The St. Regis San Francisco is located in central San Francisco, close to San Francisco Museum of Modern Art, Union Square, and TransAmerica Pyramid. Nearby points of interest also include AT&T Park and Asian Art Museum of San Francisco.
Dining options at The St. Regis San Francisco include a restaurant and a bar/lounge. Room service is available 24 hours a day. Recreational amenities include an indoor pool, a spa tub, a sauna, a fitness facility, and a steam room. The property's full-service health spa has massage/treatment rooms and beauty services. This 5-star property has a business center and offers small meeting rooms, limo/town car service, and audio-visual equipment. High-speed Internet access is available in public areas. This San Francisco property has event space consisting of banquet facilities, conference/meeting rooms, a ballroom, and exhibit space. ;Business services, wedding services, and tour assistance are available. Guest parking is available for a surcharge. Additional property amenities include a coffee shop/café, valet parking, and a concierge desk.
There are 260 guestrooms at The St. Regis San Francisco. Beds come with premium bedding. Bathrooms feature separate bathtubs and showers with handheld showerheads. They also offer phones, televisions, and makeup/shaving mirrors. In addition to CD players, guestrooms offer direct-dial phones with voice mail. 42-inch plasma televisions have DVD players and pay movies. Air-conditioned rooms also include desks, minibars, complimentary bottled water, and remote lighting/drapery/curtain control. Guests may request irons/ironing boards, hypo-allergenic bedding, and wake-up calls. A nightly turndown service and housekeeping are available. Cribs (infant beds) and rollaway beds are available on request.
"If I could rate 10 stars, I would!!"
This hotel is simply phenomenal. From the doorman to the staff at the desk to housekeeping to bellhop. Service is key here. I normally stay at The Palace, but for years it has become worn and tired, and definitely needs an update/upgrade, and some paint to cover all the dings and scratches in the walls! St. Regis being part of Starwood still, but over 100.00 more per night over the Palace, I thought I would check it out. The checkin was fast and simple, and Jirir from Los Angeles was great. The assigned room on 13 was smaller, but beautiful with a wonderful open bath concept into the room. If you've been to the Hudson in NY or the SLS in Beverly Hills, you'll understand. No dings, worn or tired furniture or walls here!! The one caveat here - request a room not next to SFMOMA, i.e. facing Mission or away from the museum. . The construction next door starts at 0800 and can be un-nerving. I called the next morning and spoke with Laura at the front desk. The banging was unreal. She offered to move me to another room, and I told her I would think about it, but figured it would be okay. It wasn't. It was so bad that I couldn't even rest. I decided at 10:00 to get breakfast/lunch. On my exiting she apologized profusely and I told her I would think about the move while I grabbed something for brunch. On my way back I told her I would take her offer of a move. Glad I did. Assigned room 1510, this was a little larger, but had a separate "dressing area" off the bath. I do wish the bath had a more open concept like the first, but who's complaining' Between the front desk, the room, the bar and the Bentley's that are available, The St. Regis San Francisco is THE PLACE TO STAY in San Francisco!!
"FAKE FANCY HOTEL. PACK YOUR SOAP!"
Never before have I been compelled to write a review from INSIDE MY HOTEL ROOM, but I can not keep quiet until I check out. 1. I enter my room, an $800 per night "superior" corner room. It is like an oven. I turn the thermostat all the way down and the blower all the way up. No dice. I realize there is one poorly placed vent for the entire room. When I enter a hotel room, I want it to be like walking into a bank, or a grocery store. I want it to be categorically FREEZING FREAKING COLD. I want ICICLES HANGING OFF MY CHIN AND EARS. I don't want to have to call the hotel engineer and have her tell me that it is because I have a fancier, corner room and the sun heats up all them extra windows! How about a ceiling fan and a mosquito net! If the corner room gets warmer, PUT MORE AIR CONDITIONING IN IT. And get this: The thermostat is on a SENSOR. So, if you re out of the room or not moving around the room like a bat, the goddamn air conditioner turns off! Look, if you want to save on your electric bills, PUT SOLAR PANELS ON YOUR ROOF LIKE I DID. 2. Really, St Regis' You are going to make me sign up and PAY for my wifi' This is a luxury hotel in freaking tech valley. The best way to make a guest feel denigrated and not "a guest" is to make them have to log on and pay for something that every roadside motel offers for free, It's not 1998. It would make better business sense to add the damn $39.95 to your room tariff and eliminate the damn guest purchase wifi plans, it is SO LOW CLASS. 3. You have a fancy spa with its own product line in the hotel but choose NOT TO PUT SAMPLES OF THEM IN THE ROOMS!!! Another BONEHEADED BUSINESS MOVE. What fancy hotel does not slap little products in the bathroom' Every motel does that. Not the ST REGIS. That's right, folks, PACK YOUR SOAP because the St. freaking Regis aint providing any for you! Nor are they providing robes - plural. There is ONE ROBE. No splurging on seperate robes for seperate guests! 4. Speaking of the spa, I had THREE spa appointments this evening and am a hotel guest. When I donned my robe and boldy asked the way to the steam room I was informed that - GET THIS - - unless you have a FACIAL or a MASSAGE appointment, you are NOT PERMITTED TO USE THE SPA FACILITIES!!! The nice lady read the sadness on my face and let me use them as a ONE TIME DEAL. Now, Mr. St Regis, let me give you some sage business advice. The tacky penny pinching is tacky. It makes your guests feel bad and it WILL put you out of business. Take a tip from The Four Seasons, or the Ritz, literally the ONLY HOTELS I WILL STAY AT AFTER TAKING THIS CHANCE ON THE ST. REGIS. The only thing that has kept me here this long is the staff is very, very nice. They themselves must be embarrassed. This is only my first day, so I am sure there are more surprises to come and I WILL update.
