JW Marriott Hotel Beijing is located in Beijing, close to Yintai Centre, China World Trade Center, and Silk Street Market. Nearby points of interest also include Ritan Park and Dong Yue Miao.
Dining options at JW Marriott Hotel Beijing include a restaurant and a bar/lounge. Room service is available. Recreational amenities include an indoor pool, a spa tub, and a fitness facility. Spa amenities include beauty services and a hair salon. This 5-star property has a business center and offers audio-visual equipment. Wireless Internet access (surcharge) is available in public areas. ;Translation services and tour assistance are available. Guest parking is available for a surcharge. Additional property amenities include a concierge desk, multilingual staff, and gift shops/newsstands.
Beds come with premium bedding. Coffee/tea makers and minibars are offered. Bathrooms feature hair dryers. Guestrooms offer free local calls and voice mail. Televisions have DVD players. Air-conditioned rooms also include desks and clock radios. Guests may request wake-up calls.
of TripAdvisor Travelers recommend this hotel
I asked the concierge desk for the airline contact info since I left my cell phone on the airplane, the concierge went beyond the service--instead of providing me the contact info, the assistant chief concierge made the arrangement to pick up the phone from the airport and brought the phone back to me in two hours! I have never experienced/heard this kind of service before, the hotel service really deserve a 5+ star rating! Additionally, room service, accommodation for extra needs including IT support are all timely and excellent!
"Just an Average Hotel!"
Service in general at this hotel is divided 50-50. Half goes to great employees and some of their great facilities, and the other half goes to terrible employees and horrible facilities. For instance, Sakina the concierge is attentive and very helpful. Also, ALL the employees at CRU Steakhouse, offer impeccable quality service and their steaks and food is simply AMAZING!; While the other restaurant in house called Asian Bistro is an absolute disaster! During dinner time, our food was delayed about 45 minutes, when arrived to the table the taste was horrible and the servers didn't speak any English!. Two days later returned for lunch and encounter the exact same situation. There were two managers, one of which didn't care to speak to us when tried to call her attention (thin lady); and the other manager so kind and helpful who approached our table to assist but the food was still late, horrible and service extremely slow!. Loong Bar is also a lame place with ok food, slow service and employees who speak limited English. Other issues: A housekeeping employee took 2 HOURS to bring clean glasses to replace the dirty ones in the restroom that they didn't changed during the daily cleaning. It was 12:30PM when he showed up to our room with some fresh towels that we requested and we asked for glasses at the time, but he returned at 2:30AM and ring the door bell, waking up our toddler.
"The stay was awesome"
To sum it up, the JW Marriott was awesome. I have absolutely nothing negative to say about this facility. The room was awesome. The food was awesome. The service was awesome. The staff was awesome. Even the executive lounge was awesome. It was nice to have English speakers on staff. I highly recommend this facility.
"Excellent business hotel but watch out for extra tip surcharge at spa"
Hotel is in an excellent and safe part of town for tourist. It is right across the street from a shopping mall, food court, and subway stop. Subway line 1 is a direct line to a couple of more shopping malls and the Forbidden City. My taxi drivers and tourist guides did not know the street address the hotel uses which causes confusion. They knew where to go once I said I was right across the street from the Ritz Carlton. I was very disappointed and quite surprised I was automatically charged 15% tip at their spa. Quite unusual for a country that normally doesn't tip. Without notice, it felt like a scam and rip-off especially since the spa charges 2-3 times normal street rates. BTW, there is a legitimate massage store in the food court across the street. They don't speak English so use Google translate.
"Quite average to be honest"
Its a great business hotel near CBD, however, the executive floor room is actually very small, where the space of the bedroom is almost on par with the living area. The hotel alone is great, but when compared with other hotels in Beijing and even those that cost much less, its just average.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 2:00 PM , Check-out: 12:00 PM