Km. 298 Carretera Federal Chetumal, Playa del Carmen, Mexico - Mayakoba
4.9
Exceptional
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King Room
538 sq ft
Internet WIFI
Flat Screen TV
Cable/satellite TV
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King Room
Flexible Rate
2 adults
Breakfast included
Flexible Rate
2 adults
All inclusive
Flexible Rate
2 adults
1 king Lagoon
538 sq ft
King size bed
Bathroom
Bathtub
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1 king Lagoon
Flexible Rate
2 adults
Breakfast included
Flexible Rate
2 adults
All inclusive
Flexible Rate
2 adults
2 double- Lagoon View
538 sq ft
Bathrobe
Slippers
Air conditioning
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2 double- Lagoon View
Flexible Rate
2 adults
Breakfast included
Flexible Rate
2 adults
All inclusive
Flexible Rate
2 adults
Beach Area Suite
1076 sq ft
Garden view
Lake view
Flat Screen TV
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Beach Area Suite
Flexible Rate
2 adults
Breakfast included
Flexible Rate
2 adults
All inclusive
Flexible Rate
2 adults
Ocean View Studio
818 sq ft
Coffee maker
Room service
Breakfast in the room
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Ocean View Studio
Flexible Rate
2 adults
Breakfast included
Flexible Rate
2 adults
All inclusive
Flexible Rate
2 adults
Lagoon View Suite
1076 sq ft
Air conditioning
Welcome amenities
Laptop Safe Box
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Lagoon View Suite
Flexible Rate
2 adults
Breakfast included
Flexible Rate
2 adults
All inclusive
Flexible Rate
2 adults
Double Room with Two Double Beds
538 sq ft
Air conditioning
Welcome amenities
Safety deposit box
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Double Room with Two Double Beds
Flexible Rate
2 adults
Breakfast included
Flexible Rate
2 adults
All inclusive
Flexible Rate
2 adults
2 Double Beach Area
538 sq ft
Air conditioning
Welcome amenities
Laptop Safe Box
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2 Double Beach Area
Flexible Rate
2 adults
Breakfast included
Flexible Rate
2 adults
All inclusive
Flexible Rate
2 adults
Location
Andaz Mayakoba Resort Riviera Maya is a luxury resort located on the Caribbean Sea, north of Playa del Carmen.
Located within the private Mayakoba destination, the hotel is surrounded by tranquil lagoons and lush vegetation with nature trails, which guests can enjoy walking, jogging and biking, while being enveloped by the sounds of nature.
Benito Juarez International Airport in Cancun is located approximately 40 minutes from the resort.
Km. 298 Carretera Federal Chetumal, Playa del Carmen, Mexico - Mayakoba
Amenities
Dining
Complimentary tea & coffee in room
Restaurant
Breakfast
Room service
House Rules
100% non-smoking hotel
Small pets allowed
Sports & activities
Bikes available (free)
Cycling
Golf course
Snorkeling
Snorkelling gear
Tennis court
Watersports on site
Reception services
24-hour front desk
Concierge
Currency exchange
Luggage storage
Parking Facilities
Private parking
Cleaning Services
Dry cleaning
Laundry facilities
Ironing service
Business facilities
Fax/photocopying
Meeting/Banquet Facilities
Transport Services
Airport transfer
Shuttle service
Entertainment & Leisure
Beachfront
Private beach
Outdoor swimming pool
Plunge pool
Kid's club
In-house entertainment
Nightclub/DJ
Wellness facilities
Spa
Massage
Sauna
Solarium
Fitness centre
Non-smoking rooms
General amenities
Gift Shop
Air conditioning
Chapel/shrine
Disabled access
Shops in hotel
Terrace
General services
Wi-Fi
Babysitting
Multilingual staff
Daily newspaper
Room services & amenities
Family rooms
Conditions
Check-in/ Check-out
Check-in 03:00 PMCheck-out 12:00 PM
Credit cards accepted by the hotel
Visa, MasterCard, American Express
About this property
Location
Mexico>Playa del Carmen>Mayakoba
Number of rooms
214
Andaz Mayakoba - A concept by Hyatt
Reviews
Prestigia Reviews (3)
Tripadvisor Reviews (38)
4.2 /5This average is based on 38 reviews
Cleanliness
Sleep quality
Value
Service
Location
O
oedenfieldLos Angeles, California May 2026
Amazing experience at Alila Mayakoba
One of the best vacations I've ever had. Exceptional experience and service from the staff. Excellent dining options. Highly recommend!
8
825parvizdMay 2026
Clean and friendly staff. But expensive and limited food
Extremely clean and well maintained. The staff are amazing. The cons are limited and very expensive food. I can’t believe a single taco was $30. Just unreasonable
Y
yumins2020Plano, Texas May 2026
Peaceful retreat in an upscale resort
Alila Mayakoba was recently renovated (previously Andaz). Facilities were great and well maintained. We were upgraded as Hyatt Globalist to a suite with a private plunge pool, which was really nice to...
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3
379fouadoApril 2026
Amazing family trip.
A wonderful family vacation spent at the Alila, Mayakoba
We had such a lovely time at the Alila, Mayakoba. We truly didn’t want to leave. Everything was amazing from the moment we stepped foot onto ...
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W
wdywtgtApril 2026
Would visit again
Loved the renovated rooms. Hard product is on point. The lagoon pool was closed as well as some restaurants. Although some staff forgot requests and had to follow up, most of the staff were very frien...
Amazing experience at Alila Mayakoba
One of the best vacations I've ever had. Exceptional experience and service from the staff. Excellent dining options. Highly recommend!