Mahekal Beach Resort is located on the beach in central Playa del Carmen, close to Pier Navega. Another point of interest is Xcaret Eco Theme Park.
Mahekal Beach Resort features a restaurant and a bar/lounge. The hotel serves a complimentary cooked-to-order breakfast. Recreational amenities include 2 outdoor swimming pools. Spa amenities include spa services and massage/treatment rooms. Complimentary wireless Internet access is available in public areas. Wedding services and tour/ticket assistance are available. Guest parking is complimentary. Additional property amenities include a concierge desk, multilingual staff, and gift shops/newsstands. This is a smoke-free property.
There are 121 guestrooms at Mahekal Beach Resort. Guestrooms are all accessible via exterior corridors. Balconies offer ocean, pool, or garden views. Bathrooms feature showers and complimentary toiletries. Guestrooms offer desks and in-room safes. Air-conditioned rooms also include ceiling fans. Guests may request a turndown service, irons/ironing boards, and hair dryers. Housekeeping is available daily. Guestrooms are all non-smoking.
of TripAdvisor Travelers recommend this hotel
"Palapa's on the nice beach with a view of Cozumel lights at night"
This resort is in my opinion one of the most enjoyable we have stayed in while in Playa Del Carmen. We were looking for a hotel on the beach and selected Mahekal. I like the fact that the resort was on the North side of Avenida constituyentes which according to a longtime local friend is where things are happening. He says the restaurants on the South of this street are now paying tips to cab drivers to recommend you to dine in their places. Some excellent restaurants are within easy walking distance from the hotel, but not that you even need to leave the property, our package was for a beachfront palapa with two meals per day included. We could easily switch between lunch and dinner as we saw fit on any given day. We felt the food was decent but still wandered off at night once or twice that week to dine out. Restaurant staff was some of the most attentive of anywhere we have been, for that matter the whole place took excellent care of us (even with the celebrity Jason Aldeen wedding being held there and mass confusion ) The beach is public and while people walk between the divide in the property it is not a big deal at all and while you may sometimes deal with seaweed on the beach, the staff works hard to keep it clean and it was MUCH worse at the hotels south of Avenida Constituyentes. The pools are small but we tended to want to lay on the hanging beds on the beach because the breezes kept you cool that way The rooms are air conditioned well and maids clean daily. Rooms are in reach of the resort wifi and while there are no televisions in the rooms I was able to stream an important show one night. All the palapas come with two hammocks that we used many times to relax We had a problem with the celebrity wedding and took the concerns up with the management. I do not bring this up to complain but to stress that this management is approachable if there is a problem and they were quick to fix the problem to my complete satisfaction. Many places are not as concerned but when you know the hotel management will make wrongs right, they have earned my loyalty as a traveler I am going back in November and this resort is my new favorite place to chill in Playa Del Carmen!
"Another Excellent Stay at Mahekal"
We visited Mahekal from March 29 – April 5, 2015. This was our 5th trip to Mahekal in 7 years. I should start out by saying that my wife and I have been to multiple destination in the Caribbean including Dominican Republic, Jamaica, St. Lucia, Antigua, and Mexico. In all of our travels there are only two resorts we've been to more than once; Sandals Antigua and Mahekal. With Mahekal we really feel like we found something special. First off, before we arrived I was concerned that the renovations changed the overall feel of the resort. I was pleased to find that they did not. In fact, I didn’t think it was possible, but they made it better. Mahekal still possesses the quaint, charming, small resort feel type characteristics it always had. Mahekal is the ultimate destination for R&R. The new bars and pools really take advantage of the layout with great views of the ocean. The food had always been pretty average in previous stays, but it was much improved this time. Try the Chilean Sea Bass –the best fish I have ever had anywhere. The staff is world class in every area. They are the best in the business. I would especially like to thank Manuel, Rogelio (Roger), and Vegas on the wait staff. Those guys go above and beyond, and they know who you are and what you like within 48 hours of your stay. Vicente and Jose and a couple of the other bartenders whose names I can’t recall are also true professionals (the Mojitos are the best anywhere). Also a special thanks to Boli at concierge who hooked us up with a private snorkeling tour that was a truly remarkable experience. Listen to that man - he knows what he is doing. The rooms are the best part of the resort. They are exactly like they appear in the pictures. The close proximity to the ocean on the best stretch of beach for many miles, and the prime location in Playa Del Carmen is really what you are paying for at Mahekal. It is very much worth it. The ocean front rooms are literally 20 yards to the ocean. The ocean view rooms are not much farther. Even the garden view rooms are within a stone throw to the beach. You are also a 10 minute walk to the heart of 5th Avenue. The two hammocks on each balcony is the ultimate touch. The rooms are large and clean and very nicely appointed. There are no clocks or TV’s in the rooms which some may not like, but I believe is a quality. For those who cannot completely disconnect, each of the rooms now have wi-fi. I may have already stated this in a previous review a few years ago, but the bottom line is if you are looking for luxurious, posh, opulent accommodations, this isn’t necessarily that type of destination. Furthermore, it is not a loud, obnoxious wild and crazy, party destination either. There is no 80’s and 90’s one hit wonders blaring at a party pool with loud obnoxious guests or entertainment staff trying to get you to do the limbo or play water polo. If that is what you are looking for, go to one of the seemingly endless mega all inclusives. I’ve done both and Mahekal won our hearts instantly the first time we visited. One suggestion might be a benefit to add small refrigerators