) nights using Starpoints in mid July 2014. We made our reservation about eleven (11) months in advance of our arrival and we communicated extensively with the management team in order to ensure that the end of our European vacation would be incredible. The Hotel Pulitzer did not disappoint. The property itself consists of twenty-five (25) canal houses between two (2) canals in an incredible part of Amsterdam, only minutes from the Anne Frank House and in walking distance of everything that the city has to offer. This design made the property so unique and memorable. In particular, I would like to commend Duncan Goedhart, Front Office Manager (whom recently had a new baby ... congratulations!) as well as Radia Azzagari, Reservations Department, both of whom ensured that we were given a complimentary upgrade to one of the largest suites for the duration of our five (5) night stay. In addition, we were provided a complimentary bottle of red wine upon our check in as well as a small fruit plate, both of which were unexpected but greatly appreciated. They also provided small gifts for our two (2) young daughters, which was a very nice touch. Our suite had two (2) large rooms, a faux fireplace and included two (2) full bathrooms, overlooking the tranquil courtyard garden. The bath products were plentiful and top notch, Bvlgari 'au thé vert' Shampoo, Conditioner, Lotion and soaps. The beds were very comfortable and the air conditioning worked very well during extraordinarily warm weather during our stay. We had plenty of room to spread out in this particular suite, for which we again thank Mr. Goedhart and Ms. Azzagari. Each evening we had a turn down service, which included several Dutch chocolates in a small boxes that are a replica of the Hotel Pulitzer. In addition, each day during the regular housekeeping service, we were provided several bottles of still water and several packages of stroopwafels, which is a Dutch specialty. As our Platinum amenity we chose the breakfast buffet, which was simply incredible. It consisted of made to order items such as omlettes, waffles, Dutch pancakes or French Toast as well as an extensive assortment of fresh breads, Dutch cheeses, yogurts, fresh fruit and various other breakfast foods, including various cold cuts, ham, sausage, bacon, potatoes, mushrooms, tomatoes among other things. The buffet had a varied selection of juices, still water and sparkling water as well as free-flowing Prosecco. We also had several cocktails at the bar, all of which were originally crafted and excellent tasting. Our experience at the Hotel Pulitzer is unequal and we wholeheartedly recommend this property to anyone whom really wants a unique and memorable experience in Amsterdam.

 
Cork, Ireland
October 14

"Nice hotel in a great location!"

My husband and I stayed here on our honeymoon. It was not that easy to get to from the airport and a cab was very expensive (60euro from what I was told by hotel staff!). We took public transport. There is usually a train from the airport that goes direct to centraal station in Amsterdam, but the train was out of service the day we arrived so we had to take a shuttle to a different train station, get on the train, go to centraal and then take a tram from centraal to the hotel. The way back to the airport at the end of our trip was much quicker. We took a cab to centraal (about 10euro from the hotel) and then the centraal train straight to the airport. Once we actually arrived in the hotel after our adventure through public transport, the staff were extremely helpful, friendly, and informative. We got to check in early which was a really nice and unexpected touch! The hotel is located only 2 blocks from the Anne Frank House and a block from the 9 shopping streets. The only thing better than the location of this hotel is the beds in the hotel. It was the most comfortable bed I have ever slept on. The location was superb and the rooms were nice, but not very modern. I was happy with them but my husband prefers modern rooms so I think he was a bit disappointed in the cost of the hotel for the room we got. We had a nice garden view from our room. Overall it was lovely experience and the location was outstanding but I'm not sure we would stay here again. It was VERY pricey and we didn't spend that much time in our room since we were out exploring. Would be nice for people who like to lounge around the hotel, but that is not us!

 
Brooklyn, New York
October 14

"Great hotel"

Really liked this hotel. Location is great, breakfast was amazing and staff was very nice and helpful. Apple pie and espresso at the lobby coffee bar was great too. Only downsides is that it is set up in a weird way and it's a bit of a maze. Also, we paid the first night with one CC and the rest of the nights on a company card -after the first night they slipped a bill under the door and banged agressively telling us to open and asked when are we leaving. In any case they apologized and gave us some chocolate - nice, but sleep was better. Bottom line, great hotel.

