HYATT REGENCY SAN FRANCISCO

5, Embarcadero Ctr, 94111, San Francisco, United States - Embarcadero
Average rating of the Hotel

1862 reviews

Description

Location:

Located in San Francisco, Hyatt Regency San Francisco is in the business district and close to Railway Museum, TransAmerica Pyramid, and San Francisco Museum of Modern Art. Nearby points of interest also include Union Square and Coit Tower.

Features:

Dining options at Hyatt Regency San Francisco include a restaurant and a bar/lounge. Room service is available during limited hours. Recreational amenities include a fitness facility. This 4-star property has a business center and offers small meeting rooms and audio-visual equipment. High-speed Internet access is available in public areas. This San Francisco property has event space consisting of banquet facilities, conference/meeting rooms, a ballroom, and exhibit space. ;Guest parking is available for a surcharge. Additional property amenities include a coffee shop/café, valet parking, and a concierge desk.

Guestrooms:

There are 802 guestrooms at Hyatt Regency San Francisco. Beds come with pillowtop mattresses and premium bedding. Coffee/tea makers and minibars are offered. Bathrooms feature shower/tub combinations, complimentary toiletries, and hair dryers. In addition to complimentary newspapers, guestrooms offer multi-line phones with voice mail. Televisions have video-game consoles and pay movies. Air-conditioned rooms also include desks, electronic check-out, electronic/magnetic keys, and irons/ironing boards. Guests may request hypo-allergenic bedding and wake-up calls. Housekeeping is available. Cribs (infant beds) and rollaway beds are available on request.

  • General services
  • Wedding planner
  • Ticket counter
  • Valet parking
  • Complimentary tea & coffee
  • Laundry facilities
  • Currency exchange
  • Doctor on call
  • Reception
  • Concierge
  • Luggage storage
  • Wi-Fi
  • General amenities
  • Private parking
  • Air conditioning
  • Safety deposit box
  • Wellness facilities
  • Yoga studio
  • Fitness centre
  • Dining
  • Bar
  • Breakfast
  • Business facilities
  • Conference facilities
  • Business centre
  • Leisure amenities
  • Bike rental
  • Tennis court
Average rating of the Hotel
71%

of TripAdvisor Travelers recommend this hotel


This average is based on 1862 reviews
Sleep quality
Value
Service
Rooms
Cleanliness
Location
Rohnert Park, California
December 14

"Love this hotel, but there were some issues"

We recently stayed here, after attending a concert at the Fillmore. We stayed in room 1004. Nice high floor, and good distance from elevator, but so noisy. Of course, you don't realize how noisy until are you ready to sleep. That's when you realize there's a reason for the one set of earplugs and the white noise machine. Hopefully, these are temporary noises. if not, I highly recommend requesting a room on the other side of the hotel. We stayed here for New Year's Eve once, and had a quieter sleep. We are Platinum members of Hyatt Gold Passport, and even though this was a free night, I would have hoped for a quieter room, assuming one was available. Maybe not' Architecturally, this is a great hotel. I have always liked it, since I was a kid. The glass elevators, the fountain, etc. And then, with it being Christmas time, there's the ice rink and all the lights. We parked next door, at Embarcadero 4, because the parking rates here are pretty outrageous. But that's just the way it is in SF. We had drinks and apps at the Eclipse lounge. They were good, but my wife had to go up to the bar to get a 2nd drink, because we couldn't find the server. We filled out a survey on-line after our stay, and did receive a response pretty quickly from the Assistant Restaurant Manager, and that is appreciated. The bed was comfy, shower was good, pretty nice room. I would stay here again, but would be pickier about my room location.

 
Columbia, South Carolina
December 14

""Great Location and Bay Views""

Only stayed for two days but enjoyed the location and my room!! The breakfast was good and you can not beat the location for getting around San Fran! It has the Yellow Line cable cars for just a $1 and the train and buses as you walk out the door. The Hotel is just across the street from the Bay and the Pier with many good restaurants and even a food market with Wine and Beer. I would recommend this hotel for a long weekend or a business trip.

 
Beirut, Lebanon
December 14

"Good location ... Good service"

Stayed at this hotel for a week for a business meeting. The hotel is very conveniently placed near major city attractions with views on the Bay Bridge. You have several choices for commuting and seeing the city starting with the famous cable car, buses, ... Shopping possibilities are varied so are the restaurants situated within a walking distance. The hotel staff was very friendly and helpful. The rooms are very clean with attention to details. The only negative point goes to the poor breakfast with limited choices. Choosing a higher floor would also be helpful to minimize street sounds during the day. However the overall experience was very good.

 
Larkspur, California
December 14

"Too many issues with quality"

I just stayed at the Hyatt Regency this past weekend for two nights and choose this hotel due to its proximity to a local event I was attending as well as brand loyalty. I booked a king bay view balcony room and was provided a room on the 11th floor. The negatives with this hotel started immediately when I stood outside my room. In front of the door to my room as well as several other rooms I walked passed, was dirty glassware and leftover food from previous guests. I checked in after 3pm so I expected other guests items would have been removed from at least the doors that were being occupied with new guests - such as my own. I called room service to have these items removed (and they were). The room I received was not at all up to other Hyatt standards of cleanliness that I have experienced. The top white duvet cover/sheet had several yellow stains, the small glass table next to the lounge chair was full of crumbs and debris, and the tile in the shower already had mildew even though rooms had been "newly renovated". The first evening of my stay I quickly discovered the worlds largest lobby, that yes, had beautiful holiday lights, is also the worlds largest amplifier of sound. There seemed to be a party in the lobby until around 11pm and from inside my room with the door closed, you could hear every word and beat of the music. In addition, the ice skating rink outside keeps the music pumping until 11:30pm on Friday's and Saturday's through the holidays. If you are at all a light sleeper or have children that need to sleep before midnight, I highly recommend staying at a different hotel. The hotel provides earplugs and a noise machine next to the bed for a reason. In addition to the cleanliness and noise issues, one morning when I was walking to the elevators, one of the cleaning ladies literally followed me asking what room I was in so she could clean it - very bizarre and seemed unprofessional. I will not be returning any time soon due to the poor quality.

 
Mendocino County, California
December 14

"Great Bay Views"

I'll start by saying the interior and exterior of the hotel is a bit dated. It looks practically identical to how it looked in the 1977 Mel Books film "High Anxiety" however that isn't all bad. I happen to like the glass elevators and reverse pyramid layout of the hotel. The rooms are updated with excellent views of the city and the Embarcadero/Bayfront. We got a balcony suite and the view was amazing. The suite is sparsely furnished with a half bath and separate seating area in the front. A sliding glass door to the balcony provides a great view out to the city. There is a separate sliding glass door to the balcony in the bedroom and a nice tub and decent shower in the bathroom. Staff was courteous but nothing special.

 
Booking conditions

Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 3:00 PM , Check-out: 12:00 PM

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