HYATT REGENCY SAN FRANCISCO

5, Embarcadero Ctr, 94111, San Francisco, United States - Embarcadero
Average rating of the Hotel

1828 reviews

Description

Location:

Located in San Francisco, Hyatt Regency San Francisco is in the business district and close to Railway Museum, TransAmerica Pyramid, and San Francisco Museum of Modern Art. Nearby points of interest also include Union Square and Coit Tower.

Features:

Dining options at Hyatt Regency San Francisco include a restaurant and a bar/lounge. Room service is available during limited hours. Recreational amenities include a fitness facility. This 4-star property has a business center and offers small meeting rooms and audio-visual equipment. High-speed Internet access is available in public areas. This San Francisco property has event space consisting of banquet facilities, conference/meeting rooms, a ballroom, and exhibit space. ;Guest parking is available for a surcharge. Additional property amenities include a coffee shop/café, valet parking, and a concierge desk.

Guestrooms:

There are 802 guestrooms at Hyatt Regency San Francisco. Beds come with pillowtop mattresses and premium bedding. Coffee/tea makers and minibars are offered. Bathrooms feature shower/tub combinations, complimentary toiletries, and hair dryers. In addition to complimentary newspapers, guestrooms offer multi-line phones with voice mail. Televisions have video-game consoles and pay movies. Air-conditioned rooms also include desks, electronic check-out, electronic/magnetic keys, and irons/ironing boards. Guests may request hypo-allergenic bedding and wake-up calls. Housekeeping is available. Cribs (infant beds) and rollaway beds are available on request.

  • General services
  • Wedding planner
  • Ticket counter
  • Valet parking
  • Complimentary tea & coffee
  • Laundry facilities
  • Currency exchange
  • Doctor on call
  • Reception
  • Concierge
  • Luggage storage
  • Wi-Fi
  • General amenities
  • Private parking
  • Air conditioning
  • Safety deposit box
  • Wellness facilities
  • Yoga studio
  • Fitness centre
  • Dining
  • Bar
  • Breakfast
  • Business facilities
  • Conference facilities
  • Business centre
  • Leisure amenities
  • Bike rental
  • Tennis court
Average rating of the Hotel
71%

of TripAdvisor Travelers recommend this hotel


This average is based on 1828 reviews
Sleep quality
Value
Service
Rooms
Cleanliness
Location
October 14

"Great Hotel Choice for the Business Traveler"

I travel monthly to the San Francisco area on business. The Hyatt Regency San Francisco is my choice when my meet schedule is in/around the Embarcadero Center complex. The hotel is adjacent to the Embarcadero Center complex ... and a short walk to other prime locations within the San Francisco business district. For the leisure visitor, the hotel isn't ideally situated relative to the main tourist attractions. However, the California Street cable car line is only steps from the hotel entrance ... and a $15 cab fare (or less) will get you to most any point in of interest in the city. The rooms are typical Hyatt ... luxurious and spacious. The staff is courteous and efficient. Great hotel. Great location. You will not be disappointed.

 
Auckland Region, New Zealand
October 14

"People friendly"

Stayed six nights this hotel, wonderful location down by the waterfront, easy walks both ways to AT&T Park and the other way to Fishermans Wharf. Close to the city shopping area Union Square, Market Street, flat walking, trams right outside front and back. Didnt start well with our room not being available even though late in the day however after three attempts and being told by one of the receptionists on the front desk to come back at certain times which we did, we finally got in (was offered an upgrade to a suite for USD100, declined, we were already paying top dollar for a club room), the best thing during this wait was we lucked on to a winner in Jonathan (John) in the bar. What a pleasant, cheerful, happy, obliging, knowledgeable, helpful young man, a credit to the staff there. John put us on to Tadich Grill a restaurant very close to the hotel and we had a lovely dining experience there, get the counter seats they are fun and where all the action is. Lovely having a high floor club room with a balcony looking out to the water, a room ending in the 20's on the high floors is the way to go, gives you a wider view of the bay. Room was missing a reading lamp for one bedside however no problem an engineer was there quicksmart to provide a new lamp. Room was very clean and tidy, housekeeping staff very pleasant. The club lounge staff were friendly and welcoming, always prepared to say 'hello'. Food to a good standard and plenty of it. When it was coming near the various closing times the staff would pop around and let you know, a nice touch, unlike the Grand Hyatt New York where everything was swept away quick smart on all of the closing times. Fabulous 360 degree view from the lounge, free wifi part of lounge experience. A downside of the club lounge was having to pay for evening drinks 'honesty tab'. Would have thought these evening alcoholic drinks would have been complimentary considering the club room charge however not to be, found out not all Hyatts have the same values, complimentary at Grand Hyatt Melbourne A special mention to the immaculate, friendly concierge Lex who managed to pull a rabbit out of the hat and get us tickets to a sold out SF Giants play off game, a fabulous memorable experience, thank you Lex. Overall a lovely hotel to stay at, forget the room check in issues, location excellent.

