SIX SENSES SAMUI

9/10, Moo 5, Baan Plai Laem, Bophut, Bophut, Koh Samui, Surat Thani, 84320, Koh Samui, Thailand - Choengmon

632 reviews

Description

Location:

Located in Ko Samui, Six Senses Samui is near the airport and close to Choeng Mun Beach and Big Buddha Statue. Other points of interest include Fishermans Village and Bo Phut Beach.

Property Features:

Six Senses Samui features a coffee shop/café and a bar/lounge. Room service is available 24 hours a day. The villa property serves a complimentary buffet breakfast. Recreational amenities include an outdoor pool, a health club, a fitness facility, and a steam room. The property's full-service health spa has body treatments, massage/treatment rooms, and facials. This 5-star property offers small meeting rooms and limo/town car service. Complimentary wireless Internet access is available in public areas. The property offers an airport shuttle (surcharge). Wedding services and tour/ticket assistance are available. Additional property amenities include a library, a concierge desk, and barbecue grills.

Guestrooms:

Guestrooms have balconies. Beds come with premium bedding. Refrigerators, coffee/tea makers, and minibars are offered. Bathrooms feature separate bathtubs and showers, double sinks, phones, and makeup/shaving mirrors. Wireless Internet access is complimentary. In addition to desks and in-room safes, guestrooms offer direct-dial phones. Flat-panel televisions have premium satellite channels and DVD players. Air-conditioned rooms also include complimentary bottled water, ceiling fans, and welcome amenities. Guests may request irons/ironing boards and extra towels/bedding. A nightly turndown service is offered and housekeeping is available daily. Cribs (infant beds) are available on request. Guestrooms are all non-smoking.

  • General services
  • Wedding planner
  • Ticket counter
  • Laundry facilities
  • Currency exchange
  • Interpreting
  • Doctor on call
  • Butler
  • Shuttle service
  • Reception
  • Concierge
  • Luggage storage
  • Babysitting
  • Airport transfer
  • Limousine service
  • Multilingual staff
  • Free WIFI Internet
  • General amenities
  • Private parking
  • Safety deposit box
  • Wellness facilities
  • Spa
  • Massage
  • Beauty salon
  • Yoga studio
  • Fitness centre
  • Outdoor swimming pool
  • Dining
  • Breakfast
  • Business facilities
  • Business centre
  • Leisure amenities
  • Music library
  • Diving gear
  • Library
  • Dvd library
  • Golf course
  • Jet ski centre
Average rating of the Hotel
85%

of TripAdvisor Travelers recommend this hotel


This average is based on 632 reviews
Sleep quality
Value
Service
Rooms
Cleanliness
Location
St Mary's, United Kingdom
February 15

"Any sense do not bother for a drink as an outside guest"

Well my mother came to visit and insisted we went here for a cocktail.....very disappointing, overpriced, poor service. 300 baht for a cocktail, no garnish just a plain cocktail. Felt robbed. Very nice ambience and good service upon arrival. Quite a maze to find the bar, lovely view.

 
Cheltenham
February 15

"Not what we expected"

Rating this report poor in the context of the other reviews needs some explanation. if you have never been to a resort of this type before then the whole environment is a new and exhilarating experience . We have stayed at a number of similar resorts (many being six senses resorts) around the world and when planning a lengthy trip in various locations this was the obvious choice and the reviews seemed pretty good albeit some negative comments re the mosquitos. To deal with that one first of all we travel extensively in areas that have mosquitos and I have spent weeks in the rain forests of Uganda but despite applying high Deet factor repellant I got more bites here that I have ever had anywhere else. They have a problem. Having been to other Six Senses resorts we did I acknowledge have high expectations and against those expectations we were very disappointed. We had an Ocean Front Pool Villa which got sun for circa 2 hours each day due to the vegetation not being managed which in many respects negates the reason to have a pool . The rooms are described as having an intimate inside dining space which we wanted as we often like to do in villa dining - you can't eat outside at your Villa as you will get eaten alive . There is no inside dining area unless you both want to sit at a desk. The Villa itself was tatty and I understand it will be closing shortly to be updated and i think that is definitely needed. The food is a real contrast . On the Rocks is a superb restaurant with great creative food and location . Breakfast is a disaster , first morning we arrived we were not greeted we found a table , no-one explained how the buffet worked . i asked if they had an egg menu which a lot of six senses have and the waiter brought me some torn up pieces of scrap paper with various codes on it and a biro wound in sellotape. This was clearly an internal order form. i was then told by another guest you had to order at the chef station which I did . When my breakfast arrived it was ice cold and I asked if they could do it again . They did and again it was stone cold. i lost the will to live and resorted to the cold buffet. My wife has to have a Gluten free diet and despite warning the hotel some weeks before this was not handled at all well - Gluten free bread was available the first night and morning but the second night and morning there was no bread . My wife had also shown the signs of having eaten Gluten and we were concerned that despite informing Chefs at each location that care was not being taken. Our lack of confidence was firmly endorsed the second morning when my wife was first informed after they checked with the kitchen that there was no Gluten fee bread and when we told the supervisor that we thought that was unacceptable given the notice they had had lo and behold 30 minutes later it appeared ! It was at that point it was clear that the Chef was not taking a food allergy seriously, couldn't be bothered and we decided to check out . To be fair to the new General Manager Gary he dealt with the situation very fairly and professionally and fully understood our reasons for wanting to leave. He has his work cut out to make this resort into what we would expect from Six Senses but seems man enough for the job. As a postscript having researched the new structure of Six Senses in terms of a Private Equity House owning the brand and various shareholders for each resort I really don't see how they can get back to what it was collectively. It will now be down to individual resorts to compete on its merits. We moved to Tongsei Bay on the Island where we had a great time and very well looked after in all respects.

