Mahekal Beach Resort is located on the beach in central Playa del Carmen, close to Pier Navega. Another point of interest is Xcaret Eco Theme Park.
Mahekal Beach Resort features a restaurant and a bar/lounge. The hotel serves a complimentary cooked-to-order breakfast. Recreational amenities include 2 outdoor swimming pools. Spa amenities include spa services and massage/treatment rooms. Complimentary wireless Internet access is available in public areas. Wedding services and tour/ticket assistance are available. Guest parking is complimentary. Additional property amenities include a concierge desk, multilingual staff, and gift shops/newsstands. This is a smoke-free property.
There are 121 guestrooms at Mahekal Beach Resort. Guestrooms are all accessible via exterior corridors. Balconies offer ocean, pool, or garden views. Bathrooms feature showers and complimentary toiletries. Guestrooms offer desks and in-room safes. Air-conditioned rooms also include ceiling fans. Guests may request a turndown service, irons/ironing boards, and hair dryers. Housekeeping is available daily. Guestrooms are all non-smoking.
of TripAdvisor Travelers recommend this hotel
"Business and pleasure "
What a great experience. Went only for a great rate but stayed for the service. The dive shop especially was able to accommodate my tight schedule. Payed for a group refresher course received a private instructor, and tour guide for my dive. Great bunch of people. Would highly recommend this place.
"Great Relaxing Break"
I just returned from a 5-day visit to Mahekal, and I would highly recommend it for a visit. We've traveled to Mexico multiple times, but only to the Pacific coast or the interior previously. We stayed in two garden-view palapas, near the Fuego pool, a short walk from the beach. The rooms were very nice, well air-conditioned, with a ceiling fan, and a nice built in closet and drawers, a small table and two chairs, and two built-in bedside tables (with both table lamps and reading lamps). There is also a large patio/balcony with another table and two chairs, and two hammocks (which David from the bell stand was kind enough to set up for us). We ate at each of the three restaurants (La Cocina, Las Olas, and Fuego), although La Cocina closed for some reason halfway through our trip. Then Las Olas remained as the only breakfast restaurant, which was challenging for my elderly parents, as it was on the opposite end of the resort. The staff did try to help, offering a very decrepit wheelchair, and even offering to move all 5 of us to a 2 bed palapa close to the restaurant (although we'd paid for 2 separate rooms). We stayed in our rooms and muddled through, but it was often a last-minute change as to where/when we were supposed to eat (and it did not align with the info given 20 minutes before at the front desk or the permanent information on the webpage). Once we got to the right restaurant, however, we found the food to be excellent, whether a la carte or buffet style. Breakfast at Las Olas offers both egg specials and a buffet, and you can have both, and I would recommend it. We loved the a la carte egg options, as well as the fresh fruit and juices, cereal, and yogurt. There was also a smoothie station, which alternated mornings with a quesadilla/taco station with fresh handmade corn tortillas. Service was also great: Angel was our waiter most mornings, and he was always both kind and helpful. We had drinks at the pool most afternoons, and Marcos at the Itzi pool and Eric at the Fuego pool were fantastic! I personally would recommend the mango margarita ($85). We also had snacks at the beach twice (guacamole and a quesadilla); both were super yummy. Eric also brought food and drinks down to the beach. There was happy hour (2-for-1) each day from 5-6pm, but we were siesta-ing most days. We ate dinner at Fuego twice (not a part of the inclusive, but you get a $375 per person credit), and it was very good (some of the best octopus I've had since I was in Greece). We also had a high-quality buffet at La Cocina, with live music, and an a la carte dinner at Las Olas (the only dinner option available that was a part of the inclusive, but still a very long way for our parents to walk). Next time we agreed that we would probably trade dinner for lunch more often than not, just to avoid the trek. The two pools we swam at (Itzi and Fuego) were always very clean and well-supplied with towels. Chaises were high quality, and Fuego had bathrooms on site (at Itzi you had to go to nearby Boli's bar). Beach was beautiful and well maintained. Throughout the resort there were outside showers and foot washing stations to facilitate moves between beach, pool, and room. We saw a coatimundi between the buildings one morning, and there are lots of lizards and birds. Landscaping was beautiful, and it was a small resort that allowed you to see people every day, which was nice for the children. Overall, I was sad to go home, and I would gladly return again soon. Only one caveat: the shower temp varies greatly, and if you are traveling with small children, you're going to want to be in there with them to avoid a scalding. There's plenty of hot water, but sometimes too much at once.
