Credit cards accepted by the hotel: Visa - Japan Credit Bureau (JCB) - MasterCard - American Express
Check-in: 3:00 AM , Check-out: 12:00 PM
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
- Fee for cooked-to-order breakfast: IDR 150000 for adults and IDR 130000 for children (approximately)
- Airport shuttle fee: IDR 605000 per vehicle (one-way)
- Late check-out is available for a fee (subject to availability, amount varies)
- Rollaway bed fee: IDR 500000.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a debit card are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
Noise-free guestrooms cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Connecting doors of the Family Room to the Alaya Rooms are only accessible through the balcony in the old building and through the front door in the new building.
Special check-in instructions
For more details, please contact the property using the information on the booking confirmation. 24-hour airport shuttle service is available. Fees may apply. Contact the property in advance to make arrangements.
We should mention
- This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details 72 hours prior to arrival, using the contact information on the booking confirmation.
- Only registered guests are allowed in the guestrooms.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- No pets and no service animals are allowed at this property.