Pan Pacific Vancouver is a family-friendly resort located in central Vancouver, close to Vancouver Convention Centre, Pacific Centre Shopping Mall, and Robson Street. Additional points of interest include Queen Elizabeth Theatre and Vancouver Playhouse.
Pan Pacific Vancouver's restaurant serves breakfast, lunch, and brunch. A bar/lounge is open for drinks. Room service is available 24 hours a day. Recreational amenities include an outdoor pool, a health club, and a spa tub. Spa amenities include spa services, massage/treatment rooms, facials, and body treatments. This 4.5-star property has a business center and offers secretarial services, technology support staff, and limo/town car service. Wireless Internet access (surcharge) is available in public areas. This Vancouver property has event space consisting of banquet facilities, conference/meeting rooms, and a ballroom. Business services, concierge services, and translation services are available. Additional property amenities include a coffee shop/café, valet parking, and multilingual staff. This is a smoke-free property.
There are 503 guestrooms at Pan Pacific Vancouver. Beds come with pillowtop mattresses and premium bedding. Coffee/tea makers and minibars are offered. Bathrooms feature phones, designer toiletries, bathrobes, and hair dryers. Internet access (surcharge) is provided. In addition to desks and complimentary newspapers, guestrooms offer cordless phones with voice mail. 42-inch LCD televisions have cable channels, video-game consoles, and pay movies. Air-conditioned rooms also include CD players, blackout drapes/curtains, irons/ironing boards, and clock radios. Guests may request hypo-allergenic bedding, extra towels/bedding, and wake-up calls. A nightly turndown service is offered and housekeeping is available daily. Cribs (infant beds) and rollaway beds are available on request. Guestrooms are all non-smoking.
of TripAdvisor Travelers recommend this hotel
"Fantastic Views - Great Staff"
Will not find a better view than the mountain view rooms here, definitely worth the upgrade. Hotel staff were super friendly and made our stay an absolute pleasure. Would not bother staying anywhere else if we were to visit Vancouver again.
"Had a wonderful stay"
My daughter and I took my granddaughter there to spend the weekend as she lost her dog last week. It was the best hotel I have ever stayed in. Service was excellent! Food was excellent! Location was excellent! Our room was large and comfortable with an excellent view! Pool was warm and had an incredible view that we all loved! We saw 3 cruise ships come and go while we were there which was an added bonus! Lots to do within walking distance! My granddaughter wants to do it again for her birthday next year instead of a birthday party for her thirteenth! The only complaint I had was that it was paid high speed internet in the room which was the best internet I've ever had while traveling so worth paying for. I just felt with a top end hotel they should offer free high speed wifi in the rooms. It was offered throughout the main areas of the hotel though.
"excellent place to stay"
Found the hotel easy to get to after disembarking the cruise ship, just a short walk to the front door, The doorman takes your luggage and your free to attend to your booking. If you stay there must see the flyover Canada just at the back of the wharf. Would recommend this Hotel and bit expensive but well worth it, beds the best every.
"Stay at Pan Pacific"
My husband and I traveled to Vancouver and stayed for two nights prior to a cruise we took to Alaska for our anniversary. From the time we booked with Pan Pacific to the minute we left everything was extremely wonderful! The staff at Pan Pacific went above and beyond for us! We were welcomed at the front desk with friendly service and it continued until we left. You can really tell the staff love their job and take pride in it. They even arranged for our bags to be taken to the port prior to our cruise. The hotel is very clean and well kept. The rooms are beautiful and they graciously upgraded ours as well as surprising us with an anniversary cake and hand written card! It was a very nice touch and something we will always remember. We had a wonderful view from our room and were able to watch our ship come into port. The room was very clean and the bed was the MOST comfortable bed I have ever slept in at a hotel. The turn down service they offered each night was a very nice touch and something we really enjoyed as this is not offered at many hotels. The hotel is in a perfect location in downtown Vancouver that is close to major attractions and within walking distance to many restaurants, bars, shopping, and Stanley Park. There are plenty of taxis outside the hotel if you are traveling outside of walking distance and the Canada Line is only a block or two away as well. The concierge desk was always extremely helpful to us. They made dinner reservations and were always available with advice on things to do and see. We will highly recommend this hotel to anyone. We had absolutely zero complaints and all staff went above and beyond for us during our stay! You will not be disappointed if you choose to stay at this hotel. They made us feel as if we were the only guests at the hotel and we almost didn't want to leave for our cruise we enjoyed the hotel so much. Excellent service and a beautiful property!
"Excellent hotel atop the cruise terminal"
This was our first stay at this hotel. We normally are loyal to a chain of former railway hotels, but those hotels in Vancouver were charging $200 per night more than the Pan Pacific for a Club room. The fact we were taking a cruise gave us a second reason to book our two-night stay at this hotel. The club room was roomy and well-furnished. I was being thrifty and didn't pay the extra for the better harbour view, but the "city view" was very good anyway. The club rooms are on the 22nd and 23rd floors. The lounge is on the 23rd floor and has a stunning view of the harbour and Lions Gate Bridge. The staff in the Club Lounge were very helpful and efficient. The "goodies" were ample and there was an added bonus of the first alcoholic drink being free from the honour bar. There was nice china - even tea-pots - and silver cutlery in the lounge. My only complaint about the lounge: although free wi-fi was offered to Club level guests, those of us who do not travel with a computer can't avail themselves of free Internet because there is no complimentary computer terminal available. Almost all Club level lounges we have stayed at have a computer for the guests. Even many budget hotels offer this. There is a Business Centre in the lobby but there is a charge to use it. This minor complaint is all I have to say of a negative nature. On the morning of our cruise we had a porter collect our two cases and take them to the ship. From the time they were taken from our room we didn't have to deal with them until they were delivered to our cabin on the ship. There are two lifts from the lobby down to the cruise terminal. The rate for a Club room can be quite steep, but by booking well in advance we paid a very reasonable price and, as I said, we saved $200 per night over staying in the equivalent type of accommodation and service at our usual hotels. We now have a new favourite hotel in Vancouver - even if we are not taking a cruise!
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 4:00 PM , Check-out: 12:00 PM