HYATT REGENCY SAN FRANCISCO

5, Embarcadero Ctr, 94111, San Francisco, United States - Embarcadero
Average rating of the Hotel

1782 reviews

Description

Location:

Located in San Francisco, Hyatt Regency San Francisco is in the business district and close to Railway Museum, TransAmerica Pyramid, and San Francisco Museum of Modern Art. Nearby points of interest also include Union Square and Coit Tower.

Features:

Dining options at Hyatt Regency San Francisco include a restaurant and a bar/lounge. Room service is available during limited hours. Recreational amenities include a fitness facility. This 4-star property has a business center and offers small meeting rooms and audio-visual equipment. High-speed Internet access is available in public areas. This San Francisco property has event space consisting of banquet facilities, conference/meeting rooms, a ballroom, and exhibit space. ;Guest parking is available for a surcharge. Additional property amenities include a coffee shop/café, valet parking, and a concierge desk.

Guestrooms:

There are 802 guestrooms at Hyatt Regency San Francisco. Beds come with pillowtop mattresses and premium bedding. Coffee/tea makers and minibars are offered. Bathrooms feature shower/tub combinations, complimentary toiletries, and hair dryers. In addition to complimentary newspapers, guestrooms offer multi-line phones with voice mail. Televisions have video-game consoles and pay movies. Air-conditioned rooms also include desks, electronic check-out, electronic/magnetic keys, and irons/ironing boards. Guests may request hypo-allergenic bedding and wake-up calls. Housekeeping is available. Cribs (infant beds) and rollaway beds are available on request.

  • General services
  • Wedding planner
  • Ticket counter
  • Valet parking
  • Complimentary tea & coffee
  • Laundry facilities
  • Currency exchange
  • Doctor on call
  • Reception
  • Concierge
  • Luggage storage
  • Wi-Fi
  • General amenities
  • Private parking
  • Air conditioning
  • Safety deposit box
  • Wellness facilities
  • Yoga studio
  • Fitness centre
  • Dining
  • Bar
  • Breakfast
  • Business facilities
  • Conference facilities
  • Business centre
  • Leisure amenities
  • Bike rental
  • Tennis court
Average rating of the Hotel
71%

of TripAdvisor Travelers recommend this hotel


This average is based on 1782 reviews
Sleep quality
Value
Service
Rooms
Cleanliness
Location
Toronto, Canada
September 14

"Pleasant Stay but Disappointed with the Room for a Bay View"

Weeks before checking-in, I followed up to ensure that the room I booked for 4 nights with 2 large beds would be on the Club Level AND the Bay view. While I was assured, was disappointed that on check-in, the room assigned was on the highest floor but no access to the the Bay view. Hotel is in a great location - piers for ferry rides to many sights, Fisherman's Wharf, trolleys and even great accessibility by car to Napa Valley. A disappointment is the Hotel's Regency Club failed to excite me with the breakfast...consistently, their offering was the same! I would have thought that Hyatt could have created a better spread! The view however of the City from the Regency Club is very pleasant.

 
Charleston, South Carolina
September 14

"Amazing Stay at the Hyatt Regency"

Amazing atrium hotel right on the Embarcadero and Market area. Stayed there for a week during a convention and was a short walk to the Moscone Center. The hotel has the words largest atruim for a hotel so fairly impressive. I was there during the Napa earthquake and glad the hotel stayed together. Went downstairs at 3:30am after the quake and they were notifying everyone that they were doing what they can. They did pass out bottle water until they got the all clear from the fire dept. The room was clean and had a great view or the harbor. The room had a large porch/patio which was great for having a drink and looking at the harbor. The Regency Club has an amazing view of the harbor and great treats durning your stay. The food there was so filling and good no need to get dinner. The check in process was fast and easy, Would reccommend to stay there whether on business or vacation.

 
Highland Village, Texas
September 14

"Could use a bit of improvement to really earn it's 4 star rating"

