Location
Ambassador Gold Coast - The Chicago Hotel Collection is located in Chicago’s Gold Coast, steps from Michigan Avenue, the Magnificent Mile, and Oak Street Beach, with cultural sites like the Chicago History Museum within walking distance and Navy Pier a short drive away. It’s about 18 miles from O’Hare Airport and 12 miles from Midway Airport.
Amenities
House Rules
- 100% non-smoking hotel
- Children welcome
- Small pets allowed
Dining
- Vegan menu options available
- Restaurant
- Gourmet restaurant
- Rooftop bar / restaurant
- Breakfast
- Buffet breakfast
- Bar
- Snack Bar
- Cafe / Bar
- Room service
- Coffee shop or cafe
- Afternoon tea
- Christmas Meal
- New Year's Meal
- Vegetarian dishes
- Complimentary coffee in lobby
- Wine cellar
Reception services
- 24-hour front desk
- Concierge
- ATM/cash machine on site
- Early check-in
- Late check-out
- Express Check-in / Check-out
- Luggage storage
- Tour organisation
- Tourist information
Cleaning Services
- Limited service housekeeping
- Dry cleaning
- Laundry valet service
- Ironing service
Entertainment & Leisure
- Beach
- Excursions
- Live entertainment
- Nightclub/DJ
- Library
- Shopping / Market Tours
Transport Services
- Airport transfer
- Limousine service
- Taxi
- Uber
- Car hire
- Car with driver
Wellness facilities
- Health or beauty spa nearby
- 24-hour fitness facilities
- Fitness centre
- Non-smoking rooms
General services
- Wi-Fi
- Wedding
- Wedding services
- 24 hour security
- Free WiFi
- Multilingual staff
- Honeymoon
- Doctor on call
- Exclusive events
- Fire safety compliant
Parking Facilities
- Private parking
- Valet parking (surcharge)
- Self parking (surcharge)
Business facilities
- Meeting rooms
- Business centre
- Conference facilities
- Copying & printing facilities
- Executive floor
- Fax/photocopying
- Meeting/Banquet Facilities
General amenities
- Air conditioning
- Disabled access
- Elevator
- Roof terrace
- Safety deposit box
- Terrace
Room services & amenities
- Stunning views
- Family rooms
- Heated guest rooms
- Wakeup service
Sports & activities
- Golfing nearby
- Bike rental
- Cycling
- Hiking
- Jogging track
Conditions
About this property
Reviews
- Prestigia Reviews (4)
- Tripadvisor Reviews (1992)
Bait and Switch, terrible customer service. Avoid!
Do NOT stay here - BAIT and SWITCH! Deplorable customer service! I am writing regarding my stay at the Ambassador Gold Coast, Chicago on October 11, 2025. Upon arriving at the hotel, I was told the...
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Good and welcoming, and getting better all the time.
When in Chicago, and that’s several times a year, I stay in close proximity to The Ambassador. The current owners are taking great strides to get the experience of the hotel bar and restaurant to ‘his...
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MISLEADING LISTING AND BAD CUSTOMER SERVICE
We bought a special deal on Priceline. The Priceline listing referenced "incidental expenses". When we arrived at the hotel to check in, we discovered that "incidental expenses" includes a MANDATORY ...
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Horrible, bait and switch, unethical!!
Prepaid through Priceline. When we got there to check in we were forced to pay for the all inclusive package. Complete SCAM!! $146/DAY!! We have been to this hotel several times in the past and NEVE...
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Beware: Bait and switch
We booked this hotel via 3rd party site and paid for the lodging. Upon checking in, the hotel charged us a “resort” fee of $146, they wouldn’t let us check in without paying it and charged us even tho...
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