AC Palacio del Retiro is located in the center of Madrid, near Retiro Park and close to the Paseo Recoletos, Plaza de la Independencia and the Plaza Cibeles.
The Hotel is 5 minutes away from “Puerta de Alcalá”, and Gran Vía Street.
of TripAdvisor Travelers recommend this hotel
"good situation but not really 5star"
We stayed 4days in the hotel ; we booked because of the situation near the musea in Madrid. The reception is in the "porte cochère" which is the entrance of the carriges with no place to sit .The modern furniture does not fit with the building ; in our room tv was placed half on a mirrored door and half on the wall. There is no "salon"were you can relax. But people were very friendly and helpfull. Good hotel but not luxurious
Hotel is located directly across from a park that is great for a morning run or a walk / run anytime of the day. It is a little outside of most restaurants, but easily walkable. One day I walked 10 miles touring the city! I arrived early from my overnight US flight and they had my room ready by 10 am! The room (404) was very large and the bed was excellent. The breakfast offering was outstanding and they had the best orange juice I have ever had! The wifi in the hotel was very spotty. Overall I thought the service by the staff was excellent, the location pretty good.
"Boutique, elegant, friendly"
We loved this hotel. We are five star, luxury/ultra luxury travelers and felt quit at home here. Second floor historic suite was lovely. Simply being across from The Retiro Park was lovely. We shall return.
"Very disappointed "
The hotel building is stunning. The decor, while a little safe, is effective. The food on the other hand is unsubtle and, in my case heavily over salted. The staff were good, particularly the women in the bar, but really the whole place lacked atmosphere.
"Location with palactial overtones"
A smallish Marriott property well located near city parks, nice neighborhoods and local restaurants. Our room was nice but we had asked for "King Bed" 3+ months ahead of time and got two twins pushed together. Breakfast offering very limited and expensive to say the least ($40 pp) No access to coffee and simple hotel store needs within confines of this operation. Desk staff had limited knowledge of local food places, tour groups and "best bets". Surprising considering the higher standards of this hotel.
Credit cards accepted by the hotel: Visa - MasterCard - American Express - Maestro - Diners Club
Check-in: 2:00 PM , Check-out: 12:00 PM