The St. Regis San Francisco is located in central San Francisco, close to San Francisco Museum of Modern Art, Union Square, and TransAmerica Pyramid. Nearby points of interest also include AT&T Park and Asian Art Museum of San Francisco.
Dining options at The St. Regis San Francisco include a restaurant and a bar/lounge. Room service is available 24 hours a day. Recreational amenities include an indoor pool, a spa tub, a sauna, a fitness facility, and a steam room. The property's full-service health spa has massage/treatment rooms and beauty services. This 5-star property has a business center and offers small meeting rooms, limo/town car service, and audio-visual equipment. High-speed Internet access is available in public areas. This San Francisco property has event space consisting of banquet facilities, conference/meeting rooms, a ballroom, and exhibit space. ;Business services, wedding services, and tour assistance are available. Guest parking is available for a surcharge. Additional property amenities include a coffee shop/café, valet parking, and a concierge desk.
There are 260 guestrooms at The St. Regis San Francisco. Beds come with premium bedding. Bathrooms feature separate bathtubs and showers with handheld showerheads. They also offer phones, televisions, and makeup/shaving mirrors. In addition to CD players, guestrooms offer direct-dial phones with voice mail. 42-inch plasma televisions have DVD players and pay movies. Air-conditioned rooms also include desks, minibars, complimentary bottled water, and remote lighting/drapery/curtain control. Guests may request irons/ironing boards, hypo-allergenic bedding, and wake-up calls. A nightly turndown service and housekeeping are available. Cribs (infant beds) and rollaway beds are available on request.
of TripAdvisor Travelers recommend this hotel
"Mascone Center conference"
The St Regis is not cheap but it is a very nice hotel and couldn't ask for a better location while attending a conference. High end amenities all around and the staff was very accommodating. I will certainly stay next time as well.
I stayed here for 6 nights for a conference at the convention center. The reservation for standard room was upgraded to Metropolitan suite. This is a luxurious hotel with an emphasis on outstanding service which I will detail below. A few days prior to check in the butler service emailed me offering their assistance ahead of time. I was able to take advantage of this by having them arrange some dinner reservations (I was unsuccessful getting through to the restaurant myself.) What was most impressive was the rapid response within half an hour of my email. They also kept some work items for me that I shipped ahead of time and presented them to me on check in. Hotel location is great for the convention center, and you can easily walk to Yerba Buena gardens, the Westfield mall and Union Square. Unfortunately during my stay the Museum of Modern Art was closed for renovations. On arrival I was immediately helped by the valet who took care of the luggage and escorted me to the front desk; the valet and one of the front desk staff both offered me some water. Check in was efficient. Later on when I asked questions or needed something the front desk went way out of their way to help. Although sometimes they were busy they always seemed to be able to help me right away, probably because they always seemed to be well staffed. The suite was very clean with all but a bedroom lamp in good working order. At one point the electronic display used to operate room lights, blinds and call the butler malfunctioned and someone was immediately called to repair it while I was out; when I returned I found a note card from them stating it was repaired and apologizing for any inconvenience. The suite is very large, nicely decorated, with 3 flat screen televisions (one on bedroom wall, one on living room wall, one in bathroom on one side of the counter with sinks.) The front door has a door bell for visitors to ring, and an electronic do not disturb button (you also can control this from an electronic screen in the suite's bedroom or living room.) The carpet in the bedroom was very soft. It looked like there was a wood floor in the living room. I had a nice view from 16th floor. I was high up so street noise was not too bothersome, but I did hear some noise so soundproofing could be better. ( I find that foam earplugs come in very handy when traveling.) The bathroom had large counter with two sinks, a separate (very large) tub and shower; shower had option of using hand held shower head or a rainfall shower head. Water pressure was great, temperature nice and warm. Everything was spotlessly clean. Towels thick and soft, and plenty of them including extra large sizes. Two good quality bathrobes. Strangely, the bed sheets were substandard compared to everything else - they felt rough. Also I hated the Remede hair products and liquid soap - the hair products made my hair feel like straw, and the liquid soap had too strong a scent, and small scrubbing beads that I suspect are damaging to the environment. There is a refrigerator in the room with various snacks/drinks for purchase. The bottled water was free of charge. Every night I had a fresh bucket of ice on the desk in the living room. I did use the wi-fi and it worked fine. You have to pay for it unless you are Starwood preferred member. I was most impressed by the outstanding housekeeping. If I returned to my room later in the AM after a couple of hours the room was already