Location
Andaz Mayakoba Resort Riviera Maya is a luxury resort located on the Caribbean Sea, north of Playa del Carmen.
Located within the private Mayakoba destination, the hotel is surrounded by tranquil lagoons and lush vegetation with nature trails, which guests can enjoy walking, jogging and biking, while being enveloped by the sounds of nature.
Benito Juarez International Airport in Cancun is located approximately 40 minutes from the resort.
Amenities
Dining
- Complimentary tea & coffee in room
- Restaurant
- Breakfast
- Room service
House Rules
- 100% non-smoking hotel
- Small pets allowed
Sports & activities
- Bikes available (free)
- Cycling
- Golf course
- Snorkeling
- Snorkelling gear
- Tennis court
- Watersports on site
Reception services
- 24-hour front desk
- Concierge
- Currency exchange
- Luggage storage
Parking Facilities
- Private parking
Cleaning Services
- Dry cleaning
- Laundry facilities
- Ironing service
Business facilities
- Fax/photocopying
- Meeting/Banquet Facilities
Transport Services
- Airport transfer
- Shuttle service
Entertainment & Leisure
- Beachfront
- Private beach
- Outdoor swimming pool
- Plunge pool
- Kid's club
- In-house entertainment
- Nightclub/DJ
Wellness facilities
- Spa
- Massage
- Sauna
- Solarium
- Fitness centre
- Non-smoking rooms
General amenities
- Gift Shop
- Air conditioning
- Chapel/shrine
- Disabled access
- Shops in hotel
- Terrace
General services
- Wi-Fi
- Babysitting
- Multilingual staff
- Daily newspaper
Room services & amenities
- Family rooms
Conditions
About this property
Reviews
- Prestigia Reviews (3)
- Tripadvisor Reviews (38)
Clean and friendly staff. But expensive and limited food
Extremely clean and well maintained. The staff are amazing. The cons are limited and very expensive food. I can’t believe a single taco was $30. Just unreasonable
Peaceful retreat in an upscale resort
Alila Mayakoba was recently renovated (previously Andaz). Facilities were great and well maintained. We were upgraded as Hyatt Globalist to a suite with a private plunge pool, which was really nice to...
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Amazing family trip.
A wonderful family vacation spent at the Alila, Mayakoba We had such a lovely time at the Alila, Mayakoba. We truly didn’t want to leave. Everything was amazing from the moment we stepped foot onto ...
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Would visit again
Loved the renovated rooms. Hard product is on point. The lagoon pool was closed as well as some restaurants. Although some staff forgot requests and had to follow up, most of the staff were very frien...
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Amazing experience at Alila Mayakoba
One of the best vacations I've ever had. Exceptional experience and service from the staff. Excellent dining options. Highly recommend!