AC Recoletos is located between Calle Serrano and Paseo de Recoletos, near the Plaza de Cibeles, the Retiro park, the museums of Prado, Reina Sofia and Thyssen-Bornemisza, with excellent connections to the subway stations: Retiro, Colon and Banco de España.
of TripAdvisor Travelers recommend this hotel
"Sleek But Too Noisy"
AC Recoletos does not feel like a large hotel, like many Marriots. It is slickly decorated and furnished to a high standard and quality, aimed at the business and luxury market, and it mostly delivers. It is in a great location close to Puerta de Alcala but set in a "quiet" side street (thank heavens). Staff are helpful and professional. Whilst it met most of my expectations there were faults. The walls seem to be very thin and I could hear staff or other guests walking along the corridor and opening/closing their doors - I don't normally notice such things - and at one point I thought someone had opened my door and come in! The noise thing continued with the sounds of water circulating from adjacent rooms and rooms above me. Worst of all was being awoken at 1:30am by the sound of dustbins being emptied in the street (it was like my window being open - it was closed - and the bin lorry right outside). I did not sleep well after that. Room rate was Euros 170 per night - I expect a lot better for that charge. Because of the noise thing I would hesitate to recommend this hotel to others. Otherwise it was fine.
"Great location great rooms and good Housekeeping staff"
I really like where this is located and it's right in the middle of where you want to go and yet on a quite street. We got a corner room and it was big and spacious. Everything was stylish and the wifi worked well. All the sites are a stone throw away. Did not have breakfast there Would definitely stay there again
"Hotel staff went above and beyond!"
My husband, mom and I stayed at the AC Recoletos on our recent trip. From the moment we walked in, the staff was friendly and helpful. My mom had a stomach bug and the chef at the hotel restaurant went out of his way to make her vegetable noodle soup so she could eat something. She loved it! The hotel is in a perfect location with a market around the corner and a pharmacy across the street. Plus it is close to the local bus and within walking distance of Plaza Mayor if you don't mind walking. The hotel is also near monuments and shopping. The hotel and staff are great and we will definitely stay here again on our next trip to Madrid.
"Madrid...from new eyes"
Our first experience in Spain was this beautiful hotel in the heart of the City. The hotel s rooms are not large, as is true too most cities in Europe. But the AC Hotel by Marriott was artistically endowed. The glass etched butterfly wall was stunning. Breakfast was included with coffees and espressos in abundance. Located in walking distance to most attractions it was a very smart choice for us.First on the list for us was the Museum which was wonderful, but the city itself is a work of art and architecture. We will return one day to explore at length.
"If you like noise stay here!"
The room walls are woefully thin and you can hear everything and anything! You can hear the water running from any room and it seems that the pipework runs over head under foot and down walls, also the shower & bath like to go from hot to cold instantly! The laminate flooring emphasis every foot step so enjoy listening to people stumbling in and staggering around and also hearing the conversation from a room three or four doors down. The cleaning staff pay no attention to the notice on your door and walk in when you’re in bed, shower or at any time. THEN there are the hotel amenities arriving at between 6-7am every day. I’ve never heard so much noise, banging & crashing (Do not underestimate the BANG) woken up every day The bottle of used cigarettes and half eaten food on the window also had to be pointed out! Wouldn’t recommend distinctly average
Credit cards accepted by the hotel: Visa - MasterCard - American Express - Maestro - Diners Club
Check-in: 12:00 PM , Check-out: 12:00 PM