of TripAdvisor Travelers recommend this hotel
"Perfect in every way!"
Understated elegance, the perfect retreat after a hectic day in SF. Pierre, the front office manager, was particularly welcoming, warm and friendly. He offered advice on his hometown in France when we travel there next summer; truly "above and beyond"! Bravo!
"Not wonderful "
room had no closet space, bad use of space , alcoves behind bed added to badly designed room, half of lamps did not work in room, leading to a dark space, shouted at by room service when we enquired why coffee order was taking over 35 minutes at 6am on a Monday. Bar downstairs a free for all on Friday evening, no hostess to be seen, weak drinks, haphazard service. From 3rd you have to walk thru bar to get into lobby, not well thought of interior, cold and not too friendly. Just came back from Rome , stayed at St. Regis there, and have been staying at St. Regis NYC for over 40 years, this does not measure up by half... For the prices you are charging you should be ashamed of yourself for insulting the St. Regis name and reputation. You cannot just put a name on hotel and hope for the best, people are not that easily mislead and you can do a much better job for the brand and your customer base.
"Weekend getaway "
The BEST hotel in San Francisco. The service and decor are unparalleled. The food is exquisite and the location is great. I've stayed at many hotels in the city and this is superior. Right next to the Museum.
"Classy- very San Fran"
Nice stay- right next to the museum- close to shops- great service and attention- was really well looked after. This is a really classy hotel and the room is very high tech. I highly recommend this place if you can afford the steep price.
"Nothing short of brilliant"
Hubby and I stayed here for 2 nights over the summer. This hotel is a total gem. Elegant, large rooms, fabulous decor. The staff are lovely and very helpful when it comes to suggestion local nightlife. Highly recommend!
Credit cards accepted by the hotel: Visa - MasterCard - American Express - Diners Club - Japan Credit Bureau (JCB) - Discover
Check-in: 3:00 PM , Check-out: 12:00 PM