InterContinental San Francisco is located in central San Francisco, close to Zeum, San Francisco Museum of Modern Art, and Union Square. Nearby points of interest also include Asian Art Museum of San Francisco and AT&T Park.
Dining options at InterContinental San Francisco include a restaurant and a bar/lounge. Room service is available 24 hours a day. Recreational amenities include an indoor pool, a health club, a spa tub, and a sauna. There is a full-service health spa on site. This 4.5-star property has a business center and offers small meeting rooms, secretarial services, and limo/town car service. Wireless and wired high-speed Internet access is available in public areas (surcharges apply). This San Francisco property has event space consisting of banquet facilities and conference/meeting rooms. ;Guest parking is available for a surcharge. Additional property amenities include valet parking, a concierge desk, and multilingual staff. This is a smoke-free property.
There are 550 guestrooms at InterContinental San Francisco. Beds come with premium bedding. Coffee/tea makers and minibars are offered. Bathrooms feature bathrobes, scales, complimentary toiletries, and hair dryers. In addition to complimentary newspapers, guestrooms offer multi-line phones with voice mail. 42-inch plasma televisions have video-game consoles and pay movies. Air-conditioned rooms also include desks, electronic check-out, electronic/magnetic keys, and irons/ironing boards. Housekeeping is offered and guests may request wake-up calls. Guestrooms are all non-smoking.
of TripAdvisor Travelers recommend this hotel
"Great hotel in SF"
Stayed here in 2013 when the hotel was still relatively new. We had 3 double queen rooms with the hotel and they upgraded one of it to a corner room due to IHG Ambassador status. The check in was smooth and the rooms were great. The rooms were large and very comfortable with Nespresso machines. We had a rather boring view even though we seemed to be quite high up. The toilets seemed to have no locks on the sliding doors (or that we had no idea how to use them because having no locks seems improbable) but the shower was great with very hot water and good water pressure. The hotel was also close to Union Square (within walking distance) and the lovely SF weather meant that the walks to Union Square was always very pleasant. There is also a large variety of food options near the hotel. We were also told that wifi was free because of our IHG status but we were charged for wifi at check out. They promptly removed the charge from our bill when we informed them but imagine if we didn't check the bill before paying. We chose this hotel over the iconic Mark Hopkins (also owned by IC) and were not disappointed.
"Incredible hotel, top of the line, and the People are even Better!"
We had the chance to stay 2 nights at the Intercontinental in San Francisco. The hotel is amazing. Its location adjacent to shopping and the business district is more than convenient for both tourists and business travelers alike. Everything you need is there. However it is the people working there who make it special. The front desk employees were extremely pleasant and accommodating. It was noticeable that the staff are not bored with their job and seemed to really want their guests to feel welcome. When we arrived, Orlando helped us upstairs with the luggage. He asked our reason for the visit and when we told him we were touring the area for a few days, he provided us with a wealth of information both about the hotel and the City. He obviously loves San Francisco and his enthusiasm set the stage for an exciting trip. While we were in town for only a short time, but each time we returned to the hotel, we were warmly greeted. Brenda took care of us throughout our entire stay. At check out, she arranged for the car to be brought around where the valet helped us load our car to be on our way. Brenda made sure we were satisfied with our experience and is an asset not only to the Intercontinental San Francisco, but to the hospitality industry. Again, the sincerity and enthusiasm she showed for her guests made us feel special. While the hotel is beautiful, it's the people who will bring us back again and why we would highly recommend the Intercontinental San Francisco.
"Great home, perfect location near Moscone Center"
I was in town for a work conference, and I was so glad to be walking distance from the convention center. The hotel room was very comfortable and the staff was very accommodating. The wifi was also complimentary which was really great. I would definitely go back if I have to stay in the area. There are also a lot of food and shopping options nearby and a Bart station.
"good location and lovely rooms but not 4star service"
The room was beautiful and had a nice view of the city. However, I was very disappointed in the service that i received from the staff. During check in the staff did not seem to know what was going on. I wanted to upgrade and the clerk didn't seem to care. I then inquired about the concierge lounge and was told that there were no more slots available as the hotel would not allow anyone else to gain access to the lounge. Now this is the first time i have ever heard of such in a hotel. Since when did the hotel only limit a number of guests into the lounge during their stay. Most people get access and then sometimes don't even go to the lounge. I was there for three nights during the gaming convention and the hotel staff didn't seem to care about anything. The only nice staff members were the daytime concierge staff. They went above and beyond to make me feel welcomed. Upon checkout the older gentleman was in such a rush to get me out that he could not even take time to ask me how my stay was. I left a tip each day for the housekeeper hoping it would be the same one for each day but that was a bad idea. the first day I got service it was great but the second day the lady didn't care about my request and just took my money and it was upsetting. I know how hard it is to work as a housekeeper but I left a simple request for extra coffee and only got two packs. I had to seek out more coffee from the other housekeeper in the hallway. Overall not a good impression of the hotel due to the staff. Bellman would only open doors when they felt like it, they were always having side conversations and did not seem to care about the guests.
The staff is what makes this place special. Our wonderful stay all started at the front desk. J.D. did an excellent job in welcoming us, and explaining the hotel amenities. We have never received such a warm welcome before, or been made to feel so special as Mr. J.D. made us feel at our arrival. Our room, 2819, was not ready upon arrival, but we understood we were a bit earlier. We then spent some time talking with two gentleman at the concierge desk, one of which was Mr. Bill Sutton himself. They were both great. We then waited at the bar, and had some mimosas, and bloody mary's. The mixed nuts at the bar were quite tasty as well. Our room itself was a corner king bed. Excellent view. Excellent slippers, and robe in the bathroom. It was nice having our own kureig in the room. We opted for Club Lounge access, as we had recently read on a travel site that this had been rated the #2 club lounge in the country. The lounge did not dissapoint. Luis, always greeted us with a smile, and remebered us each day. He also remembered other hotel guests by name, and would even remember our activities we had planned the day before. Luis, if you ever read this. You are what makes this hotel special! I used the gym 3 days in a row, and it was top notch. I am really glad we stayed here, and not in the tourist trap area that is Union Square. Thank you Intercontinental! We hope to see you again soon!
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 3:00 PM , Check-out: 12:00 PM