"High End SF Hotel"
First let me start by saying that this is not a cheap hotel, however the same can be said for the majority of downtown San Francisco Hotels. My room was very comfortable and sported an IPad type control screen that enabled me to adjust all the settings in the room such as lights and curtains ect. Service was outstanding and so overall a great experience.
"OVERALL NOT WORTH IT !"
My wife and I stayed at this hotel for four nights earlier this month. Our holiday was to tour Northern California, so having flown from Heathrow into San Francisco, it made sense to start our holiday in the city. We were allocated a room and were disappointed that we had an obstructed view from the room, looking out at air conditioning vents and the side of the hotel building. I enquired as to how full the hotel was and was told about sixty percent full. Could they not have found us a better room, particularly considering I am a Starwood Preferred Guest, seems to mean absolutely nothing ! The room as furnished well (city centre hotel), the room was clean, the daily room clean and change of bedding was good. The following morning after arrival, we headed for the restaurant for breakfast to find that it was shut due to renovation. Why was this not mentioned to us when we booked this hotel and also when we first arrived to check in ' Very poor customer handling. Finally, whilst the staff in the main were attentive and also appreciating this is a big city hotel, I did find the cost of food and beverage to be what I considered expensive. When we revisit San Francisco we will NOT be staying at St Regis hotel it is just not worth it. My recommendation to anyone looking for a San Francisco hotel, do not choose this one. Ends:
"A few tips for a great stay if you're traveling there soon"
In between the St. Regis and its sister Starwood hotel, The W, sits the SF Museum of Modern Art which is currently undergoing a major expansion. If your room is on the side facing MOMA, construction noise starts at sunrise and ends around 5PM Monday-Saturday. If you're a light sleeper or plan to nap during the day after a late night, check your room location in advance by phone directly with the hotel and ask about the construction status. The front desk is extremely accommodating but can't really make a room switch once you're there if the hotel happens to be full. The St. Regis is known for it's Butler Service. If you choose to have Butler Service, everything will be done for you from unpacking/ re-packing to cleaning/pressing to coffee and tea to whatever you want as the law allows. If you're reading reviews on Trip Advisor though, I 'm going to bet you're like me and don't know much from Butlers. Here's how to D.I.Y. stress free- The St Regis will provide you with an ironing board and iron on request. You can request a refrigerator in addition to the mini bar. You can request a coffee service or a tea service or both. Pretty much anything. If you request what you want in advance of arrival, it will all be set up and in the room waiting for you. Email or phone works equally well. If you request it at check in, it will be brought up in minutes. The rooms are spacious and clean. You can operate all the room functions with a bedside touch pad. There's turndown service unless you hit the "do not disturb" button. Turndown includes ice, towels and slippers but no chocolate. We met a few well-behaved dogs in the elevator and lobby but weren't bothered by any barking noise while we were in the room. The concierge service is exceptionally awesome. They know where to get the best of everything in San Francisco. I saw them working the phones, They come through for their guests. Once construction is done, you're going to have the perfectly placed hotel for business at the Moscone Center. You'll have the SF MOMA right next door and be within a block or two of nice coffee and restaurants. It was a really good stay for us and we'll stay again next time in the city.
Credit cards accepted by the hotel : Visa - MasterCard
Check-in: 3:00 PM , Check-out: 12:00 PM