The Ritz-Carlton, Pentagon City is a business-friendly hotel located in Arlington, close to Fashion Center at Pentagon City, White House, and Arlington National Cemetery. Additional points of interest include Jefferson Memorial and Lincoln Memorial.
Dining options at The Ritz-Carlton, Pentagon City include a restaurant and a bar/lounge. Room service is available 24 hours a day. Recreational amenities include an indoor pool, a health club, a sauna, a fitness facility, and a steam room. Spa amenities include spa services and massage/treatment rooms. This 4.5-star property has a business center and offers a technology helpdesk, audio-visual equipment, and business services. Wireless Internet access is available in public areas. ;Wedding services and tour assistance are available. Additional property amenities include a concierge desk, multilingual staff, and gift shops/newsstands. This is a smoke-free property.
There are 366 guestrooms at The Ritz-Carlton, Pentagon City. Beds come with pillowtop mattresses and premium bedding. Bathrooms feature makeup/shaving mirrors, designer toiletries, bathrobes, and scales. In addition to in-room safes (accommodate laptops), guestrooms offer multi-line phones with voice mail. Televisions have pay movies. Air-conditioned rooms also include desks, minibars, irons/ironing boards, and clock radios. A nightly turndown service and housekeeping are available. Cribs (infant beds) are available on request. Guestrooms are all non-smoking.
We stayed here for two nights at the end of our holiday. Certainly a very relaxed feel to the hotel with the added attraction of being next to shopping and metro stop. Housekeeping was very good with rooms very clean and well appointed. concierge was very helpful. The only issues we found arose with restaurant services especially when you wanted something outwith the standard for example when eating we wanted something from the menu that started two hours later - I suppose it was a feeling of a lack of flexibility ( the item we wanted required no cooking ) but despite this we would stay here again. We had a weekend rate which included breakfast and valet parking, which was good value.
This hotel has it all! Evening turn down service with chocolates, a staffed fitness center/pool/spa, delicious food and the service was really great. So convenient! 2 metro stops from Reagan airport. Shopping and eating all within walking distance.
"Is this really a RITZ CARLTON'"
Horrible! Horrible! Horrible! I didn't catch all names of the housekeepers but the housekeeping department needs to be more careful on what they say. They never know who can understand Spanish around them! So disgusted by the way these how's keepers talk! I happened to pass by two of them and they were talking and on their phones - needless to say they were talking about guests rooms and how disgusting the guest are in this particular room. One of the housekeeper name that I saw on name tag is "Mayra". She is a slim Spanish looking lady and seemed like she does not enjoy working there. When I asked her a simple question, she tried to avoid me and kept texting or whatever she was doing she was more interested in her cell phone and gossiping with the other house keeper. Just horrible. How can ritz Carlton hire such housekeepers' They belong to a motel 6 or super 8 - not at the Ritz!!! I will tell all my colleagues and family how horrible my stay was. Pls retrain your housekeeper mayra because it seemed like she does not hold the ritz carlton value. Such a waste of my money! Beside This housekeeping issue ,front desk was ok. But didn't seem to care much. Didn't expect this from a ritz carlton at all.
I was lucky enough to spend 3 nights at this hotel for a work trip. It is a beautiful, well appointed hotel. Rooms are plush. Good carpets and quiet floors. Clean and bright. Lovely furniture. Rooms have coffee, water in rooms. Internet zippy. Hotel is attached to a nice mall anchored by Nordstroms and Macys with a bunch of outlet stores across the street. If raining, easy to eat there and walk around, metro right outside the door. The hotel is two stops from Reagan Airport. Great fitness center with great machines, weights, dry and wet saunas, nice lockers and supplies. Would be more than happy to stay there again.
"Warm and welcoming!"
I stayed there for a long weekend and loved it! Very warm, welcoming and friendly staff! The lounge is nice and cozy. Bedrooms are spacious and comfortable however a slight refurb would be good to be on par with othe Ritz-Carlton ' Location is perfect as it is connected to a mall and the subway, only 2 stops to the city centre.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 3:00 PM , Check-out: 12:00 PM