"Overpriced & sold us a room that was not as description"
I telephoned to check out disabled facilities beforehand & so it was even more disappointing upon arrival to find that their interpretation of disabled facilities is far from the truth. Food was appalling, lift out of action, drinks extremely expensive. Totally overrated. Extremely disappointing and not even an offer to reduce the room rate upon discovering that the booking was not as it should have been. Stay well clear!
"Unique and beautiful "
Travelled as a group of 6, we found a great deal for this hotel and did not expect such a lovely place for the price. The website doesn't do it justice. It is a good 4* hotel with the original convent architecture which makes it breathtaking as you walk in. Spent the first night in the bar (very expensive) which had a lovely atmosphere so decided to try the restaurant the following night (had 3 course set menu for less than 2 beers and a g&t in the bar). Limited vegetarian menu (one option!) but they did their best to accommodate us and the food was delicious! Location is great with a few minutes walk into the Lille square, great for a morning run seeing the town start to wake up and open. Fans in bedroom just in case and friendly reception staff.
"Stylish and tranquil"
We stayed only one night here on a Eurostar package. Previously a 17th century convent the ancient cloisters have been preserved, lending an air of tranquillity to the ground floor. The modern bedrooms are extremely well appointed. A spacious hallway leads into a large sleeping area with a kingsize bed, plenty of pillows and thick bathrobes. Tea and coffee making facilities are included too. In the bathroom you will find good quality toiletries and fluffy white towels. There is free wifi and a safe in the closet. Our room overlooked the car park but was extremely quiet. The reception staff are charming and friendly and happy to provide any information required. We had dinner in the restaurant, a bargain at €28 for a two course meal, superbly cooked and presented. What a shame the breakfast didn't live up to expectations. €22 for a cold continental offering seems out of all proportion to the price of the dinner. All in all though, a lovely, stylish place to stay when visiting Lille, and only a ten minute walk from the centre of town.
The hotel is located a few minutes walk from the city centre, the rooms are very big as well as the bathroom supplied with nice amenities. Conveniente Car park@20 euros day. Kind staff. Would definitely stay here again.
"Excellent customer service!!"
On arrival at Couvent des Minimes, we received a very warm reception from Francois and a quick check in. The rooms were very clean, cosy and comfortable beds and generally a very good presentation. The hotel has a beautiful ambiance with very good decor. The customer service was consistent and absolutely amazing! Special thank you to Francois for always going the extra mile and making our stay unforgettable
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 2:00 PM , Check-out: 12:00 PM