Sheraton Fisherman's Wharf is a family-friendly hotel located in San Francisco's Fisherman's Wharf neighborhood, close to Fisherman's Wharf, Musee Mecanique, and Coit Tower. Additional points of interest include Westfield San Francisco Center Shopping Mall and San Francisco Museum of Modern Art.
Dining options at Sheraton Fisherman's Wharf include a restaurant. Room service is available during limited hours. Recreational amenities include an outdoor pool and a fitness facility. This 4-star property has a business center and offers limo/town car service and audio-visual equipment. Complimentary wireless Internet access is available in public areas. This San Francisco property has event space consisting of banquet facilities and conference/meeting rooms. ;Guest parking is limited, and available on a limited first-come, first-served basis (surcharge). Additional property amenities include a coffee shop/café, valet parking, and a concierge desk. This is a smoke-free property. A total renovation of this property was completed in May 2008.
There are 531 guestrooms at Sheraton Fisherman's Wharf. Guestrooms have city, pool, or courtyard views. Beds come with signature bedding and down comforters. Furnishings include desks and ergonomic chairs. Bathrooms feature makeup/shaving mirrors, complimentary toiletries, and hair dryers. Wireless Internet access is available for a surcharge; guestrooms also offer multi-line phones and in-room safes (accommodate laptops). Flat-panel televisions have pay movies. Air-conditioned rooms also include coffee/tea makers, electronic/magnetic keys, irons/ironing boards, and clock radios. Guests may request hypo-allergenic bedding and wake-up calls. Housekeeping is available. Cribs (infant beds) are available on request. Guestrooms are all non-smoking.
of TripAdvisor Travelers recommend this hotel
This hotel is close to Fishermans Wharf. The staff are friendly and attentive - find time to hunt out Prince at the concierge desk - his knowledge is exceptional. Everything is in walking distance - the wharf, the cable cars, great for food and entertainment.
"Solid if unspectacular"
This hotel is well positioned for Fisherman's Wharf and but otherwise is pretty charmless. Pool is ok - quite small. The front desk staff are helpful and always able to point you to their favourite restaurant (!)
"Just average. "
We spent all of last week at the Sheraton Fisherman's Wharf on business as Starwood Preferred guests. First off I will give the positive. The hotel is clean and Close to a lot of great restaurants and activities. The negative is that the hotel is dated and the bathrooms are tiny. The actual shower areas are extremely dark and very cramped. The toilets are small and from the 80's. The ac system is straight out of a motel 6 and has no temperature setting. You just have to turn the knob and hope that you don't wake to a freezing cold room. The spg elevator was broke for half of our stay. Also, each night when walking to our rooms we were overcome by cigarette smoke coming from rooms in the hall. I left a note each day asking for my sheets to be changed. I know this did not happen because the same black stain stayed on my sheet for 5 nights. Parking was very high and even thought we only had one car each of our rooms were billed for parking. It took three separate calls to get this handled. The carpet was torn and pulling apart. There was a refrigerator in our rooms, but it was a clear cheap after thought to the room. There was no microwave. I probably asked the bellmen to hail me a taxi at least 15 times. Each time I had to wait for the Bellmen to get off of their cell phones, or to get done talking to each other. I also found it odd that the bellmen negotiated the cab fare with the driver prior to us leaving, and each time the driver did not run the meter and asked for cash. This only happened when I had the Sheraton staff hail me cabs, very odd... The small cafe was ok. The sandwiches were premade and a little stale. I asked for red licorice that I purchased the first day, but on the second through fifth day was told they the cafe was out. Overall this was a rather disappointing stay with a very relaxed staff that does not have a customer first attitude. I would expect much more as a spg guest. Next month we will be changing our stay to the W.
"Great customer service"
The staff at the this hotel were extremely friendly and helpful. I want to especially acknowledge Prince, who was exceptional in his service to me. Throughout my two day stay, he went out of his way to make sure I was comfortable particularly with information on where I could find the locations I needed in the city. It's the first time I have seen a hotel staff member so dedicated and yet enjoying offering a service and expecting nothing in return. I congratulate management at this hotel for keeping people like Prince on staff.
"Amazing Time! "
Stayed April 17-20 and couldn't have had a better experience! This hotel is worth every penny. It is located in a prime spot, only about 2 blocks from Fisherman's Wharf. The staff is phenomenal and very personable. The concierge was the best I've ever had the pleasure of dealing with at a hotel. We got detailed instructions on how to get to the destinations we wanted to see, help getting transportation back to the airport, and some sparkling wine to celebrate our engagement. Slept like babies on the comfortable beds in the room. I would highly recommend this spot and will definitely be coming back to this outstanding hotel!
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 3:00 PM , Check-out: 12:00 PM