Pro's for this hotel: - Staff: Fantastic front desk staff. We arrived very late (1am) and inventory did not allow for the king size room that we had requested. We were temporarily placed in a double room overlooking the Transamerica building and street construction (March 2014). Staff could not have been more apologetic and promised us that they would more than make up for this one night of inconvenience. We were given a free breakfast, free newspaper of our choice during our stay, and a king size bay view room for the next 3 nights. The Concierge staff member that I interacted with was also knowledgeable, very sweet, and helpful. We also utilized the car service back to the airport- again, friendly staff. -Bay view room: 15th floor, nicely appointed, ample size, comfortable bed, terrific view (picture included in this review). Windows opened up balcony style. Enjoyed opening the windows every evening (violin music below... never figured out where it was coming from) and every morning (fresh bay air, sounds of the city waking up). The hotel was renovating approximately 4 or 5 of the lower floors while we were there in March. If you prefer an updated room, I'm sure you could request one of these. -Best Feature: Location location location. Having stayed in Union Square once and the top of Nob Hill twice, I can say that this is my favorite location in relation to getting around San Francisco via public transportation. There is also a multitude of fantastic neighborhood dining options right outside the hotel doors. -Nearby dining: The ferry building has a few top notch restaurants inside the building; check them out online. It also contains a few gourmet shops for groceries, cheese, bread, and wine- perfect for picking up picnic items for a twilight dinner while sitting on that dock on the bay (shops close around 6 or 7, so check out times during the day) However, our favorite is the street food during the farmer's market at the Ferry Building on Thurs and Saturday. FM vendors close shop after lunch. Saturday has a larger variety of breakfast/lunch vendors behind the building, but there is still a nice selection on Thursdays in front of the building. Our Saturday morning tradition is Chilaquiles from Primavera Mexican Food (open only on Saturday). It's the one stop for food in all of San Fran that I would recommend the most. The Lox sandwiches from Captain Mike's are also fantastic. Other nearby dining areas that are easily walkable include restaurants in Chinatown, Belden Place, and the surrounding Financial District. -Transportation: I highly recommend purchasing a multi-day MUNI pass (I mean, one ride on a cable car is what, like $6 now' Usually one time is enough, but sometimes they are actually a handy piece of transportation, especially the California line). You can google purchasing locations for the MUNI pass, but there is one right in the Ferry Building, shop 22. There are multiple public transportation choices right outside the doors of the Hyatt. The MUNI metro/BART station (take escalator below ground) is an easy and fast way to get to the Mission district, Golden Gate park, or across the bay on BART. The California cable car is an accessible choice to get to the top of Nob Hill, or even some parts of Chinatown if your glutes are not up for the hike. You can connect to the Powell-Hyde or Powell-Mason cable cars at the top of Nob Hill if you so wish. Our favorite route is the 30-Stockton bus. Catch it in Chinatown, sit back and watch the street traffic in Chinatown and later North Beach (another great stop for Italian fare). After passing the Ghirardelli Sq, the bus takes you through Chestnut Street and ends in the Marina District- a perfect afternoon- a walk or run down the beach, Chrissy Fields, Palace of Fine Arts. Opportunities for Improvement: Remember that free paper we were promised' We only received it one morning, not all 4 as stated. Somewhat disappointing, because a cup of coffee and a leisure read of the local paper (easy obtained by opening my hotel room door) is one of my favorite vacation past-times. Wi-Fi was somewhat unreliable at times (not a deal breaker, but ...). Also, I love me a hotel robe... alas, there was a sign on the desk that you could request one with a phone call. Perhaps this is a green laundering choice, but it sure is nice just to reach in the closet and grab it. Lastly, and here's my real complaint- the drain in the tub was clogged. I'm talking, 30 minutes to drain after you took a shower clog, a lake around your ankles as you took a shower clog... you get the picture. We just dealt with it- did not feel like waiting for facility staff to work on the drain or have workmen in our room while we were out. So that was our choice, I realize that. But cleaning staff would have known for sometime that the drain was a problem- for weeks I would assume- and no one placed a work order to get this fixed' Overall, there are hundreds of 4 star choices throughout the city. I think management could step it up a notch to earn a solid recommendation, but because of the location, we would consider staying here again.

 
Central Virginia
September 14

"Smack Dab In the middle of all the hubbub"

A thirty minute BART ride from SFO brings one to the Embarcadero stop and just steps away sits the Hyatt. I foolishly took the escalator to the lobby as I didn't realize the elevators sat just around the corner. I was warmly greeted and was able to obtain my room early. The gentleman at the check-in desk was helpful when he pointed out a few nearby neighborhoods that I might visit. I really like the floor plan of these rooms, a small hallway separates the bathroom and bed room spaces. I didn't know what to think when I saw that ear plugs sat on a bedside table along with a white noise generator! There was a slight smell of cleaning fluids when I entered the room but it was not overpowering. Sliding glass doors make up one entire wall, allowing a view of Market Street and the Bay Bridge in the distance. A desk, an office chair and a comfy chair with an ottoman comprise the room's furniture along with a king sized bed. The room's radio had a port to plug in digital devices and the television was flat large and bright. The room's safe was large enough to store my PC with room to spare. The bathroom was right sized, the toilet and tub occupied a single room while the sink was placed directly outside. KenetMD soap, shampoo, conditioner and lotion are provided, surprisingly a foamy version of AuquaFresh toothpaste was also supplied. There were ample hangers in the closet. I thought I understood the phone charges but a long distance call which lasted 48 seconds cost me over nine dollars! HVAC equipment was controlled by a legitimate digital thermostat and was pretty quiet. I was intrigued by the food choices and pairings offered by the hotel's restaurant but I didn't take advantage of them as there are just too many great restaurants in San Francisco. I found all of the hotel staff to be friendly, my room was cleaned expertly each day of my stay. The concierge just off the lobby was quite helpful in providing directions etc.. I found that there is a charge for WiFi and computer usage in the business center isn't free either, between the phone and internet charges it makes one feel that they're nickel and diming you to death. There is a lot of noise in the financial district, from the dinging trolley car bells, beeping back-up signals, rumbling of the street car wheels and the screams of the deranged homeless individuals which frequent the area it's quite a cacophony! I had no trouble sleeping whatsoever and only used the white noise generator the first night. I might have frequented the hotel's bar but there was a liquor store just directly across the street along with a Walgreens where I purchased snacks. Checkout was most expedient and the woman behind the desk was quite friendly and accommodating when I reported that the shower drain had started to become slow. I'd stay here again.

 
Toronto
September 14

"A great place to stay in downtown San Fran, right across from ferry"

Although downtown, we made it SFO in the morning rush within 20 minutes and had a fantastic stay in the heart of San Fran. Get the 'business package' upgrade if you want fast WiFi and breakfast buffet included and save. The atrium hotel is really exciting, but if you fear heights walk beside the walls as soon as you get out of the elevator. The have ear plugs in the rooms, free, for those that hate a bit of street noise leaking in at night.

 
Booking conditions

Credit cards accepted by the hotel : Visa - MasterCard
Check-in: 3:00 PM , Check-out: 12:00 PM

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