Wonderful experience! Great room, service, etc. Cannot say enough great things about our staycation!!Comment of M. Allyn , United States the 2016-06-25
"Nice peaceful hotel"
Nice hotel. Older but nicely refurbished. Beautiful pools. Food in both restaurants was very good. But pricey Large sprawling hotel so plan on walking Nice spa and gym Great walking trail next to the property
Beautiful property and delicious food. My room was very far away from the conference center, and there was some confusion during check in. Otherwise a very nice stay. Very expensive; could only afford to stay when company pays.
A wonderful stay with absolutely fabulous service. The rooms were updated and immaculately kept. The ambiance of the grounds was second to none. They have done a wonderful job of keeping the old world charm with an updated experience. The service was terrific and staff was always willing to help. I would definitely stay at the Biltmore again and plan to do so in the future.
"Well located and picturesque with quirks"
AZ Biltmore is an easy commute from PHX and within the city an easy commute to outside restaurants--which is necessary because the in-house venues are not diverse or serviced well enough to encourage a guest to remain on property. The business services for large groups are well run, however, do note that there were SEVEN different business groups in-house during my stay and it appears to be ONLY a group hotel instead of a property for true relaxation and peaceful respites. They try hard but need to try harder.
"Stay if you like History and BUGS!"
For a Waldorf - service was poor. Found a bug in my bathroom late at night when the light went on and the front desk offered me NOTHING! Had to ask for my room to be cleaned and the linens changed - - not even a sorry we are in the desert and this happens. Be warned before you spend alot of money on this hotel - you can get better service for the value elsewhere
Credit cards accepted by the hotel: Visa - MasterCard - American Express - Diners Club - Japan Credit Bureau (JCB) - Discover
Check-in: 2:00 PM , Check-out: 12:00 PM