The Fairfax at Embassy Row, Starwood Luxury Collection is a business-friendly hotel located in Washington's Dupont Circle neighborhood, close to Anderson House, White House, and United States Capitol. Additional points of interest include Supreme Court and Ford's Theater.
Dining options at The Fairfax at Embassy Row, Starwood Luxury Collection include a restaurant and a bar/lounge. Room service is available 24 hours a day. Recreational amenities include a fitness facility. This 4.5-star property has a business center and offers small meeting rooms, limo/town car service, and audio-visual equipment. Complimentary wireless Internet access is available in public areas. This Washington property has event space consisting of banquet facilities, conference/meeting rooms, a ballroom, and exhibit space. ;Wedding services and tour assistance are available. Guest parking is available for a surcharge. Additional property amenities include valet parking, a concierge desk, and multilingual staff.
There are 259 guestrooms at The Fairfax at Embassy Row, Starwood Luxury Collection. Beds come with pillowtop mattresses and premium bedding. Coffee/tea makers and minibars are offered. Bathrooms feature makeup/shaving mirrors, designer toiletries, bathrobes, and hair dryers. In addition to desks, guestrooms offer multi-line phones with voice mail. Televisions have cable channels, video-game consoles, and pay movies. Air-conditioned rooms also include blackout drapes/curtains, electronic check-out, electronic/magnetic keys, and trouser presses. Guests may request refrigerators, hypo-allergenic bedding, and wake-up calls. A nightly turndown service and housekeeping are available. Cribs (infant beds) and rollaway beds are available on request.
"Good location, but pricey"
Despite traveling to DC many, many times over the past 12 years, this was my first time staying at the Fairfax at Embassy Row. Location-wise, it is excellent. It is a short walk from the Dupont Circle Metro and close to a wide range of restaurants, bars and cafes. In fact, there are some excellent restaurants and two of the top bars for beer snobs within a 5-10 minute walk. The room was fine and the bathroom reasonably spacious. The desk staff were a bit hit and miss; sometimes they were extremely helpful, other times they seemed to forget that you asked anything. The hotel bar is pretty look at, but expensive and the one person tending the bar the evening I was there did not seem to know what they were doing.
I stayed here on business in DC (well, a weekend plus business) four nights. Given that it brands itself as a "Luxury Collection" hotel, I'd haver expected more. Check-in was friendly and efficient - though I was given wrong information, which was annoying. I thought my whole stay was being billed to the company, and this was confirmed by the person who checked me in. Two days later, I got a folio in my email showing that day as my "Departure Date" and my credit card having been charged. It transpired that the company wasn't paying for my weekend after all - and that the hotel wasn't really expecting me to depart that day. This rather screwed up the tranquillity of my Sunday morning. The hotel breakfast (cold buffet $18 plus tax plus tip) was quite unremarkable. Certainly no luxury on show; not the place you'd linger for a relaxed Sunday brunch. The service was unremarkable, too - perhaps little tip was expected. My room was adequate but not large. Most things were in working order, but the fan/aircon unit was very noisy: too noisy to sleep with, but turning it off left the room rather cold. Indeed, it wasn't particularly cold weather (a little above freezing mostly) but my room was generally on the cold side. The bed was very comfortable. WiFi was about £12 for 24 hours access - an excessive price in my opinion, but much cheaper than some upscale hotels. It worked ok, generally - though the speed was a little hit-and-miss. The hotel had a small gym, with the standard cardio machines, a small multi-gym, and a small set of dumbells. I'd probably give it 7/10 for a hotel gym. The bell staff were efficient and helpful - both with storing a bag on my check-out day, and with opening the door for me whenever I came and went - a nice touch! The hotel is one block from Dupont Circle - with the metro, and a range of shops and coffee shops. There are a handful of bars and restaurants: you may have to go a little further for more choice, but there's probably plenty to choose from within a few blocks' radius. Would I go back' I wouldn't mind - but I wouldn't rush there either.
