of TripAdvisor Travelers recommend this hotel
"Great Amenities and Excellent Staff"
I had an excellent experience with this JW Marriott! The rooms have everything you would expect from a 5 star hotel and the design is visually appealing. The amenities are top notch - my favorite was the exercise area and surrounding facilities. The pool area, backlit in blue, is reminiscent of a trendy spa, one of which is also located in the hotel. There is a complete weight room with a variety of machines for resistance and cardiovascular training. Of course, I also have to credit the delicious and ample buffet at a very reasonable price for part of my satisfaction. We had the pleasure to work with the hotel staff to several ends. The front desk staff were quite useful in changing money, providing directions and recommendations, and making us feel welcome. Linda Liu at the front desk was particularly helpful to us with her ability to speak English as if she were raised in America and really exemplified the work ethic and ownership mentality I wish for in my employees. She provided us with several insider tips about Beijing and gave advice and context on how to best use our time. We felt so very welcomed by her after our exhausting trip and she went above and beyond to help us get settled in and provide a hospitality experience that went beyond the standard smiles and courtesy of a check in after she had already finished her shift. As a strategy consultant who traveled weekly for years staying at different hotels I know a thing or two about what makes a positive visit. I recommend this hotel for all these reasons and more. Ask for Linda if you decide to visit, which you absolutely should!
I was expecting much more from this hotel. Check in and check out was ok. The room was small the bed was comfortable the shower didn't have good pressure. All the equipment in the room hasn't been updated in quite a while. Nothing going on around the hotel.
"Home away from home"
Always a pleasure to be able to stay at the JW whenever I am in BeiJing. From the airport pickup to last minute checkout everything was perfect. Very professional and cordial staff. Would not want to stay anywhere else.
"Nice hotel with excellent service"
We stayed here for one week. The hotel is centrally located close to the Metro and close to a shopping mall with several nice restaurants. We used the concierge service to set up several trips to famous sights as the chinese wall, forbidden city etc, and the service was absolutely perfect. Most of the staff is fluent in English. The room was large with a beautiful bathroom, and the breakfast is one of the better I've experienced around the world. The hotel is a quiet "oasis" in this lively and noisy city.
"Back again and as good as always..."
I've reviewed this hotel before and feel compelled to review it again. It's because the staff here are superb. In a city where the quality of the 5 star hotels is so inconsistent, it is great to return to an old favourite that always so good. The minute I walk into the hotel I am greeted by name and nothing is too much trouble. I always incorporate a visit to the Cru Steakhouse which at present is temporarily housed on the lobby level but does the most delicious steaks.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 2:00 PM , Check-out: 12:00 PM