"Beautiful resort "
Beautiful, very relaxed place. We have visited Mahekal at the end of May with average temperatures of 28 Celsius and not too many people around. There are multiple pools, bars and restaurants, so you won't be bored with same daily routine. Beach is beautiful and full of sun beds, swinging beds, hammocks and umbrellas. Towels are free but you got to get them from one of the pools. Every beach in Mexico is public (apparently), so the local crowd has access to the beach, but there are at least three security guys at all times at the beach, very safe to leave your stuff and go for a swim. Beach waiter also available at your request. Rooms are great, air conditioning and fans available. I recommend ocean view palapas where you can spend hours in your hammock looking at the sea. I would not recommend this hotel to anyone who hates bugs and mosquitos as, even tho there are nets on the windows, bugs can get through 'grass' roof. Also if you like to stay in bed late, better get some earplugs (available at the reception) because of the very vocal local birds. Rooms are being cleaned daily, which is great as you're not supposed to flush toilet paper, but put it in the bin. Hotel grounds are very well kept. You would be amazed by the number of staff working here to keep it that way. Staff are very friendly and helpful. Gym and spa on the site. Pool tables, ping pong and library in Bolis bar. However you will not be able to buy alcohol in the resort, nor local shop after 23:30. Local shop is just outside the resort and comes very handy for anything, especially water - much cheaper. The resort is at the beginning of the 5th avenue, the entertainment centre of Playa del Carmen full of bars, restaurants and shops. It just about 5 minutes to get there. But it is also 'far' enough to not be bothered by any noises form the street. Please be aware this is a hotel, that provides for weddings and other celebrations so if you are one of the moaners who doesn't like loud music and when other people have fun, don't come here, your room is made of thin walls and grass roof so you can expect noise all night. If you're addicted to internet you will love here. Very fast wifi throughout, imagine video calling your friends and family from the beach! I would definitely return to Mahekal Beach Resort as I spent there one of my best holidays. Muchos gracias
"Best resort I have ever stayed at in Mexico"
Everyone was wonderful, especially Rogelio and Oswaldo(my favorites) ...front desk was very accommodating....greeted us as if we were VIP ! Our room had a beach view and hammocks on our palapa...wow...how relaxing! The restaurants were above average....the entire resort was soooo clean and the grounds are beautiful....I will most certainly return to this awesome resort !
"Intimate Beautiful Wedding Location!"
I had my wedding at the Mahekal on May 14th, and am basking in the glow of many wonderful memories in a beautiful place. The Mahekal was a beautiful location for the wedding of 50 guests. Our ceremony was held on the beach at the north end of the resort. We had our cocktail hour at the Las Olas pool deck and our dinner reception and dance party in the Las Olas restaurant. Las Olas Restaurant is an open air restaurant with ocean and pool views. I couldn’t have asked for a more perfect or magical wedding location. Helia is the wedding coordinator, and was my point of contact through the planning and actual execution of the wedding. Helia and the Mahekal staff are expert at executing a wedding! The evening’s events were seamless and everything went according to plan. The only problem I had was with the distribution of wedding welcome bags. They were either not being handed out or being mixed up with another wedding party there that week. With the high volume of events happening at the Mahekal, just a bit more organization up front at the reception would be helpful. Planning the wedding from a distance was quite a bit of work, as I imagine it is with any wedding. Helia puts you in touch with the vendors (you will pay an extra charge for working with vendors outside of their preferred vendors), and from there the planning is up to you. Helia does not act like a wedding planner (think Frank from “Father of the Bride”). It took many emails and sharing of pinterest photos, but in the end I got exactly the look and feel I wanted for my wedding from the vendors. Brides will also need a bit of patience as Helia is coordinating up to two weddings a week and is a very busy woman. Vendors we used were: Dezibel for decoration. VO Evolution for hair/makeup Jonathan Cossu for photography Big Bang Productions for DJ and Mariachi Band Please feel free to message me privately if you have questions about Mahekal weddings! Beyond the actual wedding day, the Mahekal was a great place for my family and friends to spend time together. We were there for a week. My sisters came with their children and they loved spending time in the pools and ocean. The resort never felt too busy and had a nice relaxed feel to it. Each guest was able to find a little corner of the resort that they loved to spend their time. The buffet meals were appreciated as they worked well with our large family group and the children. Service was sometimes a little on “Mexico time” but we were also on “Mexico time” so were not too disturbed. The rooms are simple yet clean, which was fine with me as I wanted to spend most of my time outdoors. There is no TV. Some of my guests did have trouble with their rooms, but the staff did their best to rectify the situations. It would be nice to have fridges inside to cool beverages. Water is a bit hard to come by at the Mahekal. You get two bottles of water in the room per day. However, most nights we’d come home parched with only a teaspoon of water left, and have to order extra from the reception. I’d recommend stocking up on water at the OXXO which is very nearby. My sisters bought a case of water each for their families. Overall a lovely experience and my husband and I, and our families, would love to return!
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 3:00 PM , Check-out: 1:00 PM