480, Sutter Street, 94108, San Francisco, United States - Union Square
Average rating of the Hotel

991 reviews



San Francisco Marriott Union Square is located on the beach in San Francisco, close to Union Square, TransAmerica Redwood Forest, and Pier 39. Other points of interest near this hotel include San Francisco Museum of Modern Art and TransAmerica Pyramid.


Dining options at San Francisco Marriott Union Square include a restaurant and a bar/lounge. Room service is available during limited hours. Recreational amenities include a fitness facility. This 4-star property offers small meeting rooms, limo/town car service, and audio-visual equipment. High-speed Internet access is available in public areas. This San Francisco property has event space consisting of banquet facilities, conference/meeting rooms, a ballroom, and exhibit space. The property offers an airport shuttle (surcharge). ;Wedding services, translation services, and tour assistance are available. Guest parking is available for a surcharge. Additional property amenities include a coffee shop/café, a concierge desk, and multilingual staff.


There are 400 guestrooms at San Francisco Marriott Union Square. Beds come with pillowtop mattresses and premium bedding. Bathrooms feature shower/tub combinations and designer toiletries. Wireless and wired high-speed Internet access is available for a surcharge; guestrooms also offer multi-line phones, CD players, and voice mail. Flat-panel televisions have premium cable channels and pay movies. Air-conditioned rooms also include separate sitting areas, desks, coffee/tea makers, and blackout drapes/curtains. Guests may request a turndown service, hair dryers, and hypo-allergenic bedding. Housekeeping is available. Cribs (infant beds) and rollaway beds are available on request.

  • General services
  • Wedding planner
  • Valet parking
  • Laundry facilities
  • Currency exchange
  • Interpreting
  • Doctor on call
  • Reception
  • Concierge
  • Luggage storage
  • Babysitting
  • Airport transfer
  • Limousine service
  • Wi-Fi
  • Multilingual staff
  • Room adapted to disabled people
  • General amenities
  • Disabled access
  • Private parking
  • Air conditioning
  • Safety deposit box
  • Elevator
  • Wellness facilities
  • Yoga studio
  • Fitness centre
  • Dining
  • Bar
  • Breakfast
  • Business facilities
  • Conference facilities
  • Leisure amenities
  • Bike rental
  • Golf course
  • Tennis court
  • Children's playground
Average rating of the Hotel

of TripAdvisor Travelers recommend this hotel

This average is based on 991 reviews
Sleep quality
Ottawa, Canada
October 14

"Great Location"

Great place to stay. Stayed on the 15th of October 2014. Very pricy for one night ($400.00 plus). At that price one would think Wi-Fi would be free of charge, but no - 12.95 per day. Come on guys, is this really necessary. I stayed at much cheaper hotels than this and had free Wi-Fi. Why must you empty everyone's wallet' Besides this little peeve, everything else was great. Rooms are very nice and spacious, and very comfortable beds. I also dislike having the cleaning personnel leave envelopes on the bed (like begging for more money). Management should pay them a little more for their work, especially with the prices they charge for one night stay.

October 14

"Better than a basic hotel - but felt nickel'd & dime'd"

The hotel staff was great - friendly & helpful. The bar was ok (no draft beers) The rooms were modern & comfortable. But i guess what got me was poor wifi- aside from getting charged - every time i'd use either a new device (iPad vs computer vs smartphone) had to go thru what felt like the full log in process - might sound trial now - but got very annoying. The location is great - across from starbucks and down the street from SEARs - no not the hardware store - the diner that serves up a great breakfast...union square is a great area..

October 14

"Beware of Theft"

Someone broke into our room and stole my wallet and backpack. Hotel security kept saying that I lost these items and they considered them only "missing". They suggested that we look behind the curtains and under the beds. They refused to belief us and treated us like we were making this up when clearly it was theft. Even the housekeeping lady tried to tell us she thought she had seen someone coming out of our room, but management changed her story. I would expect that hotel management at a Marriot would treat their customers better and not try to lie and cover this up in order to keep their reputation. Very disappointed in being treated so poorly. WATCH OUT FOR YOUR BELONGINGS AT THIS HOTEL! Thieves in the area have found a way to by-pass hotel keys in order to gain access to rooms and management refused to acknowledge this.

October 14

"Nice Stay"

Spent several nights here on business. Found the hotel to be a nice place to stay. It's far enough up the Powell St hill to be away from the intensity of the crowds closer to Union Sq and Market St. But it's close enough to easily walk to Union Sq and everything around it. My room had a nice bay window area with a couple of seats located there. The room felt spacious. My 14th fl view wasn't spectacular, but it was enjoyable to see the cable cars ride up and down Powell St. You could hear a lot of the noise of the city. Particularly annoying was the shrill whistle the doormen continuously use to summon taxis. The breakfast and bar staff were friendly and efficient. The dinner wait staff were less so. I would stay here again, though there are many, many hotels in the area that would be suitable as well.

Los Angeles, California
October 14

"Great location in heart of SF Shopping and a short walk to ATT Park"

I visited SF to attend the Giants play off game. This was the first time I stayed at this hotel and was very pleased with the location, rooms, food and service. I would recommend the concierge level as it provides breakfast in the morning, snacks, soda, juice water and coffee during the entire day and non-hosted alcoholic beverages in the evening. They also have computer access for printing out boarding passes. This location is a 20 minute easy walk to ATT park.

Booking conditions

Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 4:00 PM , Check-out: 12:00 PM

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