to the rooms. Maybe one that would fit in the closets, just big enough to keep some refreshments cool. Although the added noise may be a distraction, and it is not difficult to run across the street and buy a Styrofoam cooler and ice at the convenience store. Additionally, I would have liked hearing some salsa music or some more traditional music from Mexico played at the bar rather than the European new age disco. However I do realize this has more to do with opinion and personal preference than anything, and I know most people might not share this opinion with me. With that being said, the resort is very nicely furnished, decorated, and landscaped. The grounds are beautiful. The rooms are accommodating and comfortable. The scenery and setting inspires tranquility and serenity. If you want a vacation complete with total peace, and relaxation in a beautiful and natural tropical setting, then Mahekal is the place to go. Turn off the air conditioning in your room, then open the shutters to let in the cooling sea breeze and listen to the sound of the ocean while you drift off to sleep. Just thinking about it makes me miss it terribly. I really can’t say enough good things about this place. For those who posted negative reviews, I just want to know something. Where or what do you people come from' We love Mahekal and can’t wait to go back. We brought three other couples with us. One of the couples visited the second time and can’t wait to return. The other two couples are already planning their next visit. I hope this review helps. If you have any questions, e-mail me at email@example.com. Jason Hagen Barron, WI
"Great resort but even with renovation there are plumbing and noise problems with some rooms that prevent 5 stars"
Before I get too far let me say that we love this place! The people are great (Jose, Manuel and Cesar we salute you especially!). The resort itself is truly the most beautiful in Playa. And the convenience to the shopping areas and amazing restaurants all over Playa truly distinguishes it over the mega-resorts all up and down the Riviera Maya. The view from breakfast and the infinity pool is probably the most beautiful anywhere in the Caribbean. And we had a great stay (8 nights through April 11) this time once again with a large group. We will definitely be coming back, for a third time. But there are issues that still need to be resolved even after the Mahekal renovation. And because of these the resort doesn't really deserve 5-star status. Yet. Throughout our last 2 days in Room 109, there was an awful sewage smell. The resort's only answer was to bring in spray deodorant (breathing in chemicals masking bacteria doesn't seem too helpful) and then to give us another room to crash in for the night. Our friends staying in Rooms 116-128 complained about late night and early morning cleaning/garbage pick-up/food service noises. The rooms all back up to a service drive that leads from the main road to one of the restaurants. Avoid those rooms if you have any light sleepers. The pool renovations are great, but there is a distict shortage of space for chairs around the infinity pool. (Tough life, huh') The beach is much smaller than previous years (Cancun is doing a HUGE beach restoration project but PDC is not) and all of the Gulf and much of the Caribbean is facing an infestation of seaweed, which makes available sand space on the beach even slimmer. But Mahekal doesn't really have any control over the beach issues. The area in front of Las Palapas still has plenty of sand space for chairs fortunately. Las Palapas is closing in a couple of months for renovations and then will reopen as an extension of Mahekal. Some great things in store! Here's hoping they can fix some of the other room-specific issues too and really deserve 5 stars...
"Lovely stay at Mahekal Beach Resort"
Just returned from a lovely stay at Mahekal Beach Resort. The property is on the north end of the hotel zone, a short walk to 5th ave. pedestrian mall. It is a small resort, with rooms in either 'palapas'' by the beach or in low rise buildings set further back. The beach is public, so people mill around the beach, but the resort itself is very private, sheltered by palms and gardens and is very peaceful. The larger hotels to the south and you can hear music sometimes during the day, but its not a big deal. The positives: The staff couldn't be kinder or more attentive, and anticipate every need. The concierge (Bolli, Alejandra) and the front desk are great, the restaurant staff excellent. The rooms are very comfortable, well air conditioned and very clean. All have decks with hammocks to laze in and enjoy the sea breeze. location!!!!! No TV or radio - but the wifi is good but we didn't stream anything, email/internet work fine. Beverages, breakfast and lunch are good, especially lunch beachside. Beach lovely but not big... palapas take up a lot of beach real estate. A lot of activities in the area. The negatives: Dinner quality needs to be improved. Substitute lunch and choose from the many restaurants in town. The two pools are small - thats where the kids go and basically take over (they have a lot of fun!!), and not enough seating poolside. They should have towels at the pool or the beach, you pick up your ration at the front desk which is inconvenient. There is no gym or spa. The resort should provide access to one (i was told there is one next door that's available, but nothing mentioned of reciprocity. I heard the two resorts are merging, which may change things.) We hope to return to Mahekal in the future and thank all there for making it such a nice week for my daughter and me.
"Heaven on Earth"
I recently visited the Mahekal resort last month for a wedding. This place was absolutely heaven on earth. The wedding was magnificent, but the Mahekal played a huge part in that. The employees and their service was immaculate and beyond 5 star. Vincente, both Manuels and Cesar attended to our huge party of 25-30 people without any hiccups. I work and manage in the hospitality industry and they by far are some of the best around. I ended up losing my phone in a taxi. I never got it back and was devistated, however the staff worked extremely hard to find it. We had beautiful sculpted chocolates st turn down in our room. The beds were extremely comfortable, and the property was was always clean. I highly recommend visiting this property. It's convenient to local shopping, fantastic restaurants, and of course the ocean.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 3:00 PM , Check-out: 1:00 PM