InterContinental Mark Hopkins is located in central San Francisco, close to Grace Cathedral, Union Square, and TransAmerica Pyramid. Nearby points of interest also include San Francisco Museum of Modern Art and Coit Tower.
Dining options at InterContinental Mark Hopkins include a restaurant and a bar/lounge. Room service is available during limited hours. Recreational amenities include a spa tub and a fitness facility. This 4-star property has a business center and offers secretarial services and business services. High-speed Internet access is available in public areas. ;Guest parking is available for a surcharge. Additional property amenities include valet parking, a concierge desk, and gift shops/newsstands.
There are 382 guestrooms at InterContinental Mark Hopkins. Coffee/tea makers and minibars are offered. Bathrooms feature bathrobes, scales, and hair dryers. In addition to complimentary weekday newspapers, guestrooms offer multi-line phones with voice mail. Televisions have premium cable channels and pay movies. Air-conditioned rooms also include desks and irons/ironing boards. Guests may request wake-up calls. Guestrooms are all non-smoking.
of TripAdvisor Travelers recommend this hotel
"A Special Place of Beauty and History"
Nob Hill has always been one of our favorite areas to stay while in San Francisco. Its spectacular views and “above the fray” feeling make it a special experience. We’ve previously stayed at the Fairmont and the Ritz-Carlton, but the recent overnight was our first time at the InterContinental Mark Hopkins Hotel, a lovely Art Deco building opened in 1926. Our early arrival was effortless and turning over our vehicle to the friendly valets (3 of them) at the quaint parking court in front of the hotel was a pleasant experience. Valet parking is expensive at $54 per night (not including tax) but it’s always a joy to just forget about the car until we’re ready to check out. The doorman was welcoming and there was no wait to check-in as there were several staff members at the front desk. The process was handled quickly and congenially. Throughout our stay the staff at the Mark Hopkins was so personable and engaging. The lobby area was smaller than some of the other historic hotels and the Traditional decor was more subdued as well. With its high ceilings, the lobby area was bright and attractive. During our stay we didn’t have an opportunity to take a look at their 24 hr. fitness center. It was very surprising to learn that the Mark Hopkins has no sundries or gift shop, so we went across the street to the Fairmont to buy a couple of items. Unfortunately, the iconic Top of the Mark restaurant and lounge is only open from 4:30 p.m. and there is no access at all during the rest of the day—even the elevator and stairway entrances are closed off. We’ve previously had breakfast there and were looking forward to at least taking in the panoramic view again, but it wasn’t possible this time. We were pleased to find that our Deluxe room was located on the 14th floor (#1409). The walls were offset from the standard right angles, giving the room a more spacious feeling and it was visually more attractive as well. Furnishings were Traditional dark wood and art included black and white architectural photographs and a large classic-style print. Predominant colors were black, gold and tan. Lightly patterned wallpaper covered most of the walls. The King bed was a tad too soft for us and the next morning my husband and I both had slightly sore backs—nothing serious, just an indicator that the mattress was not as firm as we would have liked. Other furniture included a large desk which was paired with a too low armchair, a comfortable upholstered chair with matching ottoman, and 2 cabinets (the LG flat panel TV was on the larger of the 2). There were 3 phones, a digital clock/iPod dock, and an in-room safe. The Keurig coffee maker was situated on a pull-out tray inside a small cabinet, requiring one to bend over to access the machine. Evian water was $7 per bottle. Wi-Fi was $14.99 per night. These days it’s a bit surprising and more than a bit irritating to have a hotel charge for connectivity. Closet space was adequate and there were plenty of hangers—which is unusual and much appreciated. Lighting was decent for reading, but I would have liked to have had a fixture near or above the coffee maker as it was pretty dark in that spot in the early morning, especially while hunched over the machine. As is the case at many historic hotels, electrical outlets were very limited in number and located too low, behind furniture, to conveniently plug in electronics. Our room had 2 side-by-side windows that could be opened about 6”—I always enjoy having the option of fresh air. Because the windows didn’t have screens, the fabulous view looked even better, as did my photographs! The night view with the city lights was especially beautiful. The air conditioning worked efficiently (albeit a bit noisily) and the wall controls were easy to use. During our stay San Francisco was uncharacteristically warm and we did need to engage the AC. The bath had attractive marble flooring and tub surround in a traditional design. The counter’s beautiful scalloped contour was a lovely Art Deco embellishment. Counter space was adequate and included a narrow glass shelf above. There was a standard shower/tub combo. Altho’ the water temperature held steady, the low flow showerhead made washing off a rather time consuming process. Lighting was fairly good and the lighted makeup mirror was a practical addition. The small window could be opened but the ventilation in the bathroom was still lacking. There was no fan. The toilet flush was extremely LOUD. Our room was fairly quiet thru the night (unless one flushed the toilet) with only occasional noise coming from the hallway, stairwell and elevator which were not far away. It was peaceful enough that I didn’t need to use my earplugs. During our brief stay we walked the Nob Hill area and visited Huntington Park, the Pacific-Union Club and the always impressive Grace Cathedral. We had wine and small plates at the hotel’s Nob Hill Club restaurant on the lobby floor. It was a nice experience: menu selection and food quality were good and the service was excellent. We had dinner that night at the Fairmont Hotel’s Tonga Club—always a fun, lively experience with the indoor rainstorms, thunder and lightning! But be sure to make advance reservations. They were turning away people on a Wed. night. For breakfast the next morning we walked half a block along California to the Scarlet Huntington’s Big 4 Restaurant. The atmosphere is dark and clubby and rich with history. Once again, good food and great service. It was pricey tho’ with breakfast (no alcohol) coming in at nearly $70 without tax and tip. But the place is like a fascinating museum so I guess that’s the price of admission and we really enjoyed starting our morning there. Staying on Nob Hill presents a unique chance to unwind, relax and drink in the beauty and history of the surroundings… and the Mark Hopkins is an ideal fit for such an experience!
