"Dirty carpets, no screen on window"
We stayed here 2 nights on a Go Ahead Tour for the Vimy Memorial. Room 208. The carpets were filthy. The window had no screen on it. Towels were tiny. These rooms are in bad need of renovation. The Heating thermostat was broken. Poor value!
"Superb séjour "
Wonderful hotel for something special - a bit of luxury. Stunning building in a central location.Very friendly and attentive staff. Room was only okay. But the food in the restaurant is excellent, and an especially sumptuous breakfast feast. One problem was the wifi which didn't seem to be working. Overall good price for a great 4* time.
"Good location but dated bathrooms in need of refurbishment"
Spent Easter weekend here for two nights with my husband and daughter. Firstly the pros: 1. The staff - impeccable customer service from the staff whether it be the front reception staff who were excellent (see my comments below re bathroom) or the lovely ladies at the breakfast buffet each morning. 2. The location - 5 minutes to the zoo and citadel, 10 minutes to vieux vile and the grand place 3. Breakfast- great selection of breads, meats, cheese and pastries and also the hot options of eggs, sausage and bacon The cons: 1. The dated bathrooms - seriously the amount we were charged for this room being a four star hotel you would expect so much better. The floor tiles are grubby as is the bath. The glass screen around the bath needs to be re-sealed as it leaks when you take a shower. The shower itself worked fine. However the big problem we had in room 303 was due to a large water leak from the ceiling above our sink, not just a trickle more a downpour. Reception offered to move us immediately however it was late and the leak had subsided by then. We therefore changed room the next morning. No problems in room 323 but bathroom was in similar condition as before. 2. The bar prices- nice place for a drink but pricey 3. The car park - not many spaces, we secured the last one. Had booked the hotel purely based on that it had its own car park. Ensure you get there early!
"4 * comfort for little demanding Nuns..."
Visited on a Weekend in March, couvent des minimes... Minimal is what would be more applicable. Arriving... Be on time, parking almost always full. Hotel is a former monastery converted into a 4* hotel. Rooms are clean and spacious. Food and service is another ball game. Included in our stay was a "gastronomic" Menu (for Nuns, I guess) The amuse was far from amuzing... A single teaspoon sized tuna/mayo salad with (i Kid you not) An eight of a Cherry tomato "garniture", Amuzing in a kindergarten cooking school, but not here. Then came an in oil marinated Mackrel salad consisting of virtual raw pieces of macrel, skin on, on a bed of potato salad, another culinary "moment", then came a piece of meat that was not particularely hot, but edible. Desert was a collection of ready made industrial pastry, nothing wrong, but also not a culinary peak moment. Then came a discussion with the servant who claimed they served an extra glass of White wine to the lady next to me who only drank red wine for the whole course... , btw, the course include one apéritif (kir) and one glass of white and red wine. (enough to make Nuns head spin :-) ) Breakfast came in buffet style, quiet complete, good selection of products, enough to keep you going for the morning. In short, the hotel is OK, but send your Chef back to cooking school... or give him a decent food cost budget to work with...
"A weekend in Lille."
Great hotel in a wonderful setting. The hotel staff were friendly, professional and efficient. We spent 2 nights in Room 308 which was modern, clean and quiet even with the window open at night - 2 good nights sleep. The fridge was perfect for storing fresh milk - we always take out own tea! The Buffet Breakfast had an excellent choice of food & drinks of good quality, both hot & cold and was a relaxing experience. If you have 2 hours free on Saturday morning try the Visitor Centre 'old town' walk as it will give a good introduction. A great weekend.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 2:00 PM , Check-out: 12:00 PM