9HOTEL MERCY Luxe

Overall the Mercy is a great boutique hotel. Relatively small & intimate. The location was EXCELLENT - right on the border between Chiado & Bairro Alto, so tons of restaurants, bars & shops nearby (as well as 2 blocks from the famous Tram 28). Easy to walk anywhere -- but I definitely recommend wearing comfortable shoes as the hills & cobblestones in Lisbon can be punishing. There's a cute (but small) rooftop patio with excellent views & great cocktails. The front desk staff was excellent at making lunch/dinner reservations for us. And we even ordered room service charcuterie platter one evening and they accommodated us. We stayed in an Executive Room on the 4th floor and it was terrific with a small terrace overlooking the street. There is some street noise (especially on Fri/Sat nights) -- but between the AC & the blackout drapes, you barely notice it. Nor were the street sounds remotely loud enough to keep us awake OR wake us up at all. Good sized room with a queen sized bed and a long desk tucked away behind the headboard, so you can keep your stuff organized without the room feeling messy -- it was also a great area to stash our suitcases to keep them out of the way. Wifi was strong (we watched Netflix on our laptop and never had any issues whatsoever). Bathroom was a decent size with a separate area for the toilet (and you could close the door for added privacy), as well as a sink & shower with a rainshower head & excellent water pressure. Small elevator but you never had to wait long for it. There's no AC in the communal hallways -- but the AC in the room itself & in the front check-in area of the hotel was nice and cool. Would recommend staying @ The Mercy to friends -- and would most definitely stay here again.

9 Hotel Mercy will meet all of your needs. Great staff, clean/quality rooms and central location between 2 train stations and everything you want to walk to. You won't be disappointed with your decision to stay in this section of Lisbon.

We stayed here recently and we're most certainly impressed, the room was well equipped and the coffee machine was a real treat. The hotel also has a rooftop bar which was lovely especially as the moon was rising. Even thought the rooms at the front were near the main road the noise wasn't too bad. I would Definitely recommend this place.

We came after a bad place and this was a suprise. Great location, worm staff, great breakfast, cocktail bar and a roof top bar. Happy people, answer kindly and make this place a great place to be in. Just come here. It worth it

Right in the middle of the vibrant town of Lisbon. Excellent staff and accommodations. And very helpful as well. If you want to be in the heart of Lisbon shopping, yet away from the noise and crowd, this is the place to be.