The Ritz-Carlton, Pentagon City is a business-friendly hotel located in Arlington, close to Fashion Center at Pentagon City, White House, and Arlington National Cemetery. Additional points of interest include Jefferson Memorial and Lincoln Memorial.
Dining options at The Ritz-Carlton, Pentagon City include a restaurant and a bar/lounge. Room service is available 24 hours a day. Recreational amenities include an indoor pool, a health club, a sauna, a fitness facility, and a steam room. Spa amenities include spa services and massage/treatment rooms. This 4.5-star property has a business center and offers a technology helpdesk, audio-visual equipment, and business services. Wireless Internet access is available in public areas. ;Wedding services and tour assistance are available. Additional property amenities include a concierge desk, multilingual staff, and gift shops/newsstands. This is a smoke-free property.
There are 366 guestrooms at The Ritz-Carlton, Pentagon City. Beds come with pillowtop mattresses and premium bedding. Bathrooms feature makeup/shaving mirrors, designer toiletries, bathrobes, and scales. In addition to in-room safes (accommodate laptops), guestrooms offer multi-line phones with voice mail. Televisions have pay movies. Air-conditioned rooms also include desks, minibars, irons/ironing boards, and clock radios. A nightly turndown service and housekeeping are available. Cribs (infant beds) are available on request. Guestrooms are all non-smoking.
"Great choice for families visiting DC!"
I stayed here with my wife and two young children ages 5 and 3, and was very satisfied with my choice. We got a fantastic AAA rate. The location is great, it is literally adjacent to the Metro escalator at the Pentagon City station. This makes going anywhere in DC easy, and if you are flying into Reagan Airport, it is a super easy 2 station trip- even with luggage. It is adjacent to a shopping mall with Nordstrom and Macy's along with the typical mall offerings, and behind that is Pentagon Row with more shops, a supermarket, and some better dining offerings. The staff is amazing and everyone was super friendly to my children. The rooms were nicely appointed (other reviews mention "run down" I never thought that) although standard, and the bathroom is nice but a one person getting ready at a time bathroom. It is nice to have turndown service as well! The lobby is fairly compact and not a great place for hanging out. Wifi worked fine. There is a nice fitness center and a great pool for the kids. Thank you Ritz Carlton for making the pool warm so Daddy doesn't mind joining his kids! Regarding the pool- it is very kid friendly- if you are looking to do laps, you will be out of luck as it is mostly families there. The pool has a lifeguard, but during the week the hours are limited and not available in the morning. If there is lightning the indoor pool is closed and they will kick you out despite it being an indoor pool (I could devote a whole essay to how this is utter nonsense, a simple internet search on the subject will tell you it is a lot of bunk grown out of some unscientific fearmongering, but I digress!). Nevertheless, when the pool is open it is great! One of the few negatives is the hotel states the room has a refrigerator- more like "fancy cooler" as there was a sticker saying not to put anything in here that needs to stay below 50 degrees- so it is just to keep beverages mildly cold but not good for leftover food, yogurt, etc (which is why we wanted it). The other negative is breakfast at the hotel is very pricey and there are not good choices- yes the mall is adjacent but even the McDonalds and Panera do not open super early- if you need to get an early headstart on your day to hit the museums, you do not have good choices. Despite this, if I were to visit DC again I would definitely look at this hotel again.
Very friendly staff at the Ritz Carlton and great room! We really enjoyed our stay and will come back if we are in the Arlington VA area again. The restaurant is good. The only disappointment was that there is no spa.
"Great location, awesome staff, run down property"
We stayed here on June 25 and 26, 2015 with the family; The hotel is very conveniently located in Pentagon City, on top of the metro Yellow Line (YL) and 3 stops away from down town DC. We opted for the club level (17th and 18th floor) which came with the complimentary Ritz Carlton Club Access (18th floor) with breakfast, lunch and hors d'ouvres throughout the day. The club itself has an outdated interior but both the staff and the choice offerings are great. Our kids loved the attention and the hot chocolate before going to sleep. In addition to the easy metro access, the hotel is adjacent to the Pentagon City shopping mall with all the major stores: Macy's, Nordstroms, etc etc. The hotel provides private entry to the mall which is great. The common areas of the hotel are good to great (lobby, spa, pool, restaurant) but the hall ways and the rooms are outdated. The rooms are relatively small (we had 2x double), no safe (!!), and the carpet and furnishings were outdated (flower carpet in the hall way, swirl carpet in the rooms, baroque style curtain rods and pinkish curtains in front of the windows. Overall a good stay - not great - not sure it is worth the 'Ritz Carlton' allure. The staff has been extremely friendly and accomodating and make up for some of the inadequacies of the premises itself. Time for an overhaul, Ritz Carlton!!
"Favorite Place to Stay in DC"
Each stay at the Ritz-Carlton gives me another reason why this hotel is my favorite places to stay in D.C. The beds are super comfortable, the location is superb (right off of the Blue Line), and the noticeable extra friendly staff will make your stay perfect and you will want to return too! The only down side is the thin walls between the rooms. You hear things that should stay in that room. My room was away from the street so very quiet. Also, the extra touches such as turn down service, light in the closet, lovely doormen, etc. really show off this classy hotel. There are so many convenience factors about this hotel including an easy walk to the grocery store. The bathroom is a bit small but workable. I hope to stay here again on my next visit.
"Happiest and most delightful staff I ever met"
You can learn everything you need about a hotel just by observing the people who work there. Grumpy staff = run-down place. This Ritz has the most genuinely happy and friendly family of workers I ever met, starting from the bottom. These folk are happy from the inside and it shows on the outside....not just in the impeccable service, the clean rooms and amazing food, but in the unexpected extra personal touches. I watched hordes of people check-in and check out, the level of courtesy and service remained unwaveringly high and cheerful. Wedding parties, business events, military gatherings, tour buses of foreigners... I am deeply impressed. At our function, as we were setting up our booth, I listened to the workers talking together. They are a big happy family from every corner of the planet just working in harmony and friendship. Whether I needed something done by the floor sweeper or the floor manager, it was taken care of instantly. And cheerfully. Right next door you have one of the best malls in the country - Nordstrom on one side, Macy's on the other and hundreds of smaller stores in between. Only two stops or about 10 mins from Reagan DCA by Metro. This is now my forever go-to hotel in DC. Because of the people.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 3:00 PM , Check-out: 12:00 PM