This was an excellent stay for us in a great hotel with staff that could do enough for us to make our stay better. 5 stars for the staff.Comment of F. Norman , Australia the 2016-05-24
Spacious lobby. Nice & clean room. Excellent buffet breakfast. Friendly staff. Quick chek-in and check-out. We had a comfortable and enjoyable stay. We definitely will recommend to our friends and families.
"Great location for business trips"
Always friendly no fuss stay. Staff happy to answer any questions and help. Room was clean and nice and quiet. Location is very convenient as it allows me to walk to most meetings. Checkout process was efficient. Undercover drop off in front of hotel is also a bonus for when it is wet or poor weather and is easy to get to with its convenient location.
The overall service was great, apart from the breakfast restaurant. Also would be nice to have a loyalty program to keep me coming back. The location was good for the purpose of my business trip and convenient for dining.
"great location & service"
Stayed for one night for conference. The location was perfect, adjacent to Wynyard train station, and plenty of food courts and cafe around. Smooth check-in and check-out. Room was well maintained and clean. The only thing was that house-keeping tends to start early. When I was preparing to go out around 8.30 AM, they were knocking on my door to do the housekeeping.
"Absolutely amazing hotel very clean with the best service."
We arrived and as we had a 20th anniversary they gave us an upgrade which was a great surprise , the receptionist was very chatty and helpful and offered to bring in ginger teas for my wife who had a cold.we arrived to tour room which had beautiful views and a bottle of sparkly wine and Belgium chocolate are on the table. We stayed 2 nights and the location was 5 mins into the rocks a fantastic location. we will be coming back .!!!
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 2:00 PM , Check-out: 11:00 AM