38, St And The Beach, 77710, Playa del Carmen, Mexico - Gonzalo Guerrero
Average rating of the Hotel

1331 reviews



Mahekal Beach Resort is located on the beach in central Playa del Carmen, close to Pier Navega. Another point of interest is Xcaret Eco Theme Park.

Hotel Features:

Mahekal Beach Resort features a restaurant and a bar/lounge. The hotel serves a complimentary cooked-to-order breakfast. Recreational amenities include 2 outdoor swimming pools. Spa amenities include spa services and massage/treatment rooms. Complimentary wireless Internet access is available in public areas. Wedding services and tour/ticket assistance are available. Guest parking is complimentary. Additional property amenities include a concierge desk, multilingual staff, and gift shops/newsstands. This is a smoke-free property.


There are 121 guestrooms at Mahekal Beach Resort. Guestrooms are all accessible via exterior corridors. Balconies offer ocean, pool, or garden views. Bathrooms feature showers and complimentary toiletries. Guestrooms offer desks and in-room safes. Air-conditioned rooms also include ceiling fans. Guests may request a turndown service, irons/ironing boards, and hair dryers. Housekeeping is available daily. Guestrooms are all non-smoking.

  • General services
  • Wedding planner
  • Ticket counter
  • Laundry facilities
  • Currency exchange
  • Doctor on call
  • Reception
  • Concierge
  • Luggage storage
  • Babysitting
  • Car hire
  • Wi-Fi
  • Fax machine
  • Multilingual staff
  • Free WIFI Internet
  • General amenities
  • Private parking
  • Wellness facilities
  • Spa
  • Massage
  • Beauty salon
  • Dining
  • Bar
  • Breakfast
  • Business facilities
  • Conference facilities
  • Photocopy machine
  • Leisure amenities
  • Surfing gear
  • Diving gear
  • Tennis court
  • Skiing
  • Garden
Average rating of the Hotel

of TripAdvisor Travelers recommend this hotel

This average is based on 1331 reviews
Sleep quality
September 14

"Disappointing for a honeymoon experience"

We had booked this property based on the website and were unfortunately disappointed when we arrived. For honeymooners we were placed in a room adjacent to the kitchen so we were woken for two mornings in a row at 5:30am. Not ideal. The pool was directly in front of us too so we had screaming children echoing through our room at all times of the day. We did ask to be moved and they graciously upgraded us to another room. However the beach wasn't very pleasant and the food wasn't great so we chose to cut our trip short and head back down to Tulum, which we loved. The manager at Mahekal did try to accommodate us but it was down to us that we felt we wanted a more special experience for our honeymoon.

Athens, Greece
July 14

"The perfect Easter break"

This is a small scale hotel with a superb beachfront location, with little cabanas right at the beach and two modest pools. Arts and craft activities, and a great play room with ping pong and pool billiard, where our kids met plenty of other kids to play with. Hotel includes breakfast and either lunch or dinner. Breakfast has a good selection, with a variety of Mexican egg dishes made to order. Some Mexican music and entertainment at dinner. Located in Northern part of town, within easy walking distance of main shopping street in Playa del Carmen. We went sailing and snorkeling, and plenty of interesting tours available to Tulum, Chitzen Itza and other sites. The room was not big, but comfortable, with a nice terrace and hammocks. No tv in room and no wifi, which is all part of the philosophy, allowing for rest and a break. Great place for families.

July 14

"Amazing first stay in Mexico."

Our rooms were right on the beach, friendly Manuel could deliver drinks and food all day long. All staff were friendly, and happy to be there. Food was great - although we would have liked to have seen some authentic mexican in there every night. Live music in the bar was awesome - my younger brother loved the pool tables/ping pong - and my grandmother loved sitting on the beach or by the pool. Really does have something for everyone.

Melbourne, Australia
July 14

"Honeymoon Paradise!"

My partner and I stayed here in November last year for our wedding, and loved it! They had organised a beautiful flower decoration on the bed on our arrival ant the staff went above and beyond to make sure everything ran smoothly on the day. Our room was a penthouse overlooking the ocean and pool area, with a sunbed and hammock on the balcony. The food was delicious and there was never any wait for a table. Located right on the beach, it was a fantastic location and only a 10 minute walk into town so it was quiet at night. Thank you Mahekal for an amazing stay!

Thousand Oaks, California
July 14

"Love this place"

Best place in PDC. Since I've discovered Mahekal, I can't imagine staying anywhere else. If you're looking for big resort-style, all-inclusive hotels, this is not it. This place retains some old-time charm, it's not only ON THE BEACH, but the best beach in PDC in my opinion. Rooms are basic, no frills, but comfortable. It's on the northern end of town, and it's quiet. It's just a wonderful relaxing oasis away from the center of town, but close enough that a short walk will get you anywhere you need to be. Always feel completely safe as a woman travelling alone, with good security provided and staff very attentive at all times.Breakfast is your basic buffet with made-to-order egg dishes, lunch is good and can be eaten by the beach, but for dinner I usually head into town for better options. All in all, wonderful - I'm sure I will be back!

Booking conditions

Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 3:00 PM , Check-out: 1:00 PM

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