Dirty, Outdated & overpriced!!! Bathroom looked as if used, Bed was definitely Layed Or Sleep In. Called Ft Desk No Help. $ 52.00. Self park in dark dingy underground garage. ( don't leave family alone there)
"Sink backed up for two days!"
While this hotel is in a good location , the service is terrible. I reported that the sink was back up, it took two days for someone to come fix it . The person doing the cleaning didn't report it . When the engineer came to fix it , he informed me it need to be snaked . Great ! But since it was 6:30 am he wanted me to wait until later in the day. So we were suppose to wait until a more convenient time for the staff not the guest. Horrible service . We also had someone come to the room after we checked in to change the dirty curtain liner. This is not an economy hotel , we are paying $163 a night . Extremely disappointed. Hopefully nothing else goes wrong since we are stuck here for another two days .
I have stayed at the Fisherman's Wharf before at a similarly priced hotel which is on the waterfront. I thought I would try something different. Mistake. The hotel is large and impersonal. The walk from the lift to the room is a 10 day hike by camel. Two things irritated me. The first was the apparent lack of free wifi in the room. This was fixed by going to reception whereupon I was informed that if I went through a process of joining the SPG club, it would be for free. I did this and it was free. On my two week trip this was the only hotel which made wifi access irritating. The second irritation was the extortionate price of parking. Apart form that the hotel was clean, the bed was fine. The location is one street back from the waterfront and is a little walk to the cable car.
"Nice hotel...conveniently located to Fisherman's Wharf"
This is a great hotel if you are looking to stay near Fisherman's Wharf. You are literally only a couple of blocks from the piers. The hotel...while not spectacular looking from the outside...was quite nice inside. It felt like it was recently renovated...as all the common areas and our room were very updated. We didn't try many of the amenities...so I can't comment on those. The room rate was also reasonable given the location and the overall quality of the hotel. My only complaint/recommendation: Stay on the top floor. Do not stay on a lower floor. We were on the 1st floor...and could hear every move from the people above. Thankfully...they went to bed early and got up late. Otherwise...that would have been a real problem. Overall...if you are looking for a good hotel in Fisherman's Wharf...this is a great option.
"4day getaway with kids"
I picked The Sheraton because of the location, and traveling with young kids that don't real walk a lot, and the Fishermans Wharf was pretty much local to a lot of the kids touristy locations, so I was happy staying here and the kids too. It was clean and quiet, they had a Safeway across the street, to buy snacks and things, Mcdonals and In N Out were around the block and the famous Boudin, where we had Clam Chowder in a bread Bowl, there were many choices to eat from, but if you really a foodie person, you had to uber out and pay about 8-9.00 which I didn't mind, ways of transportation was easy, The Bart, the trolley, ect, everything around the tourist is pricey, you just have to pick and choose what you want to do, over all I was happy with my stay. I do recommend to anyone who is traveling with kids stay here.
Credit cards accepted by the hotel: Visa - MasterCard - American Express - Diners Club - Japan Credit Bureau (JCB) - Discover
Check-in: 3:00 PM , Check-out: 12:00 PM