The Dupont Circle Hotel is a business-friendly hotel located in Washington's Dupont Circle neighborhood, close to Phillips Collection, White House, and United States Capitol. Additional points of interest include Supreme Court and Ford's Theater.
The Dupont Circle Hotel features a restaurant and a bar/lounge. Room service is available 24 hours a day. Recreational amenities include a fitness facility. This 4-star property has a business center and offers small meeting rooms, limo/town car service, and audio-visual equipment. Complimentary wireless Internet access is available in public areas. This Washington property has 9000 square feet of event space consisting of banquet facilities, conference/meeting rooms, a ballroom, and exhibit space. Business services, wedding services, and translation services are available. Guest parking is available for a surcharge. Additional property amenities include valet parking, a concierge desk, and multilingual staff. This is a smoke-free property.
There are 327 guestrooms at The Dupont Circle Hotel. Guestrooms have city views. Bathrooms feature designer toiletries, bathrobes, and hair dryers. Wired high-speed and wireless Internet access is complimentary. In addition to desks and complimentary weekday newspapers, guestrooms offer multi-line phones with voice mail. 32-inch plasma televisions have premium cable channels and pay movies. Air-conditioned rooms also include minibars, electronic check-out, electronic/magnetic keys, and clock radios. Guests may request a turndown service, refrigerators, and hypo-allergenic bedding. Cribs (infant beds) and rollaway beds are available on request. Guestrooms are all non-smoking.
"Quick conference stay"
Our stay was only one night so we really didn't get to experience much of the setting or service. What we did however was very enjoyable. Great bar and wait staff. Courteous desk and curb staff. Room and surrounds were nice and comfortable. This is a higher end hotel so everything was as it should be, considering the price. We would go back!
"SECURITY CONCERNS WITH HOUSEKEEPING STAFF"
On the morning of May 14, 2016, I left a large Brooks Brothers shopping bag in my room at the Dupont Circle Hotel, which contained a newly purchased dress shirt, slacks and a pair of socks. It also contained a favorite t-shirt. Upon return to my room, the shopping bag and its contents were nowhere to be found. I immediately notified the management, and was subsequently advised that, according to the security cam videotape, it "appeared that a member of the housekeeping staff had thrown the bag into a trash compactor." I requested that they retrieve the bag from the trash compactor, because among other things I wanted to make sure that the items in the bag were in fact inside the bag and had not been purloined by the housekeeper. For several days I continued to insist, and was always told that they were working on it. Finally, five days later, the Hotel Director of Operations advised me, without more, that retrieval was impossible because they supposedly "did not have access" to the trash compacting unit. I found this explanation totally incredible. It was plain to me that no serious effort had been made to retrieve my property, and that the Dupont Circle Hotel either lacked any genuine concern for my loss, or needed to avoid facing hard truths about its housekeeping staff. In all my years of traveling, I have never encountered a housekeeping staff person who has thrown away personal items from my room, much less expensive newly purchased clothing. I simply cannot understand how this happened at the Dupont Circle. The explanation I was given strains credulity. At best, the housekeeping person was improperly trained, which reflects badly upon the entire hotel staff. At worst, she was a thief. To add insult to injury, the management did not take prompt remedial action when notified of my loss. I cannot believe that they were completely unable to retrieve the items from the trash compactor. This hotel is not a Holiday Inn; my room was $300 plus per night! I expected and deserved much better than I got. The incident is shameful and was handled poorly by the hotel management. I would not stay there again, despite the convenience of its location, simply because I feel violated by the invasion of and lack of attention to my personal privacy. I also would have serious concerns about the security of my hotel room, as well as about the competency of the staff.
"Very good hotel for a DC visit"
We booked the Dupont Circle Hotel for its convenience and proximity to Georgetown and DC in general. We give it top marks for service and cleanliness and would only fault it for not having better closing doors on the toilet area. Unfortunately, one can hear what's going on there when in the bedroom. The front desk staff, the doormen and the cleaning staff were wonderful and helpful. The room itself is well appointed but small. We requested a room change because the first room was small and dark, and the front desk staff quickly accommodated us with a very sunny top floor room. The breakfasts are excellent, and the breakfast room is bright and cheerful. All in all, we would stay here again.
"The staff is superb!"
I loved this little hotel! I said here 3 nights for business. The staff is outstanding. My only complaint is that the room was not ready when I checked in at 5:15 p.m. I've never had this happen before! Besides that, I would recommend this hotel and I would stay here again.
Incredibly friendly staff servicing a somewhat worn out hotel. Little things, not big. Ironing boards bent and hard to use. Decor from who knows what era. Staff was the best part plus free wifi and a business center one could use without a second mortgage. Great location. Rode Split to get around throughout DC cheaply. However, it just felt worn out for the price. Look for to the remodel that I hope it has in its future.
Credit cards accepted by the hotel: Visa - MasterCard - American Express - Diners Club - Japan Credit Bureau (JCB) - Discover
Check-in: 3:00 PM , Check-out: 12:00 PM