The Ritz-Carlton, Pentagon City is a business-friendly hotel located in Arlington, close to Fashion Center at Pentagon City, White House, and Arlington National Cemetery. Additional points of interest include Jefferson Memorial and Lincoln Memorial.
Dining options at The Ritz-Carlton, Pentagon City include a restaurant and a bar/lounge. Room service is available 24 hours a day. Recreational amenities include an indoor pool, a health club, a sauna, a fitness facility, and a steam room. Spa amenities include spa services and massage/treatment rooms. This 4.5-star property has a business center and offers a technology helpdesk, audio-visual equipment, and business services. Wireless Internet access is available in public areas. ;Wedding services and tour assistance are available. Additional property amenities include a concierge desk, multilingual staff, and gift shops/newsstands. This is a smoke-free property.
There are 366 guestrooms at The Ritz-Carlton, Pentagon City. Beds come with pillowtop mattresses and premium bedding. Bathrooms feature makeup/shaving mirrors, designer toiletries, bathrobes, and scales. In addition to in-room safes (accommodate laptops), guestrooms offer multi-line phones with voice mail. Televisions have pay movies. Air-conditioned rooms also include desks, minibars, irons/ironing boards, and clock radios. A nightly turndown service and housekeeping are available. Cribs (infant beds) are available on request. Guestrooms are all non-smoking.
"Will come back again and again and again...."
This is our second time staying at the Ritz in Pentagon City. We came for my brother's graduation at Georgetown and stayed the weekend so we could tour DC a bit. We wanted a place that was a good location to both, kid friendly, transportation friendly (though we had a car) and had an indoor pool. Pros: FANTASTIC hospitality. Really easy check-in. Genuine smiles all around. I came with my 4 year old, and my mother and I'm pregnant so we needed somewhere that was going to be great for all of us. The staff (and I mean, literally ALL staff, valet, front desk, concierge, restaurant, housekeeping...) was incredible! Room size was very spacious. Beds, extremely comfortable, very clean. tVs are HUGE, bathroom good size and had nice amenities Location was great! We drove from NJ so valet parked, it's $38 a night with in and out ability. If you don't want to pay that much you can actually just park on the back side at the mall, its $18 overnight. The yellow and blue line metro is right in front of the hotel as well. The hotel is connected to the mall, literally you can walk through the hotel straight to the mall - that was nice! The mall is pretty decent but be warned there are a MILLION tour groups, especially at meal times. But off peak (ie non meal times) it's a nice mall to walk and if you walk straight through you can find good food options past the parking garage on joyce street. Getting to Central DC was VERY easy. The Subway is about $3 and a quick 20 minute ride to all the museums, attractions, etc. Food at the hotel was good. Expensive though so we didn't eat there much... They were fantastic with kids. Kids had their own check-in a scavenger hunt and a prize at the end. My daughter loved and appreciated that. Free bottled water and apples all day long -- ! The gym area is really nice, the pool is heated to like 90 degrees or something and it's indoors and its... empty!!! The hotel was pretty packed but the pool we had to ourselves the whole time and they have a lifeguard on duty. The fitness center is nice and the showering/dressing area is fantastic.... Prices are pretty good! For a busy weekend we paid less than $300 for the first two nights and the last night (which we extended) was less than $200! pretty darn good for the Ritz! Cons: I can't really think of any... well... they need bigger/more garbage cans in the rooms haha. Maybe because i have a kid we were filling them up so quickly and I found it a little annoying but really it's totally fine..... i'm just being crazy I would 100% stay here again.... and probably will!
"A very pleasant hotel to stay at."
Checked in on Thursday, the first problem was the main entrance was blocked with construction, next problem was the TV set had some audio issues with it. The food service was very good. The view of the Pentagon was ok we were on the 5 th fllor . The staff was very attentive double thumbs up. Would definitely stay again.
"Above all expectations!"
Another excellent stay at a Ritz-Carlton. Me and my family had a wonderful stay thanks to the exceptional staff and service at this hotel. Without a doubt some of the best customer service I have experienced in a long time. The hotel is very clean and you can tell by the attention to detail that they care about the guests and the hotel. Check in was a pleasure and easy. Our room was on the club level and it was very spacious and well maintained. The Club Level was amazing. Plenty of snacks and small bites to keep you going thru out the day. Sonia in the lounge was a pleasure to talk to and the love she showed to me and my kids were very comforting. She made us feel at home. This type of guest relation is key to having them keep coming back. We cant wait to say hello to Sonia again in July when we return. The pool and fitness center was excellent. The mall attached to the hotel has some high end stores and you can access it directly from the hotel. This hotel is very close to all the DC attractions and is ideal for any occasion. If there was one thing I can request it would be that they have SPA service. We cant wait to come back. With the top notch staff, service, location and comfort we will keep coming back. Thank you all for the great time we had on our last stay.
"At the end of the day, it's the people"
I've been traveling to the Washington, DC area a lot recently and have had a variety of hotel experiences before I was able to get repeating reservations at the Ritz-Carlton in Pentagon City. I've had about six stays, with each stay being four nights. As others have said, it's an easy place to stay and it is an oasis of calm in a pretty busy part of the DC Metro area. I've had a few minor issues during my stays and each time I have taken the time to address the issue to the staff, it has been handled promptly and correctly. The rooms are very nice, very comfortable and quiet. The bed is perhaps the best hotel bed I've slept in for a long time, the bathroom spacious and nicely lit. The exercise facility uses top tier Techno-Gym equipment and I've never had a problem getting the machine I want to use when I want to use it. But, as the title says, it's the people at the Ritz-Carlton in Pentagon City who make the difference between a 4 star and 5 star experience. When I roll my bag through the door at 11:30PM Sunday and am greeted by name with a "nice to see you again" added on, the welcome experience makes business travel much more tolerable. For the past several weeks, construction at the shopping mall that the hotel is attached to has caused some disruption, but since I don't keep a car there, it hardly affects me. The hotel has recently finished a renovation of the Club Lounge and it's beautiful, offering picturesque views of the surrounding area from the 18th floor. If you are staying in the area and you want a premier hotel experience, with easy access to the Metro (right out the front door), DCA (10 minutes) or downtown (15 - 30 minutes depending on traffic), you should give this hotel a chance.
Location couldn't be better. Many rooms have good views of the city like the Pentagon, and the Lincoln Memorial. Metro is at the front door, the side door enters into the Fashion Centre Mall at Pentagon City . Well known stores are across the street and to the side of the mall with great restaurants/pubs in what looks like, an adorable village square with a green area. Comfortable plush beds and linens add to the great style and beautiful decor of the rooms and the entire hotel. Such a joy and pleasure to see excellent service, detailed in every way, yet with a friendly and personal experience. Employees are outstanding. Tried the Sunday brunch, it was delicious. Absolutely loved this place and want to go back! Truly one of my favorite places to stay.
Credit cards accepted by the hotel: Visa - MasterCard - American Express - Diners Club - Japan Credit Bureau (JCB) - Discover
Check-in: 3:00 PM , Check-out: 12:00 PM