of TripAdvisor Travelers recommend this hotel
"Relaxing resort experience"
The Mahekal is the beach resort you would hope for: well appointed rooms, a full list of amenities, great restaurants, and relaxing bars. The beach is amazing! I've been on Atlantic, and Pacific beaches from Hawaii to Maine, and I live in a beach community in Florida. But all of these are topped by the Mexican beaches of the Caribbean coast. Outstanding. Of special note also are the friendly and exceptionally helpful staff. Everyone worked hard to make our stay trouble free and enjoyable. They keep the facilities impeccable; not a blade of grass ut of place.
"Great time, great people."
My wife and I came to the Mahekal Beach Resort with one thing in mind and that was to relax, and relax we did. From the grounds to the staff to the nature that surrounds, the Mahekal is a cut above. While all of the staff were pleasant and respectful, our server Angel Gabriel always had a smile on his face and a heartfelt welcome for us. We'll miss him. Thank you all for a wonderful stay. We will see you again soon.
"Awesome resort and beach"
Our room was well planned and very comfortable. Everyone we encountered was friendly and very helpful. The food was very good and there was a wide variety to chose from on the a la carte menu as well as the buffet breakfast. Only problem we encountered was keeping beverages cold, an ice machine would of been nice.
"The escape plan"
We needed an idillic getaway, my brilliant wife chose Mahekal. We pinched our selves time and agin as the magic of the place surrounded us. The staff quietly appears, only as needed and otherwise, are happily busy around the 'jungle meets the beach' setting. Get ready to observe one of the best trained resort staffs ever. Our impression of the staff, was equally positive from the concierge Bolio to Leyda our housekeeper. The rooms were exciting and comfortable. We were especially grateful for the attention and the exceptional service of a few individuals on the restaurant staff especially Mr. Angel Gabriel and Rogelio Guerra. Mayan people, who are wonderful hosts, brought down the drama level whenever we were in their presence. We relaxed and felt right at home. We have already shared this impression with all our friends, it was the perfect escape.
My husband and I wanted to have a relax and peaceful time and we really did. We stayed there for 5 days, the property is beautiful, the rooms are clean and comfortable, the service provided by the friendly staff members is really good, from the moment we arrived to the hotel until we left. We have to give special thanks to Denise from the concierge desk, she was very nice and helpful, Angel who was our waiter during the breakfast, very nice person and gave us good recommendations of the special menu, and Manuel from the bar at one of the pools, a very nice person too. We definitely will come back next year with the kids.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 3:00 PM , Check-out: 1:00 PM