Pan Pacific Vancouver is a family-friendly resort located in central Vancouver, close to Vancouver Convention Centre, Pacific Centre Shopping Mall, and Robson Street. Additional points of interest include Queen Elizabeth Theatre and Vancouver Playhouse.
Pan Pacific Vancouver's restaurant serves breakfast, lunch, and brunch. A bar/lounge is open for drinks. Room service is available 24 hours a day. Recreational amenities include an outdoor pool, a health club, and a spa tub. Spa amenities include spa services, massage/treatment rooms, facials, and body treatments. This 4.5-star property has a business center and offers secretarial services, technology support staff, and limo/town car service. Wireless Internet access (surcharge) is available in public areas. This Vancouver property has event space consisting of banquet facilities, conference/meeting rooms, and a ballroom. Business services, concierge services, and translation services are available. Additional property amenities include a coffee shop/café, valet parking, and multilingual staff. This is a smoke-free property.
There are 503 guestrooms at Pan Pacific Vancouver. Beds come with pillowtop mattresses and premium bedding. Coffee/tea makers and minibars are offered. Bathrooms feature phones, designer toiletries, bathrobes, and hair dryers. Internet access (surcharge) is provided. In addition to desks and complimentary newspapers, guestrooms offer cordless phones with voice mail. 42-inch LCD televisions have cable channels, video-game consoles, and pay movies. Air-conditioned rooms also include CD players, blackout drapes/curtains, irons/ironing boards, and clock radios. Guests may request hypo-allergenic bedding, extra towels/bedding, and wake-up calls. A nightly turndown service is offered and housekeeping is available daily. Cribs (infant beds) and rollaway beds are available on request. Guestrooms are all non-smoking.
"Continuously high standards"
We've just completed our third stay at the Pan. We go back because the staff maintains a high standard of warmth, respect and integrity in their professions. Though it was over-run with conventions this time( elevators a challenge), the staff maintained their professionality thru-out. The Pan is our go-to in Vancouver.
"Great Hotel, Excellent Location"
First rate accommodations with very nice rooms, linens, and spacious bathroom. Its location to convention facilities was excellent and its proximity to lots of shopping and eateries was helpful. Personally, I loved the very fast elevator and the bar was pretty good too. The front desk staff were very pleasant and accommodating. My one gripe about the Pan Pacific was the Internet access, which was often barely faster than dial up. On more than one occasion I left my room and went across the street to Tim Horton's for coffee and respectable web access. If you are going to charge $200+ a night for lodging, then is a decent connection too much to ask for'
"A very nice hotel losing its touch :("
It was an awful experience when I noticed that at least one of the face towels which I used was actually from the previous guest - yikes.:( The towel looked clean otherwise, except for the lipstick mark which was on the side facing the wall. I did call the front desk and was even more surprised when the Manager took it as a routine incidence and didn't seem concerned. It was also brought to the attention of the checkout clerk. The staff at this property is very polite, will listen to you very carefully, and then ignore what you say. Other than the poor and unacceptable housekeeping experience, it is an excellent facility. Should I give them another chance' Not sure right now.
"A perfect one night on the town"
My wife and I spent one night at the _Pan Pacific and had excellent service, a lovely room looking west over Stanley Park with the concierge delivering chocolate covered strawberries and complimentary free parking. A great way to spend a night away from home in Vancouver
"Vancouver BC Weekend"
We booked in advance for a Premier Room. We arrived at the hotel just before noon. We were upgraded to a 1,490 S/F suite with a 270 degree view of Stanley Park the mountains, the harbor and the city. The suite and views where amazing. We had dinner at the 5 Sails Restaurant in the hotel and the food was delicious and the service was 5 star. The entire Pan Pacific "Team" all where 5 star and very friendly. This will be our hotel when returning to Vancouver BC. I would highly recommend the Pan Pacific for your next stay in Vancouver BC. On a side note we took the Amtrak train from Seattle to Vancouver BC. That's they way to travel. Stress free :)
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 4:00 PM , Check-out: 12:00 PM