of TripAdvisor Travelers recommend this hotel
"Excellent hotel with wonderful facilities"
We last stayed here five years ago and were expecting the hotel to look a little 'tired'. However, we were proven wrong. The reception area, the restaurant and the villas themselves all still retain their clean and elegant charm. This resort excels in service. All the staff are friendly, welcoming, helpful and professional. We would like to say a special thanks to Yousef, our guest relations co-ordinator/manager. Extremely helpful and will definitely keep guests coming back! Wonderful desert activities on offer with professional and friendly guides. Quality of the food is excellent. Lovely to see the desert wildlife in and around the resort. As a couple that travel frequently, Al Maha ranks as one of the best hotels we have stayed in, in the world. Thanks again, for a lovely stay, we only wish we could have stayed longer. We will return!
"Beautiful property but something's missing"
Al Maha is a stunnign property nestled in a nature reserve an hour's drive from the city of Dubai. Unfortunately the overall experience fell a bit short. It started with our room, which was infested with mosquitoes; when we raise this with the hotel staff the response we got was that there are no mosquitoes in the area! The property only has one restaurant which is entirely geared toward serving set menus of haute cousine.... that's fine once or twice, but not for every meal during your stay and when you ask for something simple like a club sandwich the kitchen doesn't quite know how to get it right. Overall though the staff we dealt with on a day-to-day basis (in the restaurant, bar staff, room cleaning, etc) were excellent, friendly, helpful and well trained. But when it was time to check out, we got the strong impression the reception staff and guest relations manager couldn't wait to get rid of us; they're attention had turned to new guests arriving, so it was as if we were no longer worth the effort. A real shame for a supposed luxury hotel and I doubt we'll be going back.
"Surpassed all my expectations."
We spent three wonderful nights here but could have easily stayed longer. The fact that some of the other guests we spoke to had stayed on multiple occasions is a testimony to this hotel's service. Right from our arrival, after a 45 minute journey from Dubai airport, to our sad farewell we could not have been looked after any better. Every member of staff is a credit to this hotel. Our 'tent' was a truly luxurious place. Spacious, private, enjoying great views of a waterhole and comfortable. It was a wrench to leave. The private pool was a very welcome retreat from the sun and the outside patio was great for in-room dining. There were numerous activities included in the room rate, with only horse-riding and dune bashing being extras. We enjoyed the sundowner drinks and the evening camel rides. As we were there to relax we did not partake in any early morning activities. Aside from the exceptional service and wonderful location it was the exquisite food which we were most impressed with. Every meal was delightful. The menu was varied and the food delicious and beautifully presented. Kudos to the head chef and his team. Five stars is definitely not enough. Looking forward to returning.
"Serene Desert Experience"
Just 45 mins away from the city lies this beautiful resort. A perfect get away from the noise and routine. The peace one experiences here is just something else. Superb private individual suites with private pool overlooking the desert. Delicious breakfast, very pleasant and friendly staff and some activities in case one wants to get activated. Have to mention Kevin our host for the camel ride activity. A simple ride that was made so much fun with his talks. Our chauffeur was also excellent and an extremely warm and friendly personality. A must go place if one wants to unwind and enjoy some luxurious peace.
This was perfect in every way and was the highlight of our trip to Dubai. The food and service was the best we had while there (with the filet steak far outranking that at the Argentinean restaurant we ate at in Dubai) . Amazing attention to detail: peace and quiet, luxury combined with simple rustic charm was a perfect combination. I am gluten-free and most GF bread is appalling and turns into a mushy sweet mess in the mouth here they managed to produce the most fantastic dark seeded bread with texture and taste. As I had been working flat out since Christmas I needed the 'Big Chill' - Al Maya recharged my batteries and restored my sanity and the spa signature treatment massage completed my recovery. Already planning our return trip to Dubai and another stay at Al Maha
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 2:00 PM , Check-out: 12:00 PM