of TripAdvisor Travelers recommend this hotel
"Very good hotel"
The St Regis is a high-class hotel. We stayed there for four nights on our trip to California. The reception at the hotel - from the doorman and the reception staff was friendly and very attentive. Our room was very good and mostly well-appointed. There was free wi-fi (if you wanted high-speed internet there was a charge, but we found the free service quite sufficient). The bed was comfortable and the bathroom was well-appointed. The big downer was the fact that - whilst there was free tea/coffee in the bar from 6:30am to 10:00am - there was no facility in the room to make tea or coffee at other times.
"Thin bedroom walls, otherwise as expected from a St Regis"
The hotel is pretty much what I expected rom a St Regis. Pool is just about long enough to do laps in, and being salt water, it was lovely. Room had everything I needed, and then some, but room walls seemed to be thin as I could not sleep due to (normal) noise from another room.
"Super location and concierge"
We visited for four nights having requested well in advance a high floor which is a must in this hotel and did get it albeit with a very poor view. Also requested a corner room which we did not get. The room was big and pretty nothing spectacular the bathroom was great! The concierge is the best feature of this hotel but you need to be very specific as to what you need. They did get us into a fantastic Michelin starred Japanese restaurant, got us opera tickets, a rental car delivered to our door and several other reservations. Mostly they had a great attitude and disposition to help. Their lobby drinks and snacks are really good but it is not a cozy place. The location is fantastic. Spg still has it!
The perfect hotel for a trip to San Francisco. Excellent location. Beautiful and modern/high tech rooms. Friendly and helpful staff. Top notch customer service. I would highly recommend this hotel to anyone wanting to travel to downtown area. Loved how close it was to financial and shopping district too.
"Rude employee. "
Watching a football game in the bar after a day of sightseeing. Ordered a beer. Nice way to relax before dinner. Bartender asks if I really wanted to watch the game. He said he'd prefer to watch the debate. The last thing I wanted to see was that presidential debate when I'm trying to relax. I said as much. His response was "you can watch for one more minute and then I'm turning the game off." He proceeded to follow through. I left. Last time I stay here.
Credit cards accepted by the hotel: Visa - MasterCard - American Express - Diners Club - Japan Credit Bureau (JCB) - Discover
Check-in: 3:00 PM , Check-out: 12:00 PM