"Beautiful hotel even better views!"
Overall I had a wonderful experience. I found the staff to be accommodating - although the block of rooms reserved for the marathon has been filled the manager still gave me the marathon rate for my room. My room was clean and comfortable. The hotel itself is beautiful and the views of the bay are even better. There is even a cable car stop near the hotel entrance! Given the views from outside the hotel, I wish we had the time to visit the rooftop bar!
"One of the best Intercons in the USA"
This is one of the top Intercons in the US. The property is situated at the peak of Nob Hill and affords one an extremely god view of the city and the bay area. the rates are competitive. This hotel is 1st class and has the old money feel. It's been around since the 20's I'm told. Arriving by car from SFO treats you to climbing Taylor Street (one of THE steepest ascents in the city) and turning right onto California Street at it's absolute apex. Somewhat heart stopping the first time you do it! The wonderful doorman and bellman (ask for Bill if he's on) will wisk away your car and hurry your bags to your room with gentle care. Check-in is easy and whether you are paying or utilizing IHG club points, it doesn't matter. This hotel is all about the customer. While checking in, look to your right, and you will see the club lounge entrance. Again, it's all about the service and Guest Relations Manager Ana and colleagues will be sure to take good care of you if you book a club access room, which is well worth it for the sumptuous breakfast and cocktails. My wife and I were here twice in August: we traveled to Carmel for the Concours D'Elegance and auctions, and then returned for her birthday. We were treated to an upgraded room with a terrace large enough for a 4 seat table, lounge chairs and 4 potted plants- just spectacular- and with views to match. If you want a nice upgrade, be sure to join the Ambassador club before or at check in ($200.00/year). Future fees waived if you stay enough nights at Intercons anywhere in the USA as I recall.) On previous occasions we've gone to the Top of the Mark Club for a drink and a look around the city though the club's windows. Very nice. Room service is top notch. We had a great lunch and dinner delivered after a long day of shopping and climbing hills... The chef prepared vegan dishes for me without a problem. Delicious, too- The cable car is nearby, so definitely do that if you haven't done so previously. the concierge has been very helpful. The Fairmount is across the street if you want poke around there, and of course the Pacific Union mansion is situated diagonally across California Street. I hope you get the chance to stay here. It's super romantic and like no place else in the city. Enjoy-
"Fantastic experience with superb hospitality!"
We had a wonderful stay here, thanks so much to Alberto, the fantastic concierge. The hotel is absolutely gorgeous, as is the restaurant, The Top of the Mark, with amazing views of San Francisco. Alberto made sure we were well taken care of, provided us with some history and great stories of the hotel, and was extremely kind and hospitable throughout our time spent here. We will be back and we will tell our friends of our lovely experience!
The Intercontinental is a nice hotel. A bit old (mostly experienced in the small bathrooms that could benefit from a refresh), but still very pleasant. Nicely appointed rooms and comfortable beds. Very nice, airy lobby. I did not dine at any of the restaurants, so I can't comment there. However, the real standout feature of the Intercontinental is its great location at the top of Nob Hill. I'm not super-familiar with San Francisco, but I found the location to be beautiful - as well as very close to a lot of restaurants and tourist sights. From the hotel, I walked to Lombard Street, Pier 39 and Chinatown (granted, more like hiking, given the topography of the city). I'd definitely stay here again if given the choice.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 3:00 PM , Check-out: 12:00 PM