JW MARRIOTT HOTEL BEIJING

"Luxury hotel"

This hotel is only a two minute walk to Line 1 subway stop Dawanglu and shopping centre Shin Kong Place, which is full of all the high end brand names, if you are in to those. We had great customer service after our flight was cancelled then delayed with an escort from the gate to a waiting hotel car. The breakfast buffet has a large selection of foods but can be very busy, the service from the staff can be hit and miss with small things being over looked like cutlery. The only down side for this hotel was the internet which was slow and dropped out constantly.

"Return to a great hotel"

From check-in to check-out the JW is a 5 Star experience. We have stayed at this hotel three times in the past two years and for good reasons. Everything works. My wife and I stayed there this time in early April. The staff are well trained, helpful, thoughtful and about as good as I have ever experienced. Everyone has a can-do attitude. The hotel rooms are excellent. We had a suite with Club Lounge access. The room was very large, well laid out, immaculate, and well appointed. The JW Club Lounge is one of the best we have experienced. Great food and drinks and a really wonderful staff. "Betty" remembered us from our last stay and made us feel like family every evening. She really made our stay special. Thanks Betty!! The restaurant had an excellent buffet breakfast with very good service and great offerings. This is a great hotel that seems to get better each time we return. We are looking forward to another stay in April 2015.

"Convenient Location"

Leisure travel between last week of April, overlapping Labour Day peak period. Travelled with a friend. ACCOMMODATION JW Marriot is conveniently located in the business district of Beijing. Our standard room was well-sized and comfortable for 2 persons, albeit being slightly tired looking. The shower area was spacious - room came with separate standing shower and attached bathtub. LOCATION Hotel is located steps away from Shin Kong Place ('''') and China Central Mall (''''''), in which you will be able to find a good selection of F&B outlets, souvenir shops, luxury brands and supermarkets. Hotel is approximately 30-40mins by taxi from airport. Taxi to Sanlitun took 15-20mins, and approximately 20-25mins to Houhai. MEALS Had breakfast at Asia Bistro; great variety of top quality. Fresh juices were great in the morning and there were good selections of Asian and Western items. Service was prompt as well. SERVICE Bellmen were extremely helpful - we met a crazy, cold stormy night and the bellman on duty braved the cold to get us a cab upon departure in his coat. We were dressed for the cold but it was really unbearable - he went out of his way to help us while getting us to wait in the warm lobby. Housekeepers are always friendly when we meet along our way out. AMENITIES Great range of bathroom amenities are provided under Aromatheraphy Associates. Rooms came equipped with iron, hairdryer, and in-room safe. Extensive tv channels provided; internet is complimentary. VERDICT 4/5 - will be back!

"Total bummer on quality "

I stayed in this hotel at least 30 times in the past 2 years or so. Some of the most recent changes of JW Marriott Beijing is now making me seriously reconsider if I should come back. First of all, they fenced a significant portion of the lobby into a bar/cafe/night club. Guests who want to spend some time in the lobby have the choices to pay a premium to sit there, or one of the 8 free chairs that are tugged in the very corner of the hotel. And this is still ok, except that they are now playing night club type music in broad day light. Sitting in my free chair, I could not tell it was 3 pm or 3 am. Unfortunately, I only had a bottle of water bought from a nearby convenient store that I could sip from. I was hoping to make a few business calls in the lobby while I waited for my ride to the airport, could not do that without having to explain to my clients why I was in a night club on a workday afternoon. Extremely disappointed!! Hard to believe that a large hotel such as this one needs to make a few extra bucks by sacrificing guests' comfort. Ironically, I didn't a line in front of this new lobby bar/night club. In fact, only saw 4 customers who's loving the idea.

"Amazing staff .... Make ur stay easy even if u dont know their language :)"

The best part about the hotel was its staff. They helped us with everything.. routes, ordering food ( even from outside restaurants), places to shop etc ... Hotel is situated in the heart of the city and overall an amazing experience..