 
February 15

"Simply amazing"

My fiance and I have travelled extensively and I've never been able to give a resort five stars until now. It's not your typical resort and took a day to adjust to the difference, we stayed ten nights. My partner has a snake phobia and on seeing said creature our first day on the deck she wanted to leave immediately! I ended up speaking to the GM who went to a great deal of trouble to snake proof the villa and put her mind at ease so thanks very much again Gary. We wanted privacy and got it in spades. The private pool was fantastic and there was a sense of no neighbours. Gorgeous view of the ocean and surrounds of jungle. The GEM idea is awesome and you got the feeling there was nothing you couldn't ask for, I needed an urgent document sent to Australia and that was done for me immediately - thanks Patrick for all your assistance. Even the kitchen would cater to special requests if you wanted something not on a menu. It's pricey, we paid just under Australian thousand a day but the service is impeccable and quick and feel we got what we paid for. Lots of staff who go out of their way to help you. Food was top rate and not at all expensive given the quality and service. Dining on the rocks shouldn't be missed. No where else have we stayed where room service doesn't have a delivery fee. The final bill was a pleasant surprise. Has a dvd and book library which we made good use of and the main pool is lovely although we only used it once. Also housekeeping comes twice a day. Mossies are around and the resort take measures to control them. Wasn't the huge problem other reviewers suggested. All in all this is an outstanding resort that clearly puts an emphasis on excellent service. We.like to try different places but this is one we would return to. Well done to the management team and all the staff. This will be a tough place to beat and our expectations have now been raised!

 
January 15

"Can't quite put my finger on it.."

We spent a LOT of money here at Six Senses Samui and expecting great things. I wouldn't exactly call it disappointment but there is something the both of us just can't put our finger on. The staff were lovely and very helpful. The infinity pool was simply breathtaking. The food was yummy but rather pricey. We stayed in the most expensive form of accommodation which was lovely, clean, spacious and functional however lacking the hype and wow that we were lead to believe. It was a quiet space but noisy at the same time with the boats and wildlife. We wouldn't call it luxury either. Leaning more toward westernised. As lovely as it was we will not be returning to Six Senses Samui.

 
UK
January 15

"Excellent luxury resort with just a few quibbles"

We've stayed at Six Senses resorts before and they are always excellent and this one doesn't disappoint at all. The property is on a headland and is cleverly laid out as a maze of wooden walkways and thatched huts to give the impression of living and dining in a series of tree houses! The overall effect is amazing. The ocean front rooms are worth the upgrade - ours had a stunning view and no other room or building was visible from anywhere within. Private infinity pool naturally! Rooms is great if a little dark inside, great showers and baths. Each room is assigned a GEM who is your point of contact. Ours was amazing, very attentive and helpful. The bar is a good with a fine range of cocktails. Food is delicious but pricey. The elite restaurant Dining on the Rocks is particularly so. This should be far and away a 5* review but it was let down by a few minor service issues. These didn't really bother us BUT given the prices here it shouldnt happen hence the slight drop in * rating. Examples of the problems would be wine list sometimes arriving before the menu, sometimes after it, sometimes after the appetiser! They are minor quibbles and, in addition, the resort has recently changed resort manager and general manager so its reasonable to assume that most of these things will be addressed very soon. In summary then, lovely place, expensive but worth it. Well worth a stay and I suspect by summer 2015 when the new management have had time to get stuck in it will be perfect. We hope to return in a year or two an upgrade this review!

 
Booking conditions

Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 2:00 PM , Check-out: 12:00 PM

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