AC Firenze is located on vía Luciano Bausi, in the area of the old Leopolda station, in front of Piazza di Porta al Prato, a place from where you can have easy access to the fairgrounds, the train station, and the historic center of Florence.
of TripAdvisor Travelers recommend this hotel
Very clean, rooms well equipped. Comfortable. Breakfast is not wide range of choices. Very kind and helpful employees. Wi -fi is not so credotable. Good parking. Nice bar and good kitchen. 10-15 min from city center by walk.
"Good value, clean and modern"
This hotel is surprisingly modern for this area. The staff was fantastic. The décor and fixtures were extremely interesting, even though I didn't think it fit into historic Firenze. However they gave me some ideas for plumbing fixtures at home. A bit of a walk from the city, but very good value for the money. Try the very unique flaming rosemary Gin and Tonic the bartender invented. Also the rooms at the end of the floors are much bigger. The breakfast buffet was excellent, and the English was very good.
I must start with the amazing staff. Massimo and Fabio were outstanding. They went above and beyond to make our stay enjoyable. We planned to visit Lucca and Viareggio and they provided helpful tips for driving and navigating. The hotel is in a good location, meaning you're not in the hustle of traffic but everything is easy to get to. 1 block away is a tram, 10 minute walk got us to the rental car location. Rooms were nicely upgraded and room service was great.
"Just Simply Horrible"
Again, another Marriott property that doesn't play nice well with Platinum Rewards members. But first. Italy is not known for kindness and hospitality, but the folks at AC Hotel Firenze are extra horrible. Arrogance, if it were an Olympic Sport, these little fellas would be sporting medals. You go up to the front desk and they look at you like you're a burden... and you are here, because you picked the wrong hotel in Florence. Then after a few seconds of ignoring you, they "my-a colleague-a" and dismiss you to another, who happens to be busy because he/she is the only one interested in helping guests (read: cash paying customers). The facility is like a Crazy-8 Motel you find in the Texas Panhandle. No amenities, no perks, just an uncomfortable stay with a bunch of dysfunctional staff. Nothing the Marriott Rewards program promises its request and loyal customers. Avoid at all costs.
"Just what we needed"
Spent 3 nights at the AC, which is about 15 minutes walk from the main train station..or 8 euro taxi ride....This is a modern hotel, with good facilities. On check in, we were greeted by Inaki, and Dario, who acknowledged my Marriot status, and went out of their way to make us feel welcome. There is a breakfast room...14 euros, and a small lounge/bar/restaurant, in the lobby. Our room was large, clean, and quiet...we were able to walk to all the key sites, and plenty of good restaurants....This property is very good value, for pricey, Florence. We would love to stay again. Recommend...
Credit cards accepted by the hotel: Visa - MasterCard - American Express - Maestro - Diners Club
Check-in: 12:00 PM , Check-out: 12:00 PM