Mahekal Beach Resort is located on the beach in central Playa del Carmen, close to Pier Navega. Another point of interest is Xcaret Eco Theme Park.
Mahekal Beach Resort features a restaurant and a bar/lounge. The hotel serves a complimentary cooked-to-order breakfast. Recreational amenities include 2 outdoor swimming pools. Spa amenities include spa services and massage/treatment rooms. Complimentary wireless Internet access is available in public areas. Wedding services and tour/ticket assistance are available. Guest parking is complimentary. Additional property amenities include a concierge desk, multilingual staff, and gift shops/newsstands. This is a smoke-free property.
There are 121 guestrooms at Mahekal Beach Resort. Guestrooms are all accessible via exterior corridors. Balconies offer ocean, pool, or garden views. Bathrooms feature showers and complimentary toiletries. Guestrooms offer desks and in-room safes. Air-conditioned rooms also include ceiling fans. Guests may request a turndown service, irons/ironing boards, and hair dryers. Housekeeping is available daily. Guestrooms are all non-smoking.
of TripAdvisor Travelers recommend this hotel
"Peaceful and beautiful"
We stayed here last February and loved it! The location is fantastic. The pools were nice. The heated one especially because this time of year the unheated pool was just too cold. The staff was warm and friendly. It is perhaps under staffed though as mealtimes were slow and the people working were clearly focused and moving fast. a few drawbacks to consider when choosing this place would be- no refrigerator in the room, no way to order room service without walking to the restaurant to order as there are no phones, no real activities for kids. Despite this we loved it here and would consider coming back in a heartbeat.
"Great service (ESPECIALLY FROM ROGELIO) in a beautiful setting"
It's 10PM on a Saturday and we just flew back from Mexico and before I even start answering work emails I need to review Mahekal and say that it's a beautiful resort, tastefully decorated and designed... and wonderfully serviced by a great staff -- especially Rogelio. If you luck out with him as your waiter your first morning at breakfast, congratulations...you have your week made. Rogelio often served us our last mojito at night on the beach and our first cup of coffee on our balcony in the morning...always greeting us with a big smile and by name at every meal. The whole waitstaff made us feel welcome, but his effort and warmth made us feel relaxed and at home. We can't wait to go back.
"beautiful resort with authentic Mexican feel and cuisine!"
My review would be 5 * except for the following: Poor lighting at night means you go up to your porch on uneven, unlighted wooden steps, and you cannot see the lock in your door to insert your key. SO bring a flashlight or a headlamp. The surfaces around the main pool/bar area are extremely slippery, as are the cement steps. Be careful! We had a few folks slip and fall. The service at the hotel is great. Front desk is not always prompt with responding to requests, but everywhere else in the resort there is great service...happy, friendly, smiling staff. The beach area is lovely but on Sundays crowded with local families, not a problem for us, but a change from weekdays. The seaweed is a problem along the whole coast and in the Caribbean in general. It is natural but quite ugly...brown. Swimming beyond the seaweed, the water is clear and warm. We loved our room, #122, except for lighting at night. Also there is a lot of construction noise in this area, which will probably be going on until spring at least. The resort includes a great breakfast, and delicious dinners at the Cocina restaurant. Hope this is helpful. The decor and architecture are charming!
Our family of 4 adored our time at this precious place! We loved the small, personal feeling of this resort. It was stunningly beautiful in its design and decor and we were constantly surprised by the variety and quality of the food - it way surpassed any expectations. We met the chef Juliette and were so impressed with her. The beach was gorgeous and the groundskeepers worked hard to rake up the seaweed that was washing up on the beach from storms in the night. The infinity pool and hot tub overlooking the ocean were heavenly. Beyond all that though was the quality of the service! We will remember many delightful people including Melanie, Jose, Ignacio and Gabriel. Two special people stand out the most though, Rogelio and Angel - these two cousins did everything they could to make our trip as special as possible, they befriended our kids (11 & 14), brought bright smiles to every encounter and truly made our experience memorable. When our daughter was feeling unwell, Rogelio even came by our unit to check on her as he was genuinely concerned - so kind, so sincere. We miss you & Mahekal Beach Resort already!!
We stayed at the Mahekal for eight days and loved every minute of it. We had a ocean front accommodation with beautiful views. We were actually upgraded at our arrival during a driving rain storm. The people who worked here "made" our vacation wonderful. From checkin to security to housekeeping to waiters to grounds maintenance and everyone in between...thank you! To mention a few-Melanie, Angel, Rogerio, Matthew, Johnny Rios, Pedro, Jose..there were many more.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 3:00 PM , Check-out: 1:00 PM