INTERCONTINENTAL MARK HOPKINS

1, Nob Hl, 94108, San Francisco, United States - Nob Hill
Average rating of the Hotel

1626 reviews

Description

Location:

InterContinental Mark Hopkins is located in central San Francisco, close to Grace Cathedral, Union Square, and TransAmerica Pyramid. Nearby points of interest also include San Francisco Museum of Modern Art and Coit Tower.

Features:

Dining options at InterContinental Mark Hopkins include a restaurant and a bar/lounge. Room service is available during limited hours. Recreational amenities include a spa tub and a fitness facility. This 4-star property has a business center and offers secretarial services and business services. High-speed Internet access is available in public areas. ;Guest parking is available for a surcharge. Additional property amenities include valet parking, a concierge desk, and gift shops/newsstands.

Guestrooms:

There are 382 guestrooms at InterContinental Mark Hopkins. Coffee/tea makers and minibars are offered. Bathrooms feature bathrobes, scales, and hair dryers. In addition to complimentary weekday newspapers, guestrooms offer multi-line phones with voice mail. Televisions have premium cable channels and pay movies. Air-conditioned rooms also include desks and irons/ironing boards. Guests may request wake-up calls. Guestrooms are all non-smoking.

  • General services
  • Valet parking
  • Currency exchange
  • Secretarial
  • Concierge
  • Luggage storage
  • Babysitting
  • Wi-Fi
  • Computer hire
  • Mobile telephone hire
  • Daily newspaper
  • Room adapted to disabled people
  • General amenities
  • Disabled access
  • Private parking
  • Air conditioning
  • Safety deposit box
  • Wellness facilities
  • Fitness centre
  • Dining
  • Bar
  • Breakfast
  • Business facilities
  • Business centre
  • Leisure amenities
  • Golf course
Average rating of the Hotel
77%

of TripAdvisor Travelers recommend this hotel


This average is based on 1626 reviews
Sleep quality
Value
Service
Rooms
Cleanliness
Location
November 14

"Good staff but run down hotel "

350 for a run down hotel is just too much. The staff is great and upgrade easily but the rooms are antiquated. Bed is comfy but there are just closets and no drawers in room. Bathroom functional but also old. Hotel needs to close and get a full facelift. The shampo/shower gel is globby. Intercon clearly needs to invest or move out

 
Texas
November 14

"What a Great San Francisco Treat"

Our 2 night stay prior to leaving on a cruise was nothing but wonderful. From the minute we drove up to the front and met some of the nicest and most helpful bellmen until the last few minutes when we checked out was nothing but great. The hotel is so historical with older classy furnishing and very well maintained. We loved the fantastic view of the bay and partial view of the Golden Gate bridge from our room. We reserved a room on the upper floors with a view and we certainly got it! The room was large, beautifully furnished, wonderful bed and had a large bathroom. Our plans included eating at the Tadish Grill which is not to far from the hotel but requires a cab ride. When we asked the bellman to call us a cab, he called over the house limo instead for a complimentary ride to the restaurant. It was this kind of service in combination with our room and the hotel in general that made our stay so wonderful. We would absolutely stay here again! Yes, it's expensive but any stay at a hotel of this caliber is and you know that when you book it. Thanks Mark Hopkins for being a part of our great vacation!

 
London, United Kingdom
November 14

"Top of the'..Nickel and Dimers !"

I've stayed in San Francisco a few times and toyed with staying at the Mark, but let my frugal (and lazy) ways win out and stayed loyal to the Hyatt down the hill. This time I thought I'd shell out a few extra bucks, forgo my Hyatt points and stay on top of the hill - what a disappointment ! Pulling up to the hotel certainly has the 'wow' factor ' for a moment you can step back to when this was the place to stay on the city by the bay. Pretty much everything else was a harsh jolt back to the present day. Check in took longer than it should ' adequately manning the check in desk didn't seem to be a priority ' although once I was assisted the process was reasonably quick. The room was reasonably sized, but nothing particularly special, although the furnishings seemed very tired to me, and there was nothing to suggest that this was in anyway a marque property. Then the nickel and diming started. Having paid nearly 500 bucks a night for a three night stay with Club Lounge access it would be nice if the hotel saw fit to provide a nice bottle of mineral water for you ' well they did, but of course they'd have another $6 off you for that. Need to use the internet ' well of course you can and we'll only charge you a nominal fee, hand over another $50 for the three days you're here. Fancy a nice cup of coffee ' well we'll put a fancy machine in the room for you, but we only provide you with enough cream and sugar for one person, for one cup, each day ' luckily my companion took it black, but honestly is leaving two packets of creamer in a room really going to destroy your bottom line Of course the minibar and room service prices were extortionate as you always expect but I grabbed a snack anyway ' what the hell we're on vacation ' and then having eaten them discovered the use before data was back in 2013 ! If you going to charge a king's ransom it would be nice if you could at least check every now and then to make sure the stuff you're selling is still in date ' every year or so at least ! I could go on ' small sad towels in the bathroom, ancient bathrobes, limited options on the television''..At least I didn't have a car to park. The Club Lounge provided a little in the way of inspiration either ' the evening drinks were kept under a very close control, limited mixers, and little in the way of canapes, and they were shipped away sharply like a teenager on a curfew. It did however provide the one plus point of the stay ' a great breakfast spread along with a great staff, and that at least was in my rate, or so I thought. The final insult - when it came time to check out the gentleman checking me out said 'just the three nights accommodation and an item from the mini bar (my antique snacks)' which was what I was expecting so I left it on my card, picked up my invoice and headed out the door. Perhaps wisely, I unfolded the invoice as I headed out the door just to check, and sure enough there was one of mine and my companions morning breakfasts - included in my club rate ' sitting on the bill at $70. So why wasn't it 'three nights accommodation, a breakfast and an item from the mini bar' ' I really hope it wasn't an attempt to scam me, but the cynic in me wonders. I won't be back here ' friendly, helpful staff are seemingly undermined by a management for whom making an extra buck seems to trump anything and everything ' this was comfortably the most expensive of my hotels during a 3 week stay in the States, the one I was anticipating the most, and unfortunately the only one that I could not recommend..

 
November 14

"Superior Hotel........but pricy!"

Really classy hotel in a high end neighbourhood in San Fran. Get ready for a lot of hill walking tho!! It's located on top of the hill!! Great excuse to experience a cable car as they pass the hotel. Hotel as expected is pricy, especially extras - breakfast / use of business facilities etc. Rooms spacious and very comfortable. Hotels well known Marker bar on18th floor should be visited if only for the views - fabulous. Staff very helpful and courteous. Lots to see & do in San Fran and hotel we'll located to easily access these. Short distance from Union sq for shopping and quick cable car ride to Wharf etc. if you really like hills these places and most of the adjoining neighbourhoods are walking distance away.

 
edmonton
November 14

"Great location - but needs a bit of upgrade"

I was attending a conference in this hotel so it was convenient to stay. Intercontinental is a well known chain so I had hoped that it would keep up with its reputation. The hotel definitely has character and its location on top of Nob Hill really puts it in prime real estate. But I found the room somewhat old and in need of some upgrading. The bed though was very comfortable. I wished also that they provided complimentary water - it's so easy to do and really provides a convenience for the customer that should not be underestimated. Anyway, it was an ok stay, but if I was to come back, I think I'd try the Fairmont across the street instead.

 
Booking conditions

Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 3:00 PM , Check-out: 12:00 PM

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