 
Redondo Beach, California
October 14

"Good service, good location but..."

We stayed at the Hyatt with a group attending the UCLA game at Cal. The rooms were comfortable and clean. The front desk Lana and Angela were lovely and we received some great tips from the Concierge desk. Trinidad in housekeeping was so helpful and professional. The location was very near the bay right and across from the Ferry Building and in the Financial district. If you are doing tourist type things Fisherman's Wharf and Pier 39 are about a mile and half a way and if you aren't up for the walk it's less than a 10 dollars to cab there. Overall I really liked this hotel, and would have a 4+ rating from me except the noise problem we encountered. We were in room 430. We had a nice view of the Bay Bridge, the Bay and the Ferry Building. The only problem is on the ground floor next door is a restaurant/club called Sel. On the Friday and Saturday night of our stay this club played very loud music that is very audible in our room even with the windows and drapes closed. I called the front desk and they were sympathetic but said the club would stop playing music around 930-10. No one mentioned this at check in and we were traveling with our 6 and 9 year olds so it was an inconvenience and we were told we couldn't switch rooms. The music did stop on Friday at around 930 on Saturday there music continued much later, the front desk said that it wasn't actually at the club that night but a nearby music festival and the last band would go on at 11. That night the music didn't stop until nearly midnight. I felt very unhappy that we were not advised of this at check in and that we had no other room options. I think if you were on the other side of the hotel the music would not have been an issue.

 
New England
October 14

"Consistently good service, Helpful Staff, spacious Rooms, Perfect Location!"

I stay here 3 or so times a year on business. The rooms are spacious, the beds are extremely comfy with good quality linens. I was here last week and when I arrived, a staff member was behind me on the escalator and asked how my flight was. I mentioned it was a long trip. He walked with me to the front desk and said to the front desk clerk " Please get her checked in right away, she's had a long day... " the desk attendant, Amy, put me in a wonderful room ( not the room type I had booked). I asked if that man was the manager on duty and she said " No, that is Hamish. He's the banquet manager and just really loves taking care of guests and exceeding their expectations." As a former hotel GM, I can tell you that having a banquet mgr take interest in a guest who just walked in the door with suitcases is a rarity. they are typically focused on the conference food and beverage meals. Not guest checkin! Kudos! The hotel is large, with the tallest hotel atrium lobby in the world. It's quite pretty with a " waterfall" of strands of white lights and a sculpture two stories high. And yet, the restaurant and bar areas are cozy. The rooms are quiet, and if you still can't sleep, they provide ear plugs and Sound Machines in each room ADSK well. You know, those little round tabletop machines that play ocean waves, or rainforest, or thunderstorm sounds to lull you to sleep. The hotel is perfectly situated across from the Ferry Building, with many rooms providing breathtaking views of the Bay, the Ferry Building, the Bay Bridge, etc. the Ferry Building has amazing shopping and restaurants. Also, there's a Starbucks across the street, and next to that is tiny hole in the wall place that makes the most incredible croissants-- authentic--- and huge...and cheap! All in all very reliable hotel brand.

 
OKC
October 14

"Location only partly compensates"

There are nice things here, the views of the bay and the city, comfortable quiet rooms with ample space, and a location that is easy to get to. But the place feels totally sterile. The atrium is open and airy, but yet it feels vacuous, devoid of feeling or sentiment, whether you like the old Mel Brooks movie or not. It is easy to get to the waterfront for a run, but if you go early you might be racing a few raccoons, given my experience of sighting three in just two days. The food service for our meeting was ok, actually even a bit of it creative, but some things were still missing. If someone else is paying for my stay I would come again, butI would check other options carefully

 
Booking conditions

Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 3:00 PM , Check-out: 12:00 PM

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