Should you need to cancel your booking, please access your customer account by following this link: https://www.prestigia.com/en/member.php
Prestigia's customer service stays at your service 7d/7 to answer to all your requests by phone or mail.
You can email us at : email@example.com or call us at the following numbers:
Monday to Friday from 8 a.m. to 2 a.m. (UTC)
Weekends from 9 a.m. to 5 p.m. (UTC)
Credit cards accepted by the hotel: Visa - MasterCard - American Express - Diners Club - Japan Credit Bureau (JCB)
Check-in: 3:00 PM, Check-out: 12:00 PM