of TripAdvisor Travelers recommend this hotel
"Worst hotel I have ever stayed in "
Do not stay here if you have a choice. They try to up sell you rooms at check in, which is pretty tacky. The views are lousy no matter which side of the hotel you are staying in. The windows are not sound proof. So you hear traffic noise and police sirens all night long. The restaurant is over priced. The elevators are slow. I mean painfully slow. The front desk or the hotel operators never answer the phones when you call from the room. This is a "pet friendly" hotel so there are animals all around. The gym is lousy. The staff is rude. Not suited at all for business travelers. Avoid this place like the plague.
I visited this hotel in hopes of accomplishing my 30 destinations by the time I turn 30 (which is this year). Mika at the Ambassador desk is absolutely brilliant. Once she found out the nature of my travel, she extend her assistance, and recommendations to help me accomplish my travel goals. I will definitely be back to visit this property.
"Good location but overpriced"
After checking in and requesting a king bed instead of 2 twin beds, I was slightly frustrated that there would be an additional charge for this. This makes no sense...surely it would be the same price if not cheaper as you need less time and sheets to make 1 bed instead of 2! Despite that the room was large. The view was great. I liked the robes. As intercontinental is a sign of luxury I would have expected a bath in the room, however there was just a shower. Bath products were average, towels a little on the sparse side. It's a nice hotel but I would have expected more from this brand and the price point.
"Ideal base to visy downtown San Francisco"
The hotel is ideally located on Howard Street and is convenient for the Moscone Center and the shopping district. The hotel is bright and modern with well equipped rooms. The gym and pool are on the 6th floor and the best views are from the upper floors
"Nice corner room"
I was in town for a conference durung a rare California rainy week. It was quite windy & rainy & the door men were so nice and had extra umbrellas (I had my own). My king room was a corner with floor to ceiling windows (including the bathroom) on a high floor. The view was very good - mostly city buildings & highway traffic - but I like to watch traffic at night. The room was large and the bed was comfortable. The bathroom was a great size and the sink/vanity was ample which allowed me to spread out my toiletries. The TV was over 50' with a crisp picture. There was a Kuerig with a few coffee pods & the small refridgerator had enough room for me to put in a pint of half & half that I purchased at the Target that is conveniently around the corner. The desk and night stands had plenty of plugs & USB ports. I had requested in advance no feather or down bedding due to allergy however when I arrived the bed was made with this. After calling housekeeping they arrived very quickly and a team of 2 changed the bed swiftly. I will return to this property.
Credit cards accepted by the hotel: Visa - MasterCard - American Express - Diners Club - Japan Credit Bureau (JCB) - Discover
Check-in: 3:00 PM , Check-out: 12:00 PM