InterContinental Mark Hopkins is located in central San Francisco, close to Grace Cathedral, Union Square, and TransAmerica Pyramid. Nearby points of interest also include San Francisco Museum of Modern Art and Coit Tower.
Dining options at InterContinental Mark Hopkins include a restaurant and a bar/lounge. Room service is available during limited hours. Recreational amenities include a spa tub and a fitness facility. This 4-star property has a business center and offers secretarial services and business services. High-speed Internet access is available in public areas. ;Guest parking is available for a surcharge. Additional property amenities include valet parking, a concierge desk, and gift shops/newsstands.
There are 382 guestrooms at InterContinental Mark Hopkins. Coffee/tea makers and minibars are offered. Bathrooms feature bathrobes, scales, and hair dryers. In addition to complimentary weekday newspapers, guestrooms offer multi-line phones with voice mail. Televisions have premium cable channels and pay movies. Air-conditioned rooms also include desks and irons/ironing boards. Guests may request wake-up calls. Guestrooms are all non-smoking.
of TripAdvisor Travelers recommend this hotel
"Good service...expensive...horrible beds"
This hotel is historic, so expect a grand, but slightly aged look. The rooms are not very big, smell musty & are a bit pricey. The service is great, but you need to pay for everything in the room. Bottled water is $7..(if you order room service, they'll bring a glass of water with it.) The food is excellent, but pricey. Wifi isn't free, either, unless you join the rewards club (free). Expect long waits for the elevator in the lobby. No point grumbling about it. Be patient. My worst complaint would be the beds and pillows. They look cozy but feel like rocks. The pillows go flat instantly and you can feel the springs in the mattresses. The Top of the Mark bar has a $10 cover charge and they won't let you in if you don't buy a drink on top of that. Needless to say, we skipped it. Contact the concierge about arranging for an airport shuttle to pick you up. It's only $17 per person vs the over $50 cab.
"Outstanding service, obviously great views"
The views are to die for and you will feel a touch of luxury throughout this hotel. The service was really top notch, though, from the bellmen to the guest check in and the waiters and bartenders at both the Top of the Mark and the morning brunch. Delicious, hearty fare at the breakfast buffet with something for everyone, including dumplings and steamed rolls, smoked fish, pastries, traditional hot breakfast entrees, etc. The housekeepers were sweet and offered genuine "good morning's" each day. It is this attention to detail in the service that really sets this hotel apart from the rest. My room was large, very clean and updated. The bathroom was impeccable with beautiful marble and plenty of counterspace and storage around the sink. I was able to get a last minute stay for an excellent value online. My only comment for improvement is that the area around the actual bar at the Top of The Mark seemed cluttered with posted papers, supplies, etc.
We had a very enjoyable trip to the city. I just have a couple of complaints. The bed was a little hard for our liking. Being that we are in our 40's and 50's and very athletic, we both woke up in the mornings with lower backaches. Also, I parked our rent a car, which we went through the property to get, on the street. When we went to our room for the evening, I spoke to the bell person, Robin to let her know that we did not park here. She said she would make a note of it. Well, the very thing I was trying to avoid, because I'm in the hotel/casino business happened. As I went to checkout, Amid, (I believe that was his name), kept trying to tell me that I parked on the premises. Long story short, it took me 10-15 minutes to convince him I did not, and at that he told me, " let me make sure we have your phone number so we can check and make sure you did not park here". I thought that was extremely rude of him to do. I felt like I was being treated as if I lied to him. I gave him Robin's name and explained what she said to me about making a note but he said there was no note, I'm not sure who dropped the ball there. So after I was finished checking out, I went outside and spoke with Sal, the bellman. He told me that he would vouch for me and that he knew I did not park there.
"Top of the Mark!"
No denying that the intercontinental brand is top notch. Perfectly located at the apex of Nob Hill section, the hotel deserves its 5 star rating. Of course that doesn't come cheaply.....rooms are upwards of $300 per night and then parking is an additional $60. We couldn't navigate the hills with any comfort, so the car just stayed in the garage for the 3 nights we were there. Mass transit was the way to go. We bought a one day pass for $17 ea and that gave us unlimited rides on all the various means of public transportation in this fine city. Historic trollies and electric buses as well as subway and petro buses. Our king room with a view was a bit noisy(howling wind) but had a great view of California St and the neighboring Fairmont Hotel. Good size sq footage, clean and comfy. Top of the Mark was a great plus to have in our hotel, as we meandered up there for late night snacks and found a great live jazz group playing ...while taking in the 360 view of this city at night. Def.recommend if you have the bucks to splurge a bit.
"Really on top of Nob Hill"
Great location, reachable with both cable car lines. The bar on the top floor is kind of unique with great views. Rooms are spacious even for family of four. Service is very friendly. Whole location is clean and well maintained but the historic character would need some maintenance in the near future!
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 3:00 PM , Check-out: 12:00 PM