"Great location, lovely staff"
We enjoyed our stay at Apex Waterloo. The location was great - just a short walk from the train station, and the airport bus (and tram). It was also very close to the Rabbie's 2 hour bus tour we took. The castle was a leisurely 25 (ish) minute walk from the hotel. The staff were very friendly and polite. The room was clean, and our bathroom was very large! I highly recommend the the hotel.
"Great hotel, great location but noisey"
The hotel is great value for money, very smart and comfortable. The wifi is great and the room has everything you could want. Unfortunately we stayed in a room overlooking a bar which played music until 3am!
"Stayed on Saturday 14th October"
Amazing hotel room was clean and spacious bathroom was massive and massive walk in shower the bed was amazing to sleep in staff were so helpful to will be going back here good location near bars and restaurants
Having left my mobile in the hotel the staff quickly ascertained my ownership,contacted me and arranged to return it to me via special delivery. What more can one ask in terms of customer care and service '
"Average. Awful breakfast service"
Very average hotel not worth the price. Pool temperature too cold to be able to use it. Breakfast service a joke, not even busy and they can't keep on top of it. Stood for ages waiting for a table. Lots of dirty tables and staff running round like headless chickens but not much getting done very poorly run. Wasn't offered any hot choices from menu and had to ask twice for coffee. Room clean but cold. Bed comfortable. Bar staff very good but the bar was empty when we were in there so couldn't really have gone wrong I suppose. Reception staff good.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 2:30 PM , Check-out: 12:00 PM