INTERCONTINENTAL MARK HOPKINS

"Couldn't have been better"

We stayed there last weekend for a pleasure trip. Of course, the Nob Hill location is terrific. The staff couldn't have been nicer and better. Informative, courteous but not overbearing, available. Everyone, from the outside attendants to the front desk to the restaurant. Eating breakfast at the first floor restaurant was such a nice experience. Very good buffet (surprisingly reasonable price) in an atmosphere of a private dining room/living room. The room was well kept up, very pretty, nice appointments, good bed and we had a wonderful view. NY Times available every day. As an IHG Rewards Member, Internet/Wi-Fi is no charge in the rooms. I will certainly stay here every time.

"Lovely San Francisco!"

This place is covered in old San Franciaco charm. The rooms are clean and comfortable. The staff is helpful and kind. One of the best things is the location. Everything is in easy access! There is also a fabulous tiki bar in the hotel across the street. I felt totally safe in the area and in the hotel itself. I would recommend this place to anyone!

"Vintage San Francisco"

Beautiful hotel in one of kind location at the top of a hill. Great service and with charming rooms with modern bathrooms. Location for walking the town is perfect. We walked down California a few blocks to China Town (Grant Street). Great sights in one of the most interesting Chinatowns in the world. When we reached the North Beach District (Columbus Street), we had a decadent cappuccino at one the sidewalk cafes and headed northwest toward Fisherman's Wharf. At the west end of the Wharf area you can catch the Cable Car back up to the hotel. The hotel also has a great rooftop bar with amazing views of the city.

"Good hotel atop Nob Hill"

I booked this hotel as I had IHG points to use and was advised that Nob Hill was a great location. Personally I wouldn't stay here again, but that is not down to any significant problem with the hotel, more that I don't rate the top of Nob hill as the best location in town. It would suit anyone who wants the high end shops etc found down around Union Square, and who doesn't mind a long steep walk back to the hotel. Personally I would stay further north somewhere between Columbus and the wharf next time. The hotel is a fairly typical Intercontinental - i.e. expensive but high quality. I was not impressed with the parking though. Not knowing SF we elected to use the hotel's valet parking at an eye-watering $60 per day, but we could have parked very close by for more like $15. Then on the last morning, my brother had to check out at 5am to catch his flight, but I didn't need to leave till noon and was going to be settling the bill (I booked it, using my points, and leaving my credit card). When he came to get the hire car back from the valet they wouldn't give him the keys until the room bill (which was just the parking charge) had been settled. They had some issue with the card (that's twice now with the same card in different ICH hotels but nowhere else) and rang me to come down at 5am to give them another card, rather than just letting my brother leave, and allowing me to settle the bill as normal on departure. I'm a Platinum with IHG - what did they expect me to do - a runner'

"Yes! Thank you!"

I stayed here during Thanksgiving 2014 weekend. This hotel is very beautiful, with impressive views, wonderful hotel rooms and great service. I enjoyed this hotel and its' location very much. We also had brunch at Top of the Mark- which was very easy to get a reservation and the brunch was unreal! I recommend this hotel and I would stay here again.