"Very nice hotel, good front desk, but a few little points"
I checked-in around 11pm on Thanksgiving (not my choice, surprisingly!) and was greeted by a very cheerful desk clerk who rapidly welcomed me and checked if I wanted a newspaper, what my Starwood reward points thing would be (breakfast, Wifi or late checkout, I think they offered) and quickly sent me up to my room. The hotel is in a fantastic location adjacent to many embassies, round the corner from Starbucks, Le Pain Quotidien etc. and a few minutes walk from the Dupont Circle metro stop. There are also some very good restaurants in the area, which feels very much like a little neighbourhood community. There are also plenty of banks, which is certainly useful for frequent travellers experiencing the usual card blocks and so on. The building is old (for America!) and has a great deal of character -- ranging from the suction mail delivery tube network installed by the lobby, to the plaques confirming various diplomatic stays in the building. Nice light fittings and classic decor surround the rooms. However, I think the rear goods yard needs to be tidied up a little bit, as rear-facing rooms don't get the best view. My room was clean, suitable and with a number of excellent features. The door had two different locks for security, there was A/C, a large bathroom with bath and plenty of amenities (they don't automatically replace these when used, but feel free to request and they will bring them up in a nice little basket), ranging from cotton buds to conditioner. There is also a hairdryer provided and a robe, slippers etc. Wardrobe space was good, and the hotel kindly included an ironing board and iron in each room, which is a must for business travellers. There is also cabled and wireless internet (with fee, although some rooms can hook up to the hotel's free lobby wifi if you have a rear-facing room), telephone and charging station (USB plugs etc.). There's plenty of satellite television and an iPod dock/digital radio, which was very convenient for wakeup calls. The bed was large, firm and comfortable, and daily changing of sheets is available on request to the housekeepers. There is also a sofa, armchair and coffee table in each room (at least, some rooms have additional furniture). However, there were a few issues where the hotel lacks attention to detail. Firstly, the service by the front desk is very good -- I spent an hour or two chatting to the pair on duty one afternoon and was certainly appreciative of their time. But, the door staff seem never to open the door -- in which case, what is their actual job' If the hotel insists on having heavy, narrow doors, and people dressed in silly uniforms outside, could they please do their job and just open the doors' They managed this a single time in my four night stay. Also, the hotel is geared a little more towards the older, American traveller... the sort of guy who would buy an expensive car that looks like an Oldsmobile. The room's furniture is very big and clunky, perhaps too big for the room (the coffee table, which was numerously scratched, was constantly in the way when trying to get into bed), the armchair was also made from a harsh fabric and far too big (who needs a footrest these days anyway...). The chest of draws on which the TV sits on was also a bit trying. The flip-down panel where glasses and complimentary water is kept finally opened, but as it was broken (when you moved it, the screws came out) I had to call the porter to close it for me! Also, this is one of the few American hotels I've stayed in (at a 4/5 star) which doesn't have a permanently-stocked minibar. Breakfast and room service (inc. $3.50 delivery charge and 18% gratuity) are also very expensive. The dining room is not open for dinner, only breakfast and certain lunches. Dinner is only served in the bar, which is usually empty and not the most inviting space (it's nice, clean etc. but no real focus point and not much to do -- although bear in mind I was there during Thanksgiving weekend). However, there is an ATM in the hotel and massages are available on request. The front desk staff are very kind, considerate and helpful, however the hotel has recently 'merged' it's concierge position and so the print-outs from their Starwood directory (showing good restaurants in the area etc.) are a little out-of-date, as some of the venues have recently closed. The website is also very out of date (wrong email addressed and info etc.) and needs to be updated ASAP. That being said, the hotel more than made up for it by baking delicious raisin cookies every afternoon in the lobby! Overall, I had a very nice trip. This is a great hotel -- very comfortable, clean and well-featured, and in a fantastic location. I've been back several times and have an upcoming trip booked again very soon. If you're looking for an authentic D.C. experience at a character-ful hotel, this is it. You won't be disappointed.
"A Spectacular Time"
Veronica M I was invited to a wedding held there last weekend. I would like to say I was thrilled upon receiving a warm welcome from the front desk once we arrived!! Everything was superb! The ambiance of the hotel and the hospitality of the front desk staff was more than overwhelming for me and my family to embrace. We were treated like royalty, which is rare at most hotels. This left an impeccable impression on us and we have already told a few friends that they have to check this hotel out. I will definitely be back here again. I can't say it enough to the front desk staff; My family thanks you, and I thank you for giving us an unforgettable weekend.
"Tradition and Quality Service Resurrected"
This hotel had all the elegance of a fine hotel in Europe including the excellently trained staff. The hotel is located in a prestigious neighborhood with beautiful views. The rooms are meticulously kept with high ceilings, crown molding, elegant furnishings such a mahogany tables, Queen Ann and Chippendale 18th Century furnishings, warm lighting, and beautiful bathrooms. My husband is from Europe and finds many American hotels lacking properly trained staff and service. He was delighted by the staff, the service in the dining room, the breakfast, and the exquisite tastefully designed and decorated hotel. The Christmas decorations, the tree, the center hall reminded him of Charles Ives. We had a wonderful experience and wished we had spent more time at this hotel.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 3:00 PM , Check-out: 12:00 PM