of TripAdvisor Travelers recommend this hotel
"Back home to Lands End"
Nice place. I have fond memories and frankly a bias in favour of the Lands End . I was staying at Taj Santa Cruz of late. That is no match to the Lands End. I feel the Taj Santa Cruz is yet to acquire the standard of the Lands End though they are trying.
"Taj Lands End, a pleasurable experience"
Our arrival, stay and departure were all handled very well. The location is beautiful and rooms are spacious. Breakfast arrangements and seating were excellent. The spread was lovely. Masala Bay has wonderful food with ample quantity in each dish. However, varienty of desserts could be improved. Staff members were friendly and courteous.
"First time in a Taj hotel, and did not disapoint!!!"
As a New Yorker who works in hospitality I had high expectations, and they were met above and beyond. This was my first trip to India and the Taj team made it exceptional. The staff at check in who escort you to your room, the view from the 24th floor, the room itself was amazing and what a bathroom! But the attention to detail is key, I went into the salon to see if they offered manicures (I had too many chips), and by the time I came out to go to reception the woman must have called over because when I got to the desk, she was like, So you would like a manicure' Why yes. My mother had a massage, and she loved it, and my manicure was perfect with an arm massage included! Breakfast was great, and we also enjoyed cocktails in the lobby. The pool area is gorgeous. When we were enjoying breakfast we mentioned we had a late flight to Goa, and immediately the staff was on the phone arranging us a late check out. We declined because we wanted to explore the city on our last day, but they did hold our luggage for us and call us an uber. We will be back the next time we visit Mumbai. Thanks again to the team.
"Value for Money"
The hotel is a perfect picture of TAJ hospitality, Room to Bathroom every thing is excellent, Internet which causes trouble in most of the other hotels is hassle free. The Breakfast quality is tasty and you can find your choice. IRD is fast and effecient.
One of the best services ever. Top notch building and facilities, extremely service minded personnel, world class rooms and astonishing view, everything in one place. If you need anything, just ask and it will be arranged. I had the pleasure of the 24th floor with a view on the sea link.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 2:00 PM , Check-out: 12:00 PM