SHERATON FISHERMAN'S WHARF

2500, Mason St, 94133, San Francisco, United States - Fisherman's Wharf
Average rating of the Hotel

2429 reviews

Description

Location:

Sheraton Fisherman's Wharf is a family-friendly hotel located in San Francisco's Fisherman's Wharf neighborhood, close to Fisherman's Wharf, Musee Mecanique, and Coit Tower. Additional points of interest include Westfield San Francisco Center Shopping Mall and San Francisco Museum of Modern Art.

Hotel Features:

Dining options at Sheraton Fisherman's Wharf include a restaurant. Room service is available during limited hours. Recreational amenities include an outdoor pool and a fitness facility. This 4-star property has a business center and offers limo/town car service and audio-visual equipment. Complimentary wireless Internet access is available in public areas. This San Francisco property has event space consisting of banquet facilities and conference/meeting rooms. ;Guest parking is limited, and available on a limited first-come, first-served basis (surcharge). Additional property amenities include a coffee shop/café, valet parking, and a concierge desk. This is a smoke-free property. A total renovation of this property was completed in May 2008.

Guestrooms:

There are 531 guestrooms at Sheraton Fisherman's Wharf. Guestrooms have city, pool, or courtyard views. Beds come with signature bedding and down comforters. Furnishings include desks and ergonomic chairs. Bathrooms feature makeup/shaving mirrors, complimentary toiletries, and hair dryers. Wireless Internet access is available for a surcharge; guestrooms also offer multi-line phones and in-room safes (accommodate laptops). Flat-panel televisions have pay movies. Air-conditioned rooms also include coffee/tea makers, electronic/magnetic keys, irons/ironing boards, and clock radios. Guests may request hypo-allergenic bedding and wake-up calls. Housekeeping is available. Cribs (infant beds) are available on request. Guestrooms are all non-smoking.

  • General services
  • Valet parking
  • Complimentary tea & coffee
  • Laundry facilities
  • Currency exchange
  • Reception
  • Concierge
  • Luggage storage
  • Limousine service
  • Multilingual staff
  • Free WIFI Internet
  • Room adapted to disabled people
  • General amenities
  • Disabled access
  • Private parking
  • Air conditioning
  • Elevator
  • Wellness facilities
  • Fitness centre
  • Outdoor swimming pool
  • Dining
  • Breakfast
  • Business facilities
  • Conference facilities
  • Business centre
Average rating of the Hotel
61%

of TripAdvisor Travelers recommend this hotel


This average is based on 2429 reviews
Sleep quality
Value
Service
Rooms
Cleanliness
Location
London, United Kingdom
October 14

"GREAT LOCATION"

Sheraton great location for getting around San Francisco, walking distance to Fishermans Wharf and Pier 39. Hotel recently refurbished - room spacious and windows that opened! Traffic can be very noisy 24/7 - so if a light sleeper ask for a room overlooking the pool. Plenty of parking spaces (underground). Car Hire on site great for picking up and dropping off (rather more expensive but convenient)

 
October 14

"Quick trip to San Francisco"

Hotel lobby and ambiance was very nice. But they need to spend some money updating the guest rooms. They've done a great job providing a warm cozy feeling from the outside fireplaces and wooden "Boardwalk" type driveway but, that kind of fell away as soon as we went up to our room. Room felt like a motel 6. Especially the bathroom. Price was pretty steep for the style of room but did have great location to pier 39.

 
October 14

"Parking Costs"

It really taints the experience for the family when you have to pay $170 for 3 nights parking. If you are trying to budget for your meals during a trip then this is real pinch, as the costs in parking could enable you to have good meals out. The hotel try to excuse themselves that all big cities charge parking, but not at that rate! We stayed in LA for $14 a night. Also if we are already using the facilities are we not entitled to a discount' I believe the reason you have to pay so much is because you are penalised for using up a space for them to make money from non customers who use the parking - totally disgraceful and inexcusable. The parking was never full and they still accept no liability for anything happening to the car so what exactly are you paying for'

 
Waterdown, Canada
October 14

"Not the best stay and not much to say positively about the experience."

Stayed here during my week at Dreamforce. I expected more from a Sheraton. The room was musky, and the room cleaning was sporadic at best. I arrived to find someone cleaning my room, and on my final day despite asking for late checkout I found someone cleaning my room, moving my stuff around so that they could clean (very unsettling). In addition to this I did not receive breakfast vouchers until day 2 and the only explanation I received was "These things take time". How about refunding my breakfast vouchers for day 1''' The last irritant is an irritant only because of the issues listed above. I am a Gold SPG member. As such, I thought I had priority access when checking in. Apparently, it's only a line you stand in to get ignored by the staff. If I was ignored once, that might have been forgivable, but it happened on check in, and for good measure, on check out. I complained about the housekeeping on check out and the staff member said, "That's horrible. I'm sorry to hear that." It's nice to hear that you are sorry, but how about doing something about it' Aside from the subpar service, the hotel is conveniently located close to the pier, the view from my room was of a wall despite being on the top floor, the room smelled musky, the elevator smelled like weed, but the room was spacious and bed was comfortable. I would have expected more for 600 a night, but I'm assuming the hotel was extremely overpriced for Dreamforce. I do not recommend under any situation.

 
October 14

"Worked for us"

For an older hotel the Sheraton is not bad. It doesn't have the glitz as new hotels but given the proximity to Fisherman's Wharf it was fine. Rooms were clean- 70's motif - the lobby had a nice sitting area both inside and out by the fireplaces. A walk up coffee, snack and wine/beer area was a nice plus. I would recommend this hotel.

 
Booking conditions

Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 3:00 PM , Check-out: 12:00 PM

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