Our stay here was given as a gift from our son. Our first time here and didn't know what to expect. From the moment we arrived everyone was so attentive. Our every move was anticipated. The staff made you feel they truly wanted your stay with them to be exceptional. Just one of many instances I stepped out of my room to get some ice. One of the house keepers came running down and asked my room number and returned with my ice. We had planned this to be a relaxing weekend and it was. This is truly an elegant hotel with their guests comfort foremost in mind. As quickly as we arrived with our valet service we were packed and in our car not even lifting a finger. We will definitely make this one of our special getaways.
"Family trip to D.C."
We spent 4 nights and 5 days at The Ritz. Before we arrived. The hotel staff already E-mailed me for any special needs for the stay. I requested a rollaway bed ,extra towels,and higher floor. Soon after check-in, we found out exactly what we were asking for,and the cleanness the room that were really impressive. Concierge, daily clean the room, given plenty of water bottles without extra charges. One night we were bits of hungry and jet laps, and ordered room service . We had club sandwiches ,buffalo wings and beverage. Theose came in about 25 minutes with really delicious sandwiches, fresh ,crispy, crunchy. Just like eating in the restaurant.Clean dining set, plenty of grasses with ice cubes.we had to give them a thumb up. The only pitfall was the bathroom fan went on even light was turned off. The hotel cleaning staff founded out when we were out. Soon we got back we were told by the front deck staff and changed to a bigger room and help by 2 hotel staffs to move including a newly prepped rollaway bed. I mean that what else would need to have service like service. Thank you very very much.
This was our first time to stay at a Ritz Carlton. I selected the location at Pentagon City for my wife's birthday for the weekend. The hotel is connected to the mall which is a big plus especially during winter since you never have to go outside. For extra convenience and pampering, we stayed on the concierge level which offered top notch food and drink throughout the day. And the excellent fitness center helped us burn-off the extra calories that we had just consumed.
"Great Location in Pentagon City"
Best hotel in Pentagon City with direct private access to the Fashion mall in Pentagon City. Centrally located to shopping in Pentagon City. Rooms are small. Great value for a high end hotel. Very convenient Metro stop in front of the hotel. Great location near the major highways. Very friendly staff. Gym with small indoor swimming pool. Great hotel for family with kids.
Staying at the Ritz was not as expensive as I thought it would be. My room was probably one of the less high end rooms in the hotel. I did not have a great view, but I didn't care as the curtains were closed. It was wonderful to be pampered with excellent service, a beautiful room and a gorgeous bathroom. The staff was exceptionally welcoming and helpful. There were guests in evening gowns and tuxedos as well as guests in khakis and plaid shirts. Location is everything with this hotel. The Pentagon City Mall is attached and has excellent shopping. I was also travelling alone and felt very safe. I would definitely recommend this hotel.
Credit cards accepted by the hotel: Visa - MasterCard - American Express - Diners Club - Japan Credit Bureau (JCB) - Discover
Check-in: 3:00 PM , Check-out: 12:00 PM