The Ritz-Carlton, Pentagon City is a business-friendly hotel located in Arlington, close to Fashion Center at Pentagon City, White House, and Arlington National Cemetery. Additional points of interest include Jefferson Memorial and Lincoln Memorial.
Dining options at The Ritz-Carlton, Pentagon City include a restaurant and a bar/lounge. Room service is available 24 hours a day. Recreational amenities include an indoor pool, a health club, a sauna, a fitness facility, and a steam room. Spa amenities include spa services and massage/treatment rooms. This 4.5-star property has a business center and offers a technology helpdesk, audio-visual equipment, and business services. Wireless Internet access is available in public areas. ;Wedding services and tour assistance are available. Additional property amenities include a concierge desk, multilingual staff, and gift shops/newsstands. This is a smoke-free property.
There are 366 guestrooms at The Ritz-Carlton, Pentagon City. Beds come with pillowtop mattresses and premium bedding. Bathrooms feature makeup/shaving mirrors, designer toiletries, bathrobes, and scales. In addition to in-room safes (accommodate laptops), guestrooms offer multi-line phones with voice mail. Televisions have pay movies. Air-conditioned rooms also include desks, minibars, irons/ironing boards, and clock radios. A nightly turndown service and housekeeping are available. Cribs (infant beds) are available on request. Guestrooms are all non-smoking.
of TripAdvisor Travelers recommend this hotel
"Good conference hotel"
I was expecting something a bit more glamorous to be honest - first Ritz Carlton Hotel stay every. However, I did note it was tier 2 out of tier 6. The surrounds of the hotel are grim - construction site, Fashion City Mall, Costco, Best Buy etc. Thus the hotel does not have windows for the first few storey. If you sign up for their rewards you get free "basic" wifi. Good points - I found the staff great and friendly. The rooms while dated in some areas (eg the bathroom) were spacious and comfortable. I am not used to American breakfasts so on my first morning I had their buffet breakfast - didn't need lunch and probably didn't need dinner. They have free coffee and most mornings free muffins in the foyer. The Fyve Bar was great - we had a few late night dinner and drink sessions. Metro is straight outside the hotel so is the taxi rank (although mostly I ubered). The mall is directly connected via a side corridor from the foyer. Bad points - on arrival I was given key cards which did not work in the room door or the lift, did not receive an invoice via email despite requesting one, did not receive an invoice via email despite requesting one again via the contact form. I unfortunately left a few clothing items behind - despite logging a request via their contact form - no follow up. Not really what you expect from the Ritz I imagine. TV reception is pretty poor - I am spoilt by digital TV I guess so going back to poor analogue is bad. Wifi was poor - I paid for "premium wifi" so I could Facetime my family - worked great one night the rest of the nights it cut out every 60 seconds. Based on good and bad points - will give 4/5.
"Great value, convenient home base for a family trip to DC"
I think Hotels in DC have gotten more expensive in the last 5 years or so, but the Ritz at Pentagon City is still very reasonably priced. There is a metro stop across the street and it is connected to a mall so it's really convenient. Plus, it has an indoor pool--it's not huge or fancy, but it's not common to find in a hotel close to downtown so it's a nice perk, esp. if traveling with kids. We had a great stay and would stay there again if traveling as a family (I stay in downtown DC when traveling for business).
"My favorite place to stay in the DC area"
What makes the Ritz-Carlton Pentagon City a top notch hotel' THE PEOPLE! Every single person I have encountered that this hotel have been extremely friendly and incredibly accommodating. I have begun to bring my team to this location, and they have been pleasantly surprised. Too many top performing staff to mention here, but they are all very customer-focused, and will take great care of you. I highly recommend this hotel!
"Yes, Stay Here While in DC"
We considered a bunch of hotels in DC, but ultimately decided on the Ritz PC because we were arriving late into DCA and this hotel is so close. It was a great plan. We arrived with late as planned with our two kids, hopped right on the Metro from the airport to the Pentagon City Metro stop located below the hotel. How convenient! The arrival experience was quick and courteous. We had checked in by mobile app, our keys were waiting for us, and the receptionist treated our kids to some snacks and activity-type amenities. We were in bed and asleep within a very short time. We were in DC for four days and each morning we would breakfast at the hotel, then hop on the Metro (yellow line gets you to the Smithsonian/Mall area in mere minutes). The hotel is also attached to a shopping mall that has everything you could need or want. During our stay, our child had a minor medical issue. My wife called the front desk and we were given instructions for the nearby urgent care and the problem was resolved very quickly - thank you! Sonia G and Erika in the Club Lounge are to be commended. Great professionalism and service. The doormen (feel bad I don't have names) were awesome. They greeted us warmly each time we passed. Upon departure to the airport, one of the gentlemen walked our bags all the way down to the Metro station for us. Well beyond our expectations. The rooms are showing some age and wear and are on the small side, but everything was clean and comfortable. Our priority in choosing hotels is service, and these guys have it down. I highly recommend this hotel, and we will definitely be back.
"The best service!! A wonderful honeymoon stay"
We've been in contact with Grace with our upcoming honeymoon and she was very helpful and assisting with our arrangements which were quite last minute. She was very accommodating and had surprised us with a lovely gift when we arrived. The club level was fantastic and the food there was varied, delicious and to a very good quality. The desserts in the evening were not to be missed. Alcohol is included as well as garment pressing each day. Mike at reception was really friendly and provided good knowledge of the city as well as make us feel very welcomed. The location of the hotel was perfect - the metro was just downstairs and all the key sites were only a short distance away so we also used taxi's a few times. It took only 20 mins from the Reagan Airport and taking the Metro was very simple. It better to get a taxi from Dulles airport - $70 with no traffic. A fantastic stay, thank you very much for your hospitality and making it very special for us.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 3:00 PM , Check-out: 12:00 PM