serviced with trash removed, bathroom cleaned, bed made etc. The nightly turndown service was very refined. In addition to turning on the Bose radio, a small square sheet was laid on the floor next to the bed with St. Regis slippers placed upon it, and a small silver tray with a glass and a bottle of water on the bedside table. A small note card informing me of the weather the next day was also placed on the tray. Some rooms in the hall near mine did have newspapers delivered, but I did not, although I suppose if I had asked they would have done so (I got papers from the fitness center - see below.) The fitness center had plenty of cardio machines including upright and recumbent bikes, treadmills, steppers etc. I never had to wait for a machine. All equipment was in good working order, with TV screens attached, and a towel and earphones on each machine. The first time I went to work out a staff person offered me a bottle of water; there was always someone on duty replacing towels, cleaning up etc. They had fresh fruit and water available. They also stocked various newspapers so after my AM workout I could take a paper to read with breakfast. The swimming pool was great: water was warm and the couches comfortable, and large windows to let in natural light. It was a nice length for swimming laps. I did not visit the spa so cannot comment on that. There is free coffee/tea to go on a cart outside Vitrine restaurant, and the tea is good quality. Breakfast in Vitrine was good, although pricey. I did have dinner in Ame and the food there is excellent. They have a Bentley that is available after 6 PM. I wanted to try it out by dropping off a friend who was staying at another hotel late one evening and then returning to the St Regis, but oddly the valet said their policy was to drop off or pick up, not both. Oh well. Check out was efficient, and they were able to get a taxi for me quickly. After I got home I found a couple of erroneous charges for the in-room Honor Bar - they thought I had taken a couple of sodas but in fact I had not consumed anything. I called the hotel and they said they would remove the charges from my credit card. Overall my stay was excellent, particularly as I had a very large suite for the cheaper standard rate. What this hotel does best is provide outstanding service that makes you feel like they really care about your comfort and satisfaction. There is room for improvement (need better bath products, rough bed linens, strange Bentley policy, mistaken charges, need better soundproofing) but the commitment to service and attention to detail make this hotel a cut above the others. If you can afford it this hotel will provide a luxurious and pampered stay.
"Wedding anniversary with bed bugs"
We had a very unpleasant stay at the St Regis. My wife(who is pregnant) and I suffered form various bug bites while staying in the St Regis San Francisco.We stayed at the St Regis San Francisco for our wedding anniversary for 4 nights, at our check in we received a room upgrade and all the staff was very friendly and helpful. Our problems started on the second night when I noticed some bug bites in my arm (arround 8), I told staff form the front desk about the situation before going out to dinner and when we returned they assured us that there was no trace of bug; on the next morning I woke up with even MORE bug bites and my wife had her first bug bites on her(our main concern was her pregnancy).As I did the check out I told the staff about tis new bites and told me they where going to inspect the room one more time. I received an email telling me that there was no trace of bed bugs and that they would give me 5,000 point of their frequent client/guest program. I sent another email to te hotel letting them know of our concern and the answer has always been denying any trace of bed bugs. It is the first time that we are bitten by this short of insects, and it is very frustrating to receive the kind of treatment from St Regis staff when we expressed our concerned treating me a liar or even as someone who is looking to capitalize on a bug bite. As a result of being bitten by bedbugs we had to endure with a derogatory treatment from the staff.
"Beautiful stay for a R+F business trip!"
Our company gifted us a trip to San Fran, and put us up in the St. Regis. The hotel was beautiful, and in the best location. My room was gorgeous, with a huge bathtub and shower. All remote blinds, lights and the most lovely turn down service complete with slippers and a robe. The convention ballroom and breakfast every morning was incredible. The complete royal treatment! I would highly recommend this hotel to anyone!
Stayed in Madison suite 16th floor overlooking San Fran for one night. Room was absolutely beautiful and staff was very courteous and professional except for doorman/valet/guy that just stands at front of hotel with white gloves on....I guess if you show up in a uber it's frowned upon for some reason I haven't quite figured out. Not only did he question if I was staying there he also wouldn't open door for me(I can open my own door just fine the interaction was unprofessional) Room comes with 24 hour butler service(Andre) is not only friendly but extremely helpful and super professional. Excellent choices of food and wine with room service. Indoor pool on 6th floor is very nice. Did not get a chance to eat at 4th floor restaurant. This hotel is a treat and would highly recommend it
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 3:00 PM , Check-out: 12:00 PM