of TripAdvisor Travelers recommend this hotel
"Exactly what you would expect"
I think that title says it all - you get *exactly* what you would expect from this hotel. It's high end, clean, well-located, *expensive*, and has great staff. In fact, the standout here is the staff, who were nice and went out of their way to make me feel welcome. Location is fine, near Moscone and an easy (and flat!) walk to Union Square. Rooms are well appointed with good flat screen televisions. No coffee in the room, but free tea/coffee in the lobby every morning. Gym is well-equipped, and I never had a problem getting on the equipment I wanted, no matter what the time. Overall, a very pleasant stay.
"Luxury & Convenience As Expected"
Lovely hotel, with excellent service and quality. Very conveniently located with easy access to Union Square, the financial district, restaurants, bars etc. The staff were extremely friendly and helpful, and went out of their way to make my stay comfortable. Definitely worth every penny spent.
The hotel design and location are first rate. Service is excellent. Rooms have clean, modern design and high tech features. The hotel is also well located close to the Moscone center and the financial district. Free coffee and tea service is available at the bar in the morning. The gym offered everything you'd need to keep up with your workouts when on the road. So why am I disappointed' In two out of two stays in the last 3 years, there's been a mechanical failure that impacted my stay. Three years ago, it was a power outage. For that one, I texted a friend at the nearby Palace and went to his room to shower and get ready for work. This time, it was a water issue. The water wasn't working at 7 am - prime time for many showers - and I had to wait. Not long - maybe 15 minutes - but a delay nonetheless. At ~$800/night, it's too pricey for a system failure.
"Nice city hotel with excellent service"
Surprisingly, San Francisco seems to have many hotel options, but the property's and service offered seem to fall a bit short of other major cities. That said, the St Regis delivers on most areas that count. The check in was easy and Irma was sweet, efficient and friendly. The butler arrived with my bags minutes after check in. The room was spacious enough to work, the amenities were replaced daily and of good quality. The bed was comfortable and the linens cool and crisp. The work out room was clean and not crowded. The misses are tiny, just enough to notice, but not so much as to feel put out, if you are on a corporate rate. As others have noted, if I had been paying the full rate, I would be much more critical. I thought breakfast was exceedingly high and did not deliver what the price would promise. Drink prices here rival Paris and London, but without the ambience or the service. I had no complaints at all however, and enjoyed my 4 nights. The hotel is located in great neighborhood and easily walkable to many sites. Great views and peacefully quiet.
"Best in Frisco"
What a service, yes rooms are a bit small, but quality and completeness is absolutely great. Linen, towels, slippers, etc. all of highest standard. Super Spa with indoor pool. Delicious breakfast. Great valet service, concierge very helpful. No need to say more. Always glad to come back!
Credit cards accepted by the hotel: Visa - MasterCard - American Express - Diners Club - Japan Credit Bureau (JCB) - Discover
Check-in: 3:00 PM , Check-out: 12:00 PM