Located in Mumbai, Taj Lands End is near the airport and close to Lilavati Hospital, Siddhi Vinayak Temple, and Shivaji Park. Nearby points of interest also include Bandra Kurla Complex.
Dining options at Taj Lands End include a restaurant and a poolside bar. Room service is available 24 hours a day. Recreational amenities include an outdoor pool, a health club, a sauna, a fitness facility, and a steam room. The property's full-service health spa has massage/treatment rooms and beauty services. This 5-star property has a business center and offers small meeting rooms, secretarial services, and a technology helpdesk. Wireless Internet access (surcharge) is available in public areas. This Mumbai property has event space consisting of banquet facilities, conference/meeting rooms, a ballroom, and exhibit space. The property offers an airport shuttle (surcharge). ;Business services, wedding services, limo/town car service, and translation services are available. Guest parking is complimentary. Additional property amenities include a coffee shop/café, valet parking, and a concierge desk.
There are 493 guestrooms at Taj Lands End. Coffee/tea makers and minibars are offered. Bathrooms feature separate bathtubs and showers, phones, bidets, and bathrobes. Wireless Internet access is available for a surcharge; guestrooms also offer multi-line phones, desks, and complimentary newspapers. Televisions have cable channels and video-game consoles. Air-conditioned rooms also include complimentary bottled water, remote lighting/drapery/curtain control, blackout drapes/curtains, and electronic check-out. A turndown service is available nightly, housekeeping is offered, and guests may request wake-up calls. Cribs (infant beds) and rollaway beds are available on request.
of TripAdvisor Travelers recommend this hotel
"Excellent hotel, nice old style"
As you would expect from the Taj group, this is a very good hotel. Wonderful lobby area. Everywhere is slightly old style but with modern touches. The staff are good, but should learn to smile more, especially in the restaurant. Somehow I had the feeling the staff were not happy. The room is very nice - comfortable and a good size. Again the décor is slightly dated, but well kept and in keeping with the style of the hotel. The food is a bit disappointing. Breakfast is very good, however the Indian restaurant is expensive and the food is good rather than great. The Chinese restaurant, which has a good reputation, is closed until August. The Italian restaurant was not so good. This is a bit tricky as there are no alternatives nearby. The location is reasonably close to the airport, but rather removed from most the main tourist and business parts of Mumbai. It is however a very attractive setting. The pool and grounds are very nice. There is free wifi but it is very slow, even for email etc. The paid wifi is much better and not too expensive. I did have some concerns about some security aspects, but these were very handled by the hotel management and I was completely happy with their response - a big positive. I was here for a conference, and the hotel managed this very well.
"One person can spoil the entire experience"
The departure experience was the worst I have experienced in all my travels world-wide. It left me with a sour taste, and I have no hesitation on giving this feedback to Trip Adviser or other. Just one person can ruin your entire experience. In this case it was a lady name Arunditha (hope I have it right) at your Front Office while checking out early morning on April 17th, 2015. As I had an early morning flight, I settled my account the night before. Then I had a lovely dinner with my client at your restaurant and paid my bill using my corporate credit card. While I was checking out early the next morning, Arunditha told me I owed them Rs 8000+ on room service tax. I said that cannot be as I settled the account the previous day. She made me wait till she checked, insisting I owed the hotel for room service tax - 8000+'. I could not believe it. I asked to see the invoice and realised the amount was for F&B at the restaurant the night before and not room service tax. I told her she was making a mistake and the amount was exactly what I had paid the night before in the restaurant by corporate credit card (AMEX). I even had the receipt for the payment, in my hand luggage, which was already taken to the taxi waiting to take me to the airport. She insisted on retrieving the receipt, and went out to get my bag back into the hotel so I could prove it. By this time I was frustrated, being given the third degree, and felt like a criminal cheating the hotel. Some airline staff walked in at the time and realised my frustration. Another front office manager came to me, and said, it was okay, he would check with the restaurant, and I could go. He apologised. By then I was on the point of tears. Arunditha comes back into the hotel retrieving my bag from the taxi. I told her to speak to the other manager and promptly walked out of the hotel, taking my bag from her. This incident has left me scarred and that is why I would not recommend this hotel. I am in a client relationship role, and your staff need to do some customer relationship courses, and also learn to read invoices, do proper checks before accusing. Also know that the customer comes first !! I would like this feedback to be taken as constructive, as your reputation as a good hotel can be scarred by one person.
"Great Hotel, amazing views"
Excellent hotel with great service, food, and beautiful rooms. Overall, a great stay and one of the best Taj hotels out there. We were upgraded and the view from our room of the Sea Link was amazing. Staff was great.
Positives: Great location, excellent rooms, outdoor area. Negatives: I found the service at breakfast quite poor, orders asked for never arrived, and when you wanted to find someone they were never around. Food choice, compared to other hotels i frequent in India was not as great.
"Very satisfactory "
Stayed for one night. Used an upgrade voucher. Got upgraded to one of the newly renovated rooms with great views. It was a fairly large and comfortable room. Loved the small cushioned ledge by the window. The hotel location is good if you want to stay in bandra and the food is fantastic.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 2:00 PM , Check-out: 12:00 PM