JW Marriott Hotel Beijing is located in Beijing, close to Yintai Centre, China World Trade Center, and Silk Street Market. Nearby points of interest also include Ritan Park and Dong Yue Miao.
Dining options at JW Marriott Hotel Beijing include a restaurant and a bar/lounge. Room service is available. Recreational amenities include an indoor pool, a spa tub, and a fitness facility. Spa amenities include beauty services and a hair salon. This 5-star property has a business center and offers audio-visual equipment. Wireless Internet access (surcharge) is available in public areas. ;Translation services and tour assistance are available. Guest parking is available for a surcharge. Additional property amenities include a concierge desk, multilingual staff, and gift shops/newsstands.
Beds come with premium bedding. Coffee/tea makers and minibars are offered. Bathrooms feature hair dryers. Guestrooms offer free local calls and voice mail. Televisions have DVD players. Air-conditioned rooms also include desks and clock radios. Guests may request wake-up calls.
"Great Accommodations, sub-par service"
I came to this hotel after a previous incident at another hotel in Beijing that was unsuitable to continue staying at (The Beijing Friendship Hotel). Upon arrival, I was very please with the hotel. The room was very nice and the staff seemed eager to help. Almost too eager. If you're like me, I do not need to be waited hand and foot. I felt like I had 3 people following me around, greeting me, and rushing me for everything I needed/ wanted. It made me feel chaotic and didn't give me a chance to actually think about what I wanted/ needed. This was not always the case however. I would get my dinner typically at the Loong Bar, as sitting at a bar with entertainment is a bit more comfortable while alone on business. My two bartenders (both named Allen) and server (Angela) were excellent. They remembered me when I returned and were nice to converse with. Some of the negative things I experienced however were upsetting. I do not know why or how these people were in the hotel, for so long, but I was definitely solicited several times during my stay, one time aggressively as I tried to ignore and continue on my way with head phones on. Another individual was in the hotel for an extended time. I even saw her in the gym one morning. Overall, it is just something I would not expect at this type of establishment. The next issue I took up was money that was missing out of my room. I had set 30 rmb aside on my dresser, underneath my camera and with some other personal items. It was not out in the clear and I would not take it as being left for at tip. Now 30 rmb is like 5 bucks, so I could care less about the 5 bucks. It is the principle behind this. I specifically left it aside for something I wanted to grab at the grocery store that night that was just over 20 rmb, and I didn't want to have to pay to exchange any more money. I informed the manager on duty that this happened. She made me feel as if I were lying and said that she checked with the maid who denied taking the money and/ or receiving a tip. I was clearly upset. I felt as if I was bribed to not say anything as she said, I will give you access to the Executive Lounge for tonight, it is worth more than what was taken anyway... This made me very upset as she made it seem as though it didn't matter that something was taken, because she was compensating me more. She told me if I wanted to pursue the issue further, I should call the police... As I was leaving the next day, and the value was so small, this would clearly result in nothing. For such a nice hotel, and an individual who is represented as a travel agent none the least, I felt this service as unacceptable. A few days after my stay, I received an e-mail saying that did everything was necessary, which in my eyes was not everything as they left me unanswered and unsatisfied.
I had such a great time in Beijing and the JW Marriott in Beijing was amazing! The room was beautiful and we had an amazing view! We had breakfast in the restaurant by the lobby which was good. The pool was lovely to relax to in the evening and Janice in Guest Relations was very helpful. I would definitely stay again!
"Nice hotel, Marriott was more fancy"
The lobby is kind of small, but the Marriott status is recognized. The executive lounge is actually pretty good, saying that the food in Beijing is iffy. It is kind of far from main attractions tho, I would suggest going and staying at the Marriott in Beijing. We accidentally got out there instead of JW, and it was much much more fancy than JW.
Has stayed the same over the years. Helpful and courteous staff. Great executive lounge and a beautiful lobby. Breakfast is serve just off the lobby and you will be pleased with the variety. English newspaper are available as you enter. It's close to the Silk Factory, a combination of booths with all manner of merchandise. Knock-offs of name brands. Much less hassle now! Comfortable place to stay..makes you feel at home.. Subway stop nearby. Very safe area!
"JW Marriott Beijing : 14 Things You Should Know"
1. The hotel is conveniently located around the Business Area. It's about 30 minutes from the Airport by taxi with light traffic and double that (or more) in heavier traffic. 2. It's situated on a side road, so I'd suggest printing out the address in Chinese just in case the taxi driver doesn't understand. 3. There is a high-end mall right across the road with a fine collection of restaurants and shops. Of note for the hotel guest are Starbucks, Costa Coffee and a convenience store to pick up cheaper snacks/drinks. You'll also find several banks (i.e. ATM machines) there as well. 4. For the brave, the subway is maybe 4-5 minutes walking distance from the hotel. 5. The Forbidden City/Tiananmen Square area is about 6 miles away ' right down the main road that runs past the hotel. 6. I found the rooms to be clean, spacious and well-equipped. I had a King room on the 20th floor (right down from the executive Lounge) that also offered an excellent view. 7. The bathroom was fantastic. In addition to a large shower (room enough for two people if friendly) there was a tub and plenty of soaps/oils. You could actually lie in the tub and still get a view! 8. Power outlets are multi-faceted. Although I brought adaptors I didn't need them in my room. Awesome! (They also supply a hair-dryer and clothes iron). 9. Some other guests complained about not being treated as a Marriott Elite member. I'm Gold and didn't have any problems ' I thought the service was appropriate. 10. Gym and Pool are some of the best facilities I've seen in China. 11. Internet is one of the slowest I've seen in China. 12. Breakfast is supplied in the Executive Lounge for Elite members and at Asia Bistro for everyone. It's a good mix of Asian and Western foods. Not overpowering in quantity ' but good enough. If you have an option to get breakfast included in your rate ' go for it. They often offer a Bed and Breakfast and/or package rate. 13. As well as Asia Bistro for breakfast/lunch there are two higher end restaurants onsite. Cru ' a steakhouse and Nobu ' a self-proclaimed Beijing Japanese restaurant. I didn't try either of them given that there are a number of alternatives nearby. 14. The lobby is a little weird. A good chunk of it has bene partitioned off for a café/bar area that doesn't seem to get a lot of use. Don't expect lots of seating areas on the ground lobby floor. Enjoy your stay ' if you found these hints useful please hit the Helpful button down below.
Credit cards accepted by the hotel : Visa - MasterCard
Check-in: 2:00 PM , Check-out: 12:00 PM