Pan Pacific Vancouver is a family-friendly resort located in central Vancouver, close to Vancouver Convention Centre, Pacific Centre Shopping Mall, and Robson Street. Additional points of interest include Queen Elizabeth Theatre and Vancouver Playhouse.
Pan Pacific Vancouver's restaurant serves breakfast, lunch, and brunch. A bar/lounge is open for drinks. Room service is available 24 hours a day. Recreational amenities include an outdoor pool, a health club, and a spa tub. Spa amenities include spa services, massage/treatment rooms, facials, and body treatments. This 4.5-star property has a business center and offers secretarial services, technology support staff, and limo/town car service. Wireless Internet access (surcharge) is available in public areas. This Vancouver property has event space consisting of banquet facilities, conference/meeting rooms, and a ballroom. Business services, concierge services, and translation services are available. Additional property amenities include a coffee shop/café, valet parking, and multilingual staff. This is a smoke-free property.
There are 503 guestrooms at Pan Pacific Vancouver. Beds come with pillowtop mattresses and premium bedding. Coffee/tea makers and minibars are offered. Bathrooms feature phones, designer toiletries, bathrobes, and hair dryers. Internet access (surcharge) is provided. In addition to desks and complimentary newspapers, guestrooms offer cordless phones with voice mail. 42-inch LCD televisions have cable channels, video-game consoles, and pay movies. Air-conditioned rooms also include CD players, blackout drapes/curtains, irons/ironing boards, and clock radios. Guests may request hypo-allergenic bedding, extra towels/bedding, and wake-up calls. A nightly turndown service is offered and housekeeping is available daily. Cribs (infant beds) and rollaway beds are available on request. Guestrooms are all non-smoking.
"Another Excellent Stay!"
I travel to Vancouver often and I always stay at the Pan Pacific. I have tried other hotels but they never compare. Personally I love the Pacific Club experience; breakfast, appetizers, all day coffee and tea service and two complimentary drinks to boot! And I haven't even mentioned the staff yet, who are always lovely and accommodating. Looking forward to my next stay!
"Overnight after Cruise"
Very nice hotel in Canada Place and definitely convenient if you are cruising. Even though hotel is rather expensive rooms are very nicely appointed and comfortable. Was very quiet. Restaurants in hotel or across street through underground tunnel many less expensive places to eat. Hotel has a nice gift shop and sundries available.
"A great place to stay - whether for business or pleasure!"
The Hotel. The Pan Pacific in Vancouver is probably my favorite hotel as far as locations go. It is right at the waterfront facing the Burrard Inlet where you have views of North Vancouver directly across, the Lions Bridge, and the movements of ocean bound ships and regional servicing seaplanes. Occasionally, 1 or 2 cruise ships dock right at the hotel's front steps (so to speak). The Rooms. I have stayed at the Pan numerous times in the past year and I always go for a harbour view room (why wouldn't you'!). The rooms are pretty basic as far as 4-5 star hotels go but the views are just spectular. If you can swing a Primier room, do so! I guarantee that you won't be disappointed. Basic amenities in the room include a mini bar (overpriced, of course), a chaise lounge or a club chair with ottoman, and all the ports and outlets that you could ever need. One thing though, I noticed that some rooms have better Internet speeds than others. Might be due to it's location vis-a-vis the wifi routers on each floor. The Beds. I have to admit, I have stayed in other hotels with much better beds (check out my review of the Matrix in Edmonton) but the beds at the Pan aren't bad. The sheets are nice and crisp and you get a ton of pillows of different sizes! That's probably my favorite feature of their beds. I've always had very decent sleepful nights at the Pan so I really don't have any complaints about their beds. The Bathroom. Very clean! And the showers have rain shower heads with excellent pressure. And I love their bath and skin products, as well. My only complaint is that they do not replenish the bath soap unless you ask them to. WHich sucks if you stay for a week each time (like I do). I just wish they'd be more proactive at looking at how small the soap has shrunk and then leave a new bar. The Staff. Very friendly houesekeeping staff. Overall everyone is friendly but I have had some issues with a couple - 1 waiter at the bar who was not attentive at all, and a guy at the front counter who had to keep asking his manager questions everytime I had one. Seemed incompetent but I convinced myself that he may just have been new at the time. Overall I would stay at the Pan everytime I can when I have to be in Vancouver. It's just a really great place to stay.
"bad billing experience"
The room was great, but the spa left a voice mail that could be heard by everyone in the room that we "left without paying" The services were to have been included in the final hotel bill as pre-arranged and noted in their file. The final hotel bill was not tucked under our door. One actually has to "check out." at the hotel. I had a nightmare that we actually did leave without paying the hotel bill I was that upset! They "apologized." Dining room service was excellent as was the food. A bit pricey. Room on the N side was noisy from music coming from somewhere until midnight on a Friday night. About 9am seaplanes begin taking off with a roar. Other than that, the view was nice.
"Great stay over christmas"
My wife and I stayed on Christmas evening and had a great stay overlooking the beautiful harbour. Everyone at the hotel was very friendly and professional. We had room service for dinner and it was very good.Would defiantly stay her again.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 4:00 PM , Check-out: 12:00 PM