SAN FRANCISCO MARRIOTT UNION SQUARE

We loved our weekend stay at the Marriott Union Square. It's a 6-block stroll up Powell Street from the BART station, or you can take the cable car which has a stop next to the hotel. Check-in was super friendly and fast, and we got a free upgrade to a junior suite. The room was great, even though it was on the 7th floor. Spacious, modern, clean, with all necessary amenities. We didn't try the restaurants for dinner or breakfast, but looking at the room service menus they have a nice variety of food. Will definitely stay here again when visiting San Francisco. It's an easy 5-minute walk to Chinatown or to the shops around Union Square, and there are lots of restaurants and shops around. Highly recommended!

Pros and Cons. Pros- Very conveniently located to Union Square, China Town and some great restaurants. The staff were first class and very friendly and accommodating. When you walk into the main lobby you will be under whelmed. The lobby is small but nicely decorated. Small hotel so no long halls and its quick to get in and out. The bed was very comfortable. Cons- It's San Francisco so nothing is priced moderately. A little pricy for what is actually is. I was on the 5th floor and the street noise was very noticeable. If a view is not important, and I don't think they are great here anyway, I would suggest getting a room off the street and higher up.

My daughter and I had a wonderful four night stay at this lovely hotel. Every member of staff we encountered was warm and welcoming which made our stay that much more pleasurable. I am a wheelchair user and greatly appreciated the great care that was taken in selecting a room that could accommodate my chair comfortably. We were given a room on the twenty second door and after a 10 hour flight were ready to drop however the view took us both by surprise as we had a fantastic view of the city including union square. It was night time and the lights of the city were breathtaking. The beds were so comfortable with lovely fluffy pillows, soft mattress toppers and duvets. The hotel itself is a very short 5 min walk/wheel from union square and we even manage to walk/wheel to the finance district. Room service was very quick and the food was very much to our taste. I would not hesitate in recommending this hotel. Thank you to all the staff who made are stay so special.

Arrived at the hotel. Valet unloaded the car. Took out bags into the hotel and we stood in a queue at check in, only to be told that we were at the wrong location. In fact the valet sign says Marriott Union Square!! This must happen all the time. Why did the valet not check before removing our suitcases and sending our car away to be parked!!! We had just got off of a 10 hour flight and were not amused!!!

Great location, great staff. The bellmen were very nice and helpful. The bathroom was very small - enough for 2 adults, but no more. Our room faced Sutter St and it was very noisy - trolley, cars, people walking, etc. No free WiFi, but if you are a rewards members, it is free. However, on the days we were there, internet connection was horrible We could not connect to get tickets to baseball game. Finally ask Concierge for help and she too experienced problems. when we got our tickets, the PC would not print - ugh. They were finally faxed to us at another Marriott. as awesome as was the staff. Great selection of food and drinks. The view was really nice. Overall stay was nice.