"Bad service not to tell me that a spaa hotel didnt have pool,massage or a changing room"
I was celebrating my mothers Birthday and i was looking forward to the spaa. SPAA !! '''' a sauna and a couple of showers. There was no place to change to swiming clothes , there was no plays to put your clothes . And we had to pay full price , we couldnt have a massage because it was his day of !!
Very nice hotel, great location near the metro station. Center is 15min walk from the hotel. The water in the swimming pool was rather cold however but sauna and Turkish bath were great. Everything in the room was clean, very big bed and big bathroom. The reception was very helpful with all our requests.
"Very nice stay and great personnel"
A file minute wakker from train station Malaga Maria Zambrano (so: well located). Clean and modern hotel with (every time again) great and very helpful personnel! The rooms are quite Large and clean. Fine batheoom, fine beds, etc. And a very good breakfast as well! We stayed in Ilunion for 9 nights and we were happy with it. We plannen to also use the indoor swimming pool, but since it was such lovely wether, we didn't get to do it :-)
"Good for off Season Visit"
Number of small things are missing to make Ilunion almost perfect. Some of them cannot be changed e.g. location: not in the city, not on the beach. The port is near and beautiful sea view is available from some rooms. No bathrobes in the room, no changing rooms by the pool and pool towels are rented at the reception; This complicated scheme means that you go to the reception, take a towel, go to your room, change into swimming suit, put your towel on top and try to reach the pool area using general elevators or stairs (together with guests in overcoats e.g.). Another possibility is to take all your dress and shoes directly to the pool. Spa and pool area is otherwise nice. I was happy with the food, especially with what was prepared for lunch. I was not happy with the bartender and his poor knowledge of whiskeys. The rooms are fine and comfortable, Wifi operates well. Staff is kind and friendly but sometimes this "friendliness" results in inefficiency. However it was not bad stay for three nights if you are doing business, otherwise I don't see it as a vacation hotel.
"Fine but some things need huge improvement."
We came to the hotel at about 10 pm and checked in really quickly which we liked a lot. In the rooms everything was actually good and fine. Later on we went to the restaurant and they told us that we cant be seated to have meal due to too much dishes to prepare for their kitchen. Tables werent cleaned after previous guests which was discusting. One woman waiter couldnt speak english and mistaked with our order which was pretty simple. Waiters in international hotel must know english. People on the reception worked very well and the food in restaurant was fine. The pool and sauna were good. Usually thye forgot to give us soap and dental kit and didnt change towels.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 3:00 PM , Check-out: 12:00 PM