JW Marriott Hotel Beijing is located in Beijing, close to Yintai Centre, China World Trade Center, and Silk Street Market. Nearby points of interest also include Ritan Park and Dong Yue Miao.
Dining options at JW Marriott Hotel Beijing include a restaurant and a bar/lounge. Room service is available. Recreational amenities include an indoor pool, a spa tub, and a fitness facility. Spa amenities include beauty services and a hair salon. This 5-star property has a business center and offers audio-visual equipment. Wireless Internet access (surcharge) is available in public areas. ;Translation services and tour assistance are available. Guest parking is available for a surcharge. Additional property amenities include a concierge desk, multilingual staff, and gift shops/newsstands.
Beds come with premium bedding. Coffee/tea makers and minibars are offered. Bathrooms feature hair dryers. Guestrooms offer free local calls and voice mail. Televisions have DVD players. Air-conditioned rooms also include desks and clock radios. Guests may request wake-up calls.
of TripAdvisor Travelers recommend this hotel
Stayed here as part of a business convention and personal time-off in April. Took us an hour to reach from the airport on a Saturday - Beijing traffic is horrendous! Service in the reception was slow probably because of the rush of checkins. Most of the front desk folks spoke a bit of English but this is an area of improvement. Room was smallish and looked like it had been hurriedly made-up just before our arrival. Bathroom had long hair on the floor! Room amenities were good; also the amenities in the bathroom. View was nothing great. Major issue with the elevators - had to wait for 10+ mins at times to get one. Also, my son had a minor accident (not at the hotel) but there was no doc at the hotel! We had to go to a hospital. We used the restaurants for BF - decent spread. Basement had lots of space for handling large gatherings. Hotel location was central - close to the metro and an upscale mall. Not too far from shopping locations or sightseeing places.
"Oasis in Beijing"
We spent two nights here. The location is excellent. It's near the subway station and there is the SKP mall that is walking distance. The hotel itself is wonderful. The rooms are spacious, clean, and the bathroom HUGE! There's a gigantic soaker tub in addition to a shower. Soaker tubs that can fit 2 is a rare find these days. The double beds were so comfy. The condition of our room looked new and I am usually very hard to please. I found nothing to complain about. We also used the spa and pool. The pool is not the best for little kids but it was not a big deal. Our little one still had fun. The sauna was nice and relaxing after a long day out. The staff here were all very accommodating and courteous. I definitely would stay here again!
"Disagree with management practices"
Stayed here with my wife for 5 days for sightseeing in Beijing. I was expecting more from the hotel based on the reviews I've read. Pros: - Great location (10 mins walk to metro, all sorts of restaurants nearby) - Large, clean, modern rooms. Comfortable bedding. Rooms are equipped with large desks that appeal to business travelers - Very friendly staff who spoke good English Cons: - Central air conditioning wasn't turned on in the hotel in April. The AC unit in my room just fans air instead of pumping out cold air. The temperature in Beijing was already 28 - 30 degrees. After contacting front desk, they advised that central AC won't be turned on until next month and they can open my room's window. I found it absurd that I can't control the temperature of my room in a 5 star hotel - Breakfast buffet was great during weekdays, but not so good during weekends, I believe the hotel sells some sort of Groupon deal for their breakfast restaurant to supplement the loss of business clients during weekends. I have no problem with this idea, but the hotel's execution was poor. The number of people eating breakfast during weekend was significantly higher than during weekdays, but the size of the staff was unchanged. This resulted in some buffet items running out within minutes, some more expensive items that were available during weekdays being replaced with cheaper substitutes, and an overall lower service quality. I felt the guests who were paying the regular price were essentially subsidizing those who bought the Groupon deal. Overall I felt the hotel was trying to maximize its margins at the cost of customer experience. Despite the hotel's excellent location and rooms, I wouldn't return unless they change some of their practices.
"One of the best hotel to stay in Beijing"
I love to stay at JW Marriott @Beijing. Due to business needs, I have stayed in this hotel since its opening. The hotel is very nice and the staff is exceptional. From the moment I arrived at the hotel, I was greeted by the staff and the checkin process was very smooth. I was upgraded to the highest floor and the room has a nice view and clean. I dined in the JW Kitchen and the service was exceptional. Jessica (the manager) was very professional and she made sure every detail was taken care of (e.g. she made sure my tea kettle is hot and filled and got me a pair of chopstick w/o me asking for it). I have to say that the service quality is extraordinary even in JW standard! I also went to the club lounge. The first night was very crowded (it's over the weekend) but the staff were well trained and they made sure they took care of their guests. Sarah (the senior staff) there always has a big smile on her face and took care of me so that really made a big difference for me after a long journey. The club house was nice and filled with various drink/food; you have to try the wonder tea (loose tea leave) there. On the next night I returned, Sarah brought over a glass of red wine w/o me asking for it as she paid detail attention to every guest and remembered their favorite drink. I have been to many club lounges and I have to say this is the one of the tops. Thank you, JW Marriott Beijing, you have trained your staff well and made my visit very comfortable. I shall return again
I have been staying at this hotel for years and never had one bad experience. The lounge staff, led by Jackie, have no competition in terms of warmth and hospitality! Angel is one of those perfectionist that she always makes sure I am absolutely comfortable and happy under her watch. Thank you all! Ying Yu
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 2:00 PM , Check-out: 12:00 PM