San Francisco Marriott Marquis is a business-friendly hotel located in central San Francisco, close to Westfield San Francisco Center Shopping Mall, Moscone Convention Center, and Union Square. Additional points of interest include St. Mary Square and San Francisco Museum of Modern Art.
Dining options at San Francisco Marriott Marquis include 2 restaurants and a bar/lounge. Room service is available during limited hours. Recreational amenities include an indoor pool, a health club, a fitness facility, and a steam room. Spa amenities include spa services and massage/treatment rooms. This 4-star property has a business center and offers small meeting rooms, limo/town car service, and audio-visual equipment. Complimentary wireless Internet access is available in public areas. This San Francisco property has event space consisting of banquet facilities, conference/meeting rooms, a ballroom, and exhibit space. ;Business services, wedding services, and tour assistance are available. Additional property amenities include a coffee shop/café, valet parking, and a concierge desk. This is a smoke-free property.
There are 1,499 guestrooms at San Francisco Marriott Marquis. Beds come with premium bedding. Bathrooms feature shower/tub combinations, designer toiletries, and hair dryers. In addition to complimentary weekday newspapers, guestrooms offer multi-line phones with voice mail. 32-inch LCD televisions have pay movies. Air-conditioned rooms also include desks, coffee/tea makers, blackout drapes/curtains, and electronic check-out. Guests may request a turndown service, refrigerators, and hypo-allergenic bedding. Housekeeping is available. Cribs (infant beds) and rollaway beds are available on request. Guestrooms are all non-smoking.
of TripAdvisor Travelers recommend this hotel
"Consistently Great Hotel"
I have been coming to this hotel for over 20 years and it has consistently been great service with a great staff. As a Gold Elite member the access to the Concierge lounge is another added value. A tablet is available in every room to help you plan your stay in the city. Excellent location to explore the city either on foot or public transport being on MOMA. Just a stones throw away from lots of shops, bars and restaurants.
What a lovely hotel with fabulous staff. From the moment we arrived the service we recieved from every member of staff was nothing short of excellent. We arrived early and were able to check into our room no problem, A lovely sized room for 4 people. A tablet is available in every room to help you plan your stay in the city. The Bar is a must visit but it does get very busy when it first opens but worth it for the most amazing city view. Excellent location to explore the city either on foot or public transport. Just a stones throw away from lots of shops bars and restaurants
Hotel is in a very central location - near the Powell St BART station, just a block from Market St, a block from the Westfield mall, and a block from the Moscone Convention Center. The hotel lobby was very crowded and noisy in part due to a conference, but it appeared that many tourists were staying at this hotel as well. Staff were nice and helpful and there were always people around to answer your questions. The only negative aspect of the service was during the buffet breakfast when service was slow or reluctant from a couple of staff members. Hotel rooms were dated, this was very typical an 80s type of large chain hotel. The great thing was that they still have a bar fridge in the room so you can keep food or cold beverages in the room. Had some trouble trying to get the air conditioner to cooperate - in order to get it to circulate air I had to lower the temperature which made the room too cold. There was also a very noticeable smell in the room, which made me wish I brought along some febreze. Rooms are somewhat clean, bathtub had hair on it when I first got to my room, reflecting some lack of attention to detail during cleaning. They were also not consistent in the toiletries/ amenities which they replaced. On my second day I had some hand soap added to the collection, on the third day a shower cap was added. Not everything I used got replaced the next day, if at all, so that part was strange. Housekeeping times were also very inconsistent each of the 5 days (including the morning of my checkout!) I was there, ranging from 10am till about 3pm, so it was difficult to find a time to stay in my room and get work done. I get that it's a busy hotel so maybe it's not something that could be helped. Not a bad place to stay for work if you're out and about, but most definitely not a hotel for a relaxing vacation or quiet time, unless the conveniences of its location are more important.
"Great Last Minute Vacation"
I booked a last minute trip to SFO and had a rough experience with another hotel. When I arrived at the Marriott I could feel an IMMEDIATE difference in the service. I was checked in by Manager Greg. He was assisted by Malte. They were both great and made me feel welcomed. After the 8hr trip I was glad to deal with a speedy check in. Location: This is the place to stay in Union Square. One block from the Westfield Mall, a few steps to bus stop, next to Target, Movie Theater and Bowling, Walgreens and tons of shopping. Key features of the hotel restaurants and common areas -Hertz counter in the hotel. -FedEx Business Center-great for the business traveler, I was able to take a call from the room but only because it was early before staff arrived. -The View Lounge-The Bar at the top of the hotel offers some of the best views of San Francisco and tasty specialty drinks and appetizers. Get there early on the weekend for prime seating by the windows. It opens at 4pm. -Excellent Concierge service- The staff was very helpful in making recommendations from the best route to take to restaurants and tours. They are constantly busy. I would suggest getting here early to beat the crowd. They have coupons and discounts for some tours. Mary was very helpful! -Luggage Valet-After we checked out we checked our luggage until a late flight. -Late checkout for rewards members-Call early on the day of checkout to see if late check out is available. I believe 1pm is the latest for no charge. -Great lounge- Lots of space near main lobby to plug up do work or read while waiting. -Staff-The staff was consistently nice from the doormen to the staff and the View Lounge. -Parking-I did not rent a car because Parking in Union Square can range from $60-$75 day. I took BART yellow line from the airport for $8.65 one way. On the way back to airport I took a shared Uber for $23.00. I will be back! The only negative was the minor spills of the room and also received a bill for Long distance calls. I did not use long distance, that’s what my cell phone is for!
"Typical marriott, very well located!"
Great location for the hotel. My only complaint is that my room was REALLY far from the elevators. Next time I will request one closer. Very spacious rooms with soundproof windows. Note that there is no full length mirror in the room.
Credit cards accepted by the hotel: Visa - MasterCard - American Express - Diners Club - Japan Credit Bureau (JCB) - Discover
Check-in: 4:00 PM , Check-out: 12:00 PM