"Nice hotel. Good walkable location"
Overall, this hotel is in a good location and is nice for a family or business traveler. I will stay here again. The best thing about this hotel is its close proximity to Fisherman's Wharf. Given it's location we were also able to walk to the Ferry Building in 30 minutes and a 15 minute walk to Little Italy/Italian District. The facility is very clean with updated decor and finishes. The room was on the smaller side but still a decent size for my family of 5 (2 adults & 3 very young children). The beds were comfortable too. Amenity wise, there was a beautiful outdoor patio along with fire pit but It was extremely cold so no one was using these areas but I could imagine they'd be great for adults and kids in the Spring/Summer/Fall. When booking, we had the option to pay only a few dollars more for breakfast, which I highly recommend. However, if you buy the buffet breakfast separately, I think it's around $25 which is a bit on the pricey side for what you're getting. The downside of the hotel is they didn't have a refrigerator in the room, which would have been good for snacks. Our room faced an alley so there wasn't a view. The windows weren't the best so we were able to hear noise from delivery & trash trucks from the alley. The noise wasn't too early or late so it didn't disrupt our sleeping but did detract from the serenity of the room. I'd recommend just asking for a room that doesn't face the alley or perhaps on a higher floor (we were on the 2nd).
Stayed for 3 nights at an average cost of $550 per night with no breakfast included.No fridge in room but able to get one at extra cost.Very small bathroom.Family room not available first night and had to change rooms on second night.Not up to normal Sheraton standards.
"A Bit Short of my Expectations"
I first want to commend the hotel on everything they are doing well. The location is excellent. The room was clean. The staff was courteous. The bed was comfortable. All good, right' Now let's talk about the downside. With mid-level hotels today offering free Wi-Fi, free breakfast, microwaves and refrigerators, this hotel is going in exactly the opposite direction. There is a charge for Wi-Fi, no microwaves or refrigerators provided, but can be requested for a charge; if you want breakfast, it is available for purchase. If this were a luxury hotel, I would not be surprised. It is not. The room was an average size. It was not well appointed. The bathroom was tiny and the shower didn't work well. The room itself was noisy. You could hear people in other rooms. After reading other reviews, I don't know if another location would have improved that situation. There were no sheers over the windows. As a result, the roman shades had to be completely closed for privacy or completely open for light. From our poolside room, we could see directly into the rooms across from ours and therefore, I'm sure they could see into ours as well. Sheers would improve this issue. I would be willing to stay in this hotel again, but I would request a large, quiet room and hope for an improvement. The hotel is so large, I'm sure there are other options. A word of caution regarding the neighborhood. It is very convenient to many tourist attractions and to stores and shops. However, there are many aggressive street people in the area. Take care. In summary, Sheraton has a good reputation. I was expecting more.
Great location! Staff was friendly, knowledgeable and gave good recommendations for local spots. Staff heard that we got engaged and hotel sent us a complimentary wine bottle with a basket of cheese, cured meats and crackers. Highly recommend.
"Very good and worth it"
I haven't got a photo of the hotel but I have this which is <200m away. It's a great hotel with a wifi connection and a close proximity to fisherman's wharf. Room good and only dissapointment was I had to leave so soon!
Credit cards accepted by the hotel: Visa - MasterCard - American Express - Diners Club - Japan Credit Bureau (JCB) - Discover
Check-in: 3:00 PM , Check-out: 12:00 PM