ARCOTEL VELVET BERLIN

The room was very pleasant, clean and appointed. two complaints of the room: carpet looks like it needs to be changed. i think every hotel should have coffee and tea maker. and many people complain about the open style bathroom sink and shower (they could easily add a glass panel and glass door to solve this issue), you do have to be careful of water spilling everywhere, which is why they should resolve I liked the international TV channel selections after traveling to hotels that only had country and language specific. liked the desk in the room. comfortable bed. view to the street. No need to pay for the expensive breakfast buffet, there is a great coffee shop next to or across the street. front desk was efficient (impersonal berlin style). Lobby floor looks a bit dated and they charge 2 euro for a nespresso. Selected this hotel for location and price. Location was great with access to U bahn and trams outside the door. Many restaurant choices in the neighborhood.

Modern feel hotel, reasonable location in quiet area. Good transport connections in to city centre (U6) and museum island (M5) plus flat walk to most key locations including city centre. Reception sells day tickets for transport. Good range of restaurants and utility shops in immediate area that suited our needs including chemist, bio supermarket and ATM. Laundromat accessible by tram. Young, friendly and helpful staff. In-house continental breakfast was not unreasonable at 10 euros each but no other meals covered. Range of cafe options nearby. Some issues in our Junior suite room 1. Had a kitchenette but no pans, utensils, crockery, cutlery, etc. We didn't need them so didn't ask; inquire before booking. 2. Lumpy pillows. 3. Shower over bath was tricky to operate, climb in/out of bath maybe difficult for some and lots of water on floor with no in-floor drain so had to use towel to mop up each time.

This is a very well placed hotel if you are interested in the history of Berlin. All the main history attractions are a walk away. There is also a tram line and bus stops around the area. The hotel itself is cool. Just a little note that the bathroom is in the bedroom and only segregated by a see through curtain. We were given complimentary water and apples which was nice. The bath and shower facilities were really good and the bed was comfy. The only downside was the bar is not open most of the time and the air conditioning didn't seem to do to much. The staff were great and our room was always clean. I would rebook this hotel.

Arcotel have a policy of double booking their rooms and then bumping customers out to their sister hotels further away from the centre. This has happened to me. Further more they refuse to engage in any form of complaints procedure and will not offer any form of compensation. You have been warned.

Location of the hotel is very good. Tram station, underground metro station is next to hotel only. From central station it is 7 to 10 min by taxi. Many restaurants are next to hotel so one get all type of food choice in walking distance. Especially for Indian and vegetarian food this is one of the best choice. Restaurant Amrit is opp to hotel and Bombay is 5min walk from hotel. Hotel rooms are good. Comfortable for 2 person. Rooms are having full size windows overlooking to street, you can seat back and relax. Beds are comfortable.Good heaters. There toilet is closed but bathing area and wash basin is open. Only thin transparent curtain is there. So one can see a person bathing if he gets up from bed. So you can say that hotel is good for couples but if with children then check. On daily basis they replace two green apples and in hotel lobby alos apples are always there. Hotel staff/reception is very helpful. They understand English very well. we arrived early but they have given us the room with smiling face. Walking distance from hotel is Friedrichstadt-Palast, where they carry out different types of shows. You will get information from hotel also. Show is worth watching. it's in the evening only so if time permit, don't miss.