Sheraton Fisherman's Wharf is a family-friendly hotel located in San Francisco's Fisherman's Wharf neighborhood, close to Fisherman's Wharf, Musee Mecanique, and Coit Tower. Additional points of interest include Westfield San Francisco Center Shopping Mall and San Francisco Museum of Modern Art.
Dining options at Sheraton Fisherman's Wharf include a restaurant. Room service is available during limited hours. Recreational amenities include an outdoor pool and a fitness facility. This 4-star property has a business center and offers limo/town car service and audio-visual equipment. Complimentary wireless Internet access is available in public areas. This San Francisco property has event space consisting of banquet facilities and conference/meeting rooms. ;Guest parking is limited, and available on a limited first-come, first-served basis (surcharge). Additional property amenities include a coffee shop/café, valet parking, and a concierge desk. This is a smoke-free property. A total renovation of this property was completed in May 2008.
There are 531 guestrooms at Sheraton Fisherman's Wharf. Guestrooms have city, pool, or courtyard views. Beds come with signature bedding and down comforters. Furnishings include desks and ergonomic chairs. Bathrooms feature makeup/shaving mirrors, complimentary toiletries, and hair dryers. Wireless Internet access is available for a surcharge; guestrooms also offer multi-line phones and in-room safes (accommodate laptops). Flat-panel televisions have pay movies. Air-conditioned rooms also include coffee/tea makers, electronic/magnetic keys, irons/ironing boards, and clock radios. Guests may request hypo-allergenic bedding and wake-up calls. Housekeeping is available. Cribs (infant beds) are available on request. Guestrooms are all non-smoking.
I had been warned that the hotels in San Francisco are quite expensive, so when we booked this hotel at a great price, I wasn't sure what we were going to get. What great value it turned out to be! We were only about a block and a half from the water, the beds were very comfortable and the staff were very friendly and helpful. I will certainly be returning here the next time I am in San Francisco!
"Nice hotel but a couple bad experiences"
Hotel was fine, clean room, comfortable bed. Noisy from adjacent rooms and from street. For noise control, ask for top floor, inside room, and bring your noise machine. We had two bad experiences: We were run out of an interior courtyard because they were "saving it for a conference group"...no signs telling this, and we never did see anyone else out there. And, we were given a late checkout of 1:00. On check-out day, we went up to our room to get our bags at 12:30, and our room key-cards wouldn't work. Same thing with the other couple we were staying with. So we all troop down to the front desk to be told "Oh, that's standard. Our room key-cards are automatically de-activated at noon on check-out day." I said "Well shouldn't it be standard then that you TELL people that'" They didn't seem too apologetic or concerned, but it left us with a bad taste in our mouth toward Sheraton, especially after paying $1709 to stay for 5 nights.
Nice hotel in great location. Minutes from Fisherman's Wharf. Hop on hop off tour bus is two minute walk away. Plenty of eating places nearby and plenty of shops to browse in. About a ten minute walk to ferry terminal for Alcatraz trip. Room was spotless and cleaned daily. Tea and coffee making facilities were much appreciated. Staff were friendly and helpful. Liked the fire pits outside where we sat at night chatting to other visitors. Only complaint we had, if you could call it that, was that room was quite a good walk away from reception especially when moving luggage. Seems very spread out with areas that could be put to better use. Bar was expensive. $10 for a glass of Wine. Best to buy a bottle of wine in nearby shops. We had a great time and enjoyed our stay. Thank you.
Great location within walking distance of Fisherman's Wharf. Plenty of nearby restaurants including Scoma's and McDonalds and IHOP for the kids. Had some some small issues which were quickly taken care of by the very capable staff.
"AVOID! Bad Wifi, Uncaring Management"
My stay at the Sheraton Fisherman’s Wharf Hotel in San Francisco was one of the most memorable stays in some time and for all of the wrong reasons. While I was underwhelmed by the hotel bar, and room assignment (street facing and under a noisy neighbor) these are unfortunately common experiences. What made it particularly painful during the stay was the wifi that more often than not was unusable. This severely limited my ability to work and connect with family as I was limited to my cell phone data plan. I reported it multiple times and was told they were “looking into an upgrade in the future.” If the wifi was not complementary during my stay I would have been demanding a refund. I thought my problems were done after checkout until I discovered on my emailed statement the day after that they had billed the wrong credit card. The room had been reserved on one card but I gave them a new one at check-in. I called the hotel and asked and they said they would look into it and call me back. I never received that call and a result of the wrong card, I personally lost about $50. Even a complaint submitted online to the Starwood website never received a follow-up from the hotel. Based on my experience I never plan on returning to this property or recommending it to others. I not once felt valued as a guest let alone a platinum member.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 3:00 PM , Check-out: 12:00 PM