 
Miami Beach, Florida
October 14

"Wonderful hotel in the heart of Amsterdam"

We embarked on a 5 night stay, and had an absolutely wonderful time. The hotel is comprised of 25 old canal houses that have been totally restored. (featured in Ocean's 12 Movie) - Every room is a little different, but absolutely charming and quaint, each room shows you what year the house was originally built, several hundred years ago. The beds are AMAZING like a cloud. - I remember another woman on TA saying she wanted to stay in several of the rooms during her stay and I figured I would ask the same thing for our trip. The front desk was very helpful in doing so, and they were on top of our requests more than we were! We actually forgot about moving but the hotel did not. We even stayed in a room directly on the canal! Really above and beyond considering the hotel was busy at that time. As a platinum SPG member you receive a full breakfast every morning in their signature restaurant. Can I just say it was absolutely fabulous and a wonderful perk of being loyal to Starwood. Otherwise the champagne breakfast buffet is around 32 Euro's and still totally worth it at least 1 time during your stay. Everyone in the hotel was very accommodating, the concierge booked our tours and the location couldn't be better. Only 2 blocks away from Anne Frank's house. -So many great things about this place and such an authentic way to stay in Amsterdam. I can't wait to come back and stay at the Pulitzer again in one of Europe's most exciting cities!

 
Jeddah, Saudi Arabia
October 14

"Great staff but fails to deliver the service..."

My wife and I recently stayed at the Pulitzer Hotel on a combined business/pleasure trip to Amsterdam. We had our own room and an additional room for our child plus several rooms for business guests. Unfortunately 2 of our guests were not able to obtain their visa's in time and therefore had to cancel their visit. I had booked the rooms as pre-paid and contacted Pulitzer to check if I could cancel the rooms. This was declined as it was a pre-paid rate. I have no issue with the decision from Pulitzer as this was the policy but from a business perspective I would have (if I were them) have offered me to pay the first night and then they could have booked it again and that way received double payment for the same room for the first night, anyway I accept their decision. On a positive note we received an upgrade to a canal view room on check-in, probably because we are SPG Platinum members, but highly appreciated! It did however take Pulitzer most of the afternoon to get the other rooms ready, not sure why as check-in time is 14.00, but I did not raise an issue about it. I did however ask for a room next to ours for our child (baby boy), but got one in the other end of the hotel. When I finally got the room and called for a baby cot to be delivered I ended up waiting more than an hour in the room and had to call several times to follow up, resulting in having to postpone a business meeting. We are using a wifi based baby monitor but the internet in the room did not work. The friendly Pulitzer staff tried desperately to solve the issue but did not succeed. A 5* hotel with a close 400 EUR price tag per room and internet not working in the room'..''' This resulted in my wife and I having to cancel our dinner in the hotel's restaurant that night and my wife instead had to spend the night in the room, not being able to watch TV, to wake up the baby and unable to work or browse as the internet was not working'. but at least she was very fresh in the morning. On the positive, the hotel did give us another room right next to ours the day after. Overall on the rooms, I must say that based on a 400 EUR price tag they are rather small and some of them very dark. The room we had, facing the canal and up under the beams was cozy, not big but certainly functional. Another positive is the excellent breakfast buffet which offers something for everybody and once again, very friendly staff. Half way through the stay I got a notification from our credit card company, that another deposit had been taken from my credit card, 3,450 EUR on top of the 1,100 EUR when I checked in. In my view a rather high deposit considering the rooms were pre-paid. When contacting the front desk they admitted this was a mistake, though not offering any explanation, but very apologetic. The last night my wife and I had dinner to ourselves and when returning to the room we wanted to order two cognac's to end of the night. When contacting the in room dinning we were informed that they did not provide hard alcohol but only beer and wine and the (again very friendly) person on the other end informed me that they had had problems with people getting very drunk'. honestly Pulitzer, I am 40 years old and I think I know when to have a drink or not, it is not a youth hostel but a 5* hotel. I am trying to keep this review reasonably positive, mainly because of the staff. The staff at the Pulitzer hotel is very friendly, helpful and definetly made us feel welcome but somehow the hotel just fails to deliver the expected service of a 5* hotel. We ended up with a 11,500 EUR bill for the stay with our guests and a strange unsatisfied feeling. We are frequently in Amsterdam and as we are SPG Platinum members we thought we would give Pulitzer a try. Normally we stay at the Dylan Hotel or the Conservatorium Hotel and though slightly more expensive they do know how to provide the right service.

 
Rates and additional costs

Wi-Fi: £ 15.02/night (On request)

Booking conditions

Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 3:00 PM , Check-out